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A Cloud Guru

Cancel A CLOUD GURU

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Termination letter drafted by a specialized lawyer
Sender
Acloudguru Cancel Membership | Postclic
A Cloud Guru
Suite 340, 800 Brazos Street
78701 Austin United States
support@teams.acloud.guru
Cancellation of A Cloud Guru contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the A Cloud Guru service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
A Cloud Guru
Suite 340, 800 Brazos Street
78701 Austin , United States
support@teams.acloud.guru
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand A Cloud Guru. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation A Cloud Guru: Easy Method

What is A Cloud Guru

Overview

A Cloud Guru is an online education platform focused on cloud computing skills, offering courses and hands-on labs for providers such as AWS, Azure and Google Cloud.

Core offering

The service is subscription-based and provides video courses, practical labs, practice exams and learning paths designed for certification and on‑the‑job skills.

How to cancel A Cloud Guru

Web (direct subscription)

  • Sign in to your A Cloud Guru account.
  • Go to the Membership (or Account) page.
  • Choose "cancel membership".
  • Confirm by typing "cancel" in the confirmation field to complete cancellation.

Google Play (Android)

  • Open the Google Play Store app on your Android device.
  • Tap your profile, then go to Payments & subscriptions > Subscriptions.
  • Select A Cloud Guru from the list, then tap "Cancel subscription".

App Store (iOS)

  • Open Settings on your iPhone or iPad and tap your name.
  • Go to Subscriptions and select A Cloud Guru.
  • Tap "Cancel" to stop the App Store subscription.

What happens when you cancel

Access and billing

If you cancel a direct web subscription, access remains until the end of the current paid period.

For subscriptions bought via Google Play or the App Store, billing and access follow the store's rules.

Account and settings

Cancellation should be visible in your account Membership or Subscriptions page; verify the cancellation confirmation there.

Keep any receipts or confirmation emails as proof of cancellation in case of billing disputes.

Will I get a refund?

Web subscriptions

Generally, A Cloud Guru does not provide refunds for paid web subscriptions, including partially used periods or bank/merchant fees.

It is advised to cancel before the next billing cycle to avoid further charges.

Free trial, EU and store purchases

  • Free trial: If you cancel during the free trial, no billing will occur.
  • EU consumers: You are entitled to a full refund within 14 days of subscription start (statutory cooling-off period as noted in A Cloud Guru terms).
  • App Store / Google Play: Refunds are handled through Apple or Google under their store policies.

A Cloud Guru plans and pricing

Pricing table

Plan Price (USD) Period Features
Personal Basic USD 29.00 (approx S$XX.XX) Monthly Unlimited courses, labs, practice exams, 7-day free trial
Personal Basic USD 348.00 (approx S$XX.XX) Annual Unlimited courses, labs, practice exams
Personal Plus USD 39.00 (approx S$XX.XX) Monthly All Basic features plus Cloud Playground Sandboxes
Personal Plus USD 468.00 (approx S$XX.XX) Annual All Plus features billed yearly
Business Basic (per seat, min 2) USD 35.00 (approx S$XX.XX) Monthly Team management, unlimited courses, labs, quizzes
Business Basic (per seat, min 2) USD 420.00 (approx S$XX.XX) Annual Same as monthly, billed yearly
Business Plus (per seat, min 2) USD 49.00 (approx S$XX.XX) Monthly All Business Basic features plus certification reporting, SSO
Business Plus (per seat, min 2) USD 588.00 (approx S$XX.XX) Annual Same as monthly, billed yearly

Notes

Exact SGD pricing is not publicly listed; users in Singapore are typically charged in USD and conversion depends on the FX rate at billing.

Prices and features reflect the information available and may change; always confirm in your account before subscribing.

Your consumer rights in Singapore

Evidence to keep

  • Save account details, order receipts, billing statements and any cancellation confirmations.
  • Keep screenshots of account Membership or Subscription pages showing status changes.

Steps if you have a dispute

  • Contact A Cloud Guru support via your account channels and provide proof of purchase and cancellation.
  • If unresolved, consider contacting your payment provider to discuss a charge dispute or chargeback options.

Customer experiences

Positive feedback

  • Users praise extensive hands-on labs and a practical "learn-by-doing" methodology.
  • Reviewers note user-friendly progress reports, varied learning paths and sandbox practical experience.

Common complaints

  • Some users report outdated or inconsistent course quality and slow support response.
  • There are reports about termination of lifetime access after corporate changes and concerns over compensation.
  • Community feedback includes that some courses may not fully cover exam topics and practice exams can be easier than the real exam.

Documentation checklist

Required account details

  • Account email and username used for the subscription.
  • Subscription type (Personal Basic/Plus or Business) and billing cycle (monthly/annual).

Receipts and proof

  • Payment receipts, order numbers or store purchase receipts (Google Play / App Store) if applicable.
  • Cancellation confirmation text or screenshots showing the cancellation event.

Common mistakes

Not confirming the cancellation

A frequent mistake is failing to complete the final confirmation step online. For web subscriptions you must type "cancel" to confirm; skipping this leaves the subscription active.

Cancelling in the wrong place

Another common error is attempting to cancel a store-managed subscription (Google Play or App Store) from the web account. Store purchases must be cancelled through the respective store.

Comparative recap

Quick comparison

Channel How to cancel Refund handling Access end
Web (direct subscription) Account > Membership > Cancel membership > Type "cancel" No refunds generally for paid subscriptions (exceptions for EU 14-day cooling-off) Access remains until end of current paid period
Google Play (Android) Google Play Store app > Profile > Payments & subscriptions > Subscriptions > Cancel Refunds processed by Google Play under their policy Billing stops per Google Play policy; access ends as per store rules
App Store (iOS) iPhone/iPad Settings > Your name > Subscriptions > Select > Cancel Refunds handled by Apple under App Store policy Billing ends per Apple's policy; access managed by App Store

Which to choose

Cancel where you originally purchased the subscription: web cancellations for direct subscriptions, the relevant app store for mobile purchases.

For refund questions, follow the route tied to the billing channel (vendor terms for web; Apple/Google for store purchases).

After cancelling

What to check immediately

  • Confirm the cancellation status in Account > Membership or the store subscription page.
  • Save any confirmation messages, receipts or screenshots showing the cancellation and remaining access period.

Support options

If billing continues after cancellation, contact A Cloud Guru support through your account or use the purchase store's support for store-managed subscriptions.

Keep documented proof when contacting support or your payment provider to resolve unwanted charges.

Address

Company headquarters

Suite 340, 800 Brazos Street, Austin, Texas, United States, 78701.

Contact methods

Use the A Cloud Guru account support channels (in-app or web) to request account help or raise billing issues.

Keep records of all communications and receipts when seeking a resolution.

FAQ

To cancel your A Cloud Guru membership via the web, sign in to your account, go to the Membership page, select 'cancel membership', and confirm by typing 'cancel' in the confirmation field. Keep proof of cancellation for your records.

Generally, A Cloud Guru does not provide refunds for paid subscriptions, including partially used periods. It's advisable to cancel before the next billing cycle to avoid further charges.

To cancel your A Cloud Guru subscription from the App Store, open Settings on your iPhone or iPad, tap your name, go to Subscriptions, select A Cloud Guru, and tap 'Cancel'. Keep proof of cancellation for any disputes.

If you cancel your A Cloud Guru membership, you will retain access until the end of your current paid period. For subscriptions purchased via Google Play or the App Store, access will end according to their policies.

Yes, EU consumers are entitled to a full refund within 14 days of subscription start due to the statutory cooling-off period. Ensure you keep any receipts or confirmation emails as proof.