Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel BRILLIANT
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Brilliant service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Brilliant: Easy Method
What is Brilliant
Overview
Brilliant is an interactive learning platform focused on problem-solving in math, science, and computer science.
It delivers bite-sized lessons, visual explanations, and practice problems designed for active learning.
Who it’s for
Brilliant is used by learners seeking to build conceptual understanding and applied problem skills.
It offers a Premium subscription for full access to advanced courses and exclusive content.
How to cancel Brilliant
Cancel on the web (Brilliant account)
- Sign in to your Brilliant account and go to Account Settings.
- Open Subscription Settings and select cancel to stop auto-renewal.
- For detailed guidance see the official help page: Brilliant refund & cancellation help.
Cancel via app stores (Apple & Google)
- Apple App Store subscriptions must be managed and cancelled through Apple; Brilliant cannot cancel on your behalf.
- Google Play subscriptions must be managed and cancelled through the Google Play Store; refunds and cancellations are handled by Google.
- See the official help page for this delegation of cancellation and refunds: Brilliant help article.
What happens when you cancel
Access after cancellation
After you cancel, access to Brilliant Premium typically continues until the end of the paid billing period.
Cancellation prevents future auto-renewal but does not always remove access immediately.
Renewals and billing
To avoid further charges, cancel before the next renewal date through the channel you used to subscribe.
If you bought via Apple or Google, confirm cancellation in their subscription management screens to ensure processing.
Will I get a refund?
Brilliant’s stated policy
Brilliant’s Terms of Use state that refunds are not offered as a rule; requests are reviewed but usually denied.
Brilliant explicitly disclaims refunds except in exceptional circumstances.
App store refunds
- Purchases through Apple: use Apple’s "Report a Problem" / refund interface; Brilliant does not process Apple refunds.
- Purchases through Google Play: request a refund via Google Play’s Order History; Google handles refunds for Play purchases.
- Official reference: Brilliant refund & cancellation help.
Brilliant plans and pricing
Pricing overview
The following prices are sourced from the Apple App Store listing for Brilliant in Singapore.
Billing periods are not specified in the App Store entries provided.
Available plan prices (Apple App Store listing)
| Plan | Price (S$) | Period | Features |
|---|---|---|---|
| Brilliant Premium (in-app Purchase, unspecified billing period) | S$31.98 | Unknown | Brilliant Premium |
| Brilliant Premium (in-app Purchase, unspecified billing period) | S$28.98 | Unknown | Personal stats & exclusive problems |
| Brilliant Premium (in-app Purchase, unspecified billing period) | S$148.98 | Unknown | Brilliant Premium |
| Brilliant Premium (in-app Purchase, unspecified billing period) | S$164.98 | Unknown | Brilliant Premium |
| Brilliant Premium (in-app Purchase, unspecified billing period) | S$188.98 | Unknown | Brilliant Premium |
| Brilliant Premium (in-app Purchase, unspecified billing period) | S$204.98 | Unknown | Brilliant Premium |
Your consumer rights in Singapore
Cooling-off and digital content
In Singapore there is no mandatory 14-day cooling-off right for digital subscriptions once access is granted.
This aligns with Brilliant’s policy that refunds are not routinely offered for digital access.
Right to cancel and practical steps
- You can cancel at any time via the web, Apple, or Google channel you used to subscribe.
- Cancelling prevents future renewals but you should verify cancellation confirmation in the subscription manager you used.
Customer experiences
Positive feedback
Users often praise Brilliant’s intuitive design, bite-sized lessons, and clear visual explanations.
Some reviewers also report helpful and responsive customer service resolving issues quickly.
Common complaints
Many negative reviews cite unexpected auto-renewal charges after trials or subscriptions ended.
Users frequently report difficulties obtaining refunds and frustration when cancellations did not stop renewals promptly.
Documentation checklist
What to gather before contacting support
- Proof of purchase (receipt or order confirmation email).
- Account email or username used for the Brilliant subscription.
- Subscription channel (Brilliant web, Apple App Store, or Google Play).
What to check after cancellation
- Confirmation email or on-screen confirmation that cancellation completed.
- Billing statement to verify that future charges have stopped.
Common mistakes
Example: cancelling in the wrong place
Users sometimes cancel in the Brilliant web account when they subscribed via Apple or Google.
Because app-store purchases are managed by the store, cancelling on Brilliant’s site will not stop Apple or Google renewals.
Example: assuming automatic refunds
Many expect a statutory refund for digital subscriptions, but Singapore law does not require a 14-day refund once access is granted.
Assuming you will get an automatic refund can lead to surprise charges and frustration.
Comparative recap
At-a-glance comparison
The table below summarizes cancellation channels, where to request refunds, and practical notes.
Key takeaways
Always cancel via the same channel you used to buy the subscription and keep receipts.
Request refunds through the app store when purchases were made there.
| Channel | How to cancel | Refund handling | Period |
|---|---|---|---|
| Web (Brilliant account) | Cancel in Account → Subscription Settings on Brilliant’s website. | Brilliant reviews refund requests but refunds are rarely granted. | N/A |
| Apple App Store | Manage subscriptions and cancel via Apple’s subscription settings. | Refunds must be requested through Apple’s "Report a Problem" interface; Brilliant does not process Apple refunds. | N/A |
| Google Play Store | Cancel via Google Play Store subscription management. | Refunds and cancellations are handled by Google; Brilliant delegates to Google. | N/A |
After cancelling
Verify access and billing
Check that your Premium access continues only until the end of the paid period, and confirm no further charges appear.
Keep screenshots or confirmation emails as proof of cancellation.
Useful official links
- Brilliant refund & cancellation help
- Brilliant on the Apple App Store (Singapore)
- Brilliant pricing & plans
Address
Company address
Brilliant - corporate mailing address as listed in publicly available information is:
500 Yale Ave N, Seattle, Washington, 98109 US
Support channels
For account-specific action, use your account settings or the official help links above to manage subscriptions and request support.
Keep records of any communications for dispute resolution if needed.