Cancellation A Cloud Guru: Easy Method

What is A Cloud Guru

Overview

A Cloud Guru is an online education platform focused on cloud computing skills, offering courses and hands-on labs for providers such as AWS, Azure and Google Cloud.

Core offering

The service is subscription-based and provides video courses, practical labs, practice exams and learning paths designed for certification and on‑the‑job skills.

How to cancel A Cloud Guru

Web (direct subscription)

• Sign in to your A Cloud Guru account.
• Go to the Membership (or Account) page.
• Choose "cancel membership".
• Confirm by typing "cancel" in the confirmation field to complete cancellation.

Google Play (Android)

• Open the Google Play Store app on your Android device.
• Tap your profile, then go to Payments & subscriptions > Subscriptions.
• Select A Cloud Guru from the list, then tap "Cancel subscription".

App Store (iOS)

• Open Settings on your iPhone or iPad and tap your name.
• Go to Subscriptions and select A Cloud Guru.
• Tap "Cancel" to stop the App Store subscription.

What happens when you cancel

Access and billing

If you cancel a direct web subscription, access remains until the end of the current paid period.

For subscriptions bought via Google Play or the App Store, billing and access follow the store's rules.

Account and settings

Cancellation should be visible in your account Membership or Subscriptions page; verify the cancellation confirmation there.

Keep any receipts or confirmation emails as proof of cancellation in case of billing disputes.

Will I get a refund?

Web subscriptions

Generally, A Cloud Guru does not provide refunds for paid web subscriptions, including partially used periods or bank/merchant fees.

It is advised to cancel before the next billing cycle to avoid further charges.

Free trial, EU and store purchases

• Free trial: If you cancel during the free trial, no billing will occur.
• EU consumers: You are entitled to a full refund within 14 days of subscription start (statutory cooling-off period as noted in A Cloud Guru terms).
• App Store / Google Play: Refunds are handled through Apple or Google under their store policies.

A Cloud Guru plans and pricing

Pricing table

Notes

Exact SGD pricing is not publicly listed; users in Singapore are typically charged in USD and conversion depends on the FX rate at billing.

Prices and features reflect the information available and may change; always confirm in your account before subscribing.

Your consumer rights in Singapore

Evidence to keep

• Save account details, order receipts, billing statements and any cancellation confirmations.
• Keep screenshots of account Membership or Subscription pages showing status changes.

Steps if you have a dispute

• Contact A Cloud Guru support via your account channels and provide proof of purchase and cancellation.
• If unresolved, consider contacting your payment provider to discuss a charge dispute or chargeback options.

Customer experiences

Positive feedback

• Users praise extensive hands-on labs and a practical "learn-by-doing" methodology.
• Reviewers note user-friendly progress reports, varied learning paths and sandbox practical experience.

Common complaints

• Some users report outdated or inconsistent course quality and slow support response.
• There are reports about termination of lifetime access after corporate changes and concerns over compensation.
• Community feedback includes that some courses may not fully cover exam topics and practice exams can be easier than the real exam.

Documentation checklist

Required account details

• Account email and username used for the subscription.
• Subscription type (Personal Basic/Plus or Business) and billing cycle (monthly/annual).

Receipts and proof

• Payment receipts, order numbers or store purchase receipts (Google Play / App Store) if applicable.
• Cancellation confirmation text or screenshots showing the cancellation event.

Common mistakes

Not confirming the cancellation

A frequent mistake is failing to complete the final confirmation step online. For web subscriptions you must type "cancel" to confirm; skipping this leaves the subscription active.

Cancelling in the wrong place

Another common error is attempting to cancel a store-managed subscription (Google Play or App Store) from the web account. Store purchases must be cancelled through the respective store.

Comparative recap

Quick comparison

Which to choose

Cancel where you originally purchased the subscription: web cancellations for direct subscriptions, the relevant app store for mobile purchases.

For refund questions, follow the route tied to the billing channel (vendor terms for web; Apple/Google for store purchases).

After cancelling

What to check immediately

• Confirm the cancellation status in Account > Membership or the store subscription page.
• Save any confirmation messages, receipts or screenshots showing the cancellation and remaining access period.

Support options

If billing continues after cancellation, contact A Cloud Guru support through your account or use the purchase store's support for store-managed subscriptions.

Keep documented proof when contacting support or your payment provider to resolve unwanted charges.

Address

Company headquarters

Suite 340, 800 Brazos Street, Austin, Texas, United States, 78701.

Contact methods

Use the A Cloud Guru account support channels (in-app or web) to request account help or raise billing issues.

Keep records of all communications and receipts when seeking a resolution.