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Cancel A CLOUD GURU
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I hereby notify you of my decision to terminate the contract relating to the A Cloud Guru service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation A Cloud Guru: Easy Method
What is A Cloud Guru
Overview
A Cloud Guru is an online education platform focused on cloud computing skills, offering courses and hands-on labs for providers such as AWS, Azure and Google Cloud.
Core offering
The service is subscription-based and provides video courses, practical labs, practice exams and learning paths designed for certification and on‑the‑job skills.
How to cancel A Cloud Guru
Web (direct subscription)
- Sign in to your A Cloud Guru account.
- Go to the Membership (or Account) page.
- Choose "cancel membership".
- Confirm by typing "cancel" in the confirmation field to complete cancellation.
Google Play (Android)
- Open the Google Play Store app on your Android device.
- Tap your profile, then go to Payments & subscriptions > Subscriptions.
- Select A Cloud Guru from the list, then tap "Cancel subscription".
App Store (iOS)
- Open Settings on your iPhone or iPad and tap your name.
- Go to Subscriptions and select A Cloud Guru.
- Tap "Cancel" to stop the App Store subscription.
What happens when you cancel
Access and billing
If you cancel a direct web subscription, access remains until the end of the current paid period.
For subscriptions bought via Google Play or the App Store, billing and access follow the store's rules.
Account and settings
Cancellation should be visible in your account Membership or Subscriptions page; verify the cancellation confirmation there.
Keep any receipts or confirmation emails as proof of cancellation in case of billing disputes.
Will I get a refund?
Web subscriptions
Generally, A Cloud Guru does not provide refunds for paid web subscriptions, including partially used periods or bank/merchant fees.
It is advised to cancel before the next billing cycle to avoid further charges.
Free trial, EU and store purchases
- Free trial: If you cancel during the free trial, no billing will occur.
- EU consumers: You are entitled to a full refund within 14 days of subscription start (statutory cooling-off period as noted in A Cloud Guru terms).
- App Store / Google Play: Refunds are handled through Apple or Google under their store policies.
A Cloud Guru plans and pricing
Pricing table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Personal Basic | USD 29.00 (approx S$XX.XX) | Monthly | Unlimited courses, labs, practice exams, 7-day free trial |
| Personal Basic | USD 348.00 (approx S$XX.XX) | Annual | Unlimited courses, labs, practice exams |
| Personal Plus | USD 39.00 (approx S$XX.XX) | Monthly | All Basic features plus Cloud Playground Sandboxes |
| Personal Plus | USD 468.00 (approx S$XX.XX) | Annual | All Plus features billed yearly |
| Business Basic (per seat, min 2) | USD 35.00 (approx S$XX.XX) | Monthly | Team management, unlimited courses, labs, quizzes |
| Business Basic (per seat, min 2) | USD 420.00 (approx S$XX.XX) | Annual | Same as monthly, billed yearly |
| Business Plus (per seat, min 2) | USD 49.00 (approx S$XX.XX) | Monthly | All Business Basic features plus certification reporting, SSO |
| Business Plus (per seat, min 2) | USD 588.00 (approx S$XX.XX) | Annual | Same as monthly, billed yearly |
Notes
Exact SGD pricing is not publicly listed; users in Singapore are typically charged in USD and conversion depends on the FX rate at billing.
Prices and features reflect the information available and may change; always confirm in your account before subscribing.
Your consumer rights in Singapore
Evidence to keep
- Save account details, order receipts, billing statements and any cancellation confirmations.
- Keep screenshots of account Membership or Subscription pages showing status changes.
Steps if you have a dispute
- Contact A Cloud Guru support via your account channels and provide proof of purchase and cancellation.
- If unresolved, consider contacting your payment provider to discuss a charge dispute or chargeback options.
Customer experiences
Positive feedback
- Users praise extensive hands-on labs and a practical "learn-by-doing" methodology.
- Reviewers note user-friendly progress reports, varied learning paths and sandbox practical experience.
Common complaints
- Some users report outdated or inconsistent course quality and slow support response.
- There are reports about termination of lifetime access after corporate changes and concerns over compensation.
- Community feedback includes that some courses may not fully cover exam topics and practice exams can be easier than the real exam.
Documentation checklist
Required account details
- Account email and username used for the subscription.
- Subscription type (Personal Basic/Plus or Business) and billing cycle (monthly/annual).
Receipts and proof
- Payment receipts, order numbers or store purchase receipts (Google Play / App Store) if applicable.
- Cancellation confirmation text or screenshots showing the cancellation event.
Common mistakes
Not confirming the cancellation
A frequent mistake is failing to complete the final confirmation step online. For web subscriptions you must type "cancel" to confirm; skipping this leaves the subscription active.
Cancelling in the wrong place
Another common error is attempting to cancel a store-managed subscription (Google Play or App Store) from the web account. Store purchases must be cancelled through the respective store.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund handling | Access end |
|---|---|---|---|
| Web (direct subscription) | Account > Membership > Cancel membership > Type "cancel" | No refunds generally for paid subscriptions (exceptions for EU 14-day cooling-off) | Access remains until end of current paid period |
| Google Play (Android) | Google Play Store app > Profile > Payments & subscriptions > Subscriptions > Cancel | Refunds processed by Google Play under their policy | Billing stops per Google Play policy; access ends as per store rules |
| App Store (iOS) | iPhone/iPad Settings > Your name > Subscriptions > Select > Cancel | Refunds handled by Apple under App Store policy | Billing ends per Apple's policy; access managed by App Store |
Which to choose
Cancel where you originally purchased the subscription: web cancellations for direct subscriptions, the relevant app store for mobile purchases.
For refund questions, follow the route tied to the billing channel (vendor terms for web; Apple/Google for store purchases).
After cancelling
What to check immediately
- Confirm the cancellation status in Account > Membership or the store subscription page.
- Save any confirmation messages, receipts or screenshots showing the cancellation and remaining access period.
Support options
If billing continues after cancellation, contact A Cloud Guru support through your account or use the purchase store's support for store-managed subscriptions.
Keep documented proof when contacting support or your payment provider to resolve unwanted charges.
Address
Company headquarters
Suite 340, 800 Brazos Street, Austin, Texas, United States, 78701.
Contact methods
Use the A Cloud Guru account support channels (in-app or web) to request account help or raise billing issues.
Keep records of all communications and receipts when seeking a resolution.