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I hereby notify you of my decision to terminate the contract relating to the Chesskid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Chesskid: Easy Method
What is Chesskid
Overview
ChessKid is an online chess learning platform designed for children and beginners, offering lessons, puzzles, videos and safe play features.
The service is a child-focused counterpart to Chess.com and uses accounts, memberships and apps across web and mobile.
Who it's for
ChessKid is aimed at parents, teachers and young players who want structured, child-safe chess training and practice.
Membership (Gold) unlocks premium lessons, puzzles and additional features for a subscription fee.
How to cancel Chesskid
Cancel on the Web (chesskid.com)
- Log into your ChessKid account on a desktop or laptop.
- Go to Settings → Subscription → See Billing Info.
- Turn off auto-renewal or select Cancel to stop future renewals.
- For step details see the official help article: ChessKid - managing Gold membership.
Cancel on iOS (Apple App Store)
- Subscriptions purchased via iOS cannot be cancelled inside the ChessKid app or website.
- Open your Apple ID settings → Subscriptions → select ChessKid → Cancel.
- For refund requests use Apple’s refund process; see ChessKid’s guidance: ChessKid - refunds and app store purchases.
Cancel on Android (Google Play)
- Subscriptions purchased via Google Play must be cancelled in Google Play: Profile → Payments & subscriptions → Subscriptions → ChessKid → Cancel.
- Refunds are handled through Google Play’s "Report a problem" in your order history.
- Refer to ChessKid support for platform-specific instructions: ChessKid - managing Gold membership.
What happens when you cancel
Access after cancellation
Turning off auto-renewal or cancelling stops future billing but typically leaves you with access until the paid period ends.
Keep a record of the cancellation confirmation or screenshots for your records.
Account and data
Your ChessKid account (profile, game history and progress) usually remains active after cancelling membership.
If you need account deletion or data removal, contact ChessKid support through their help pages for next steps.
Will I get a refund?
Refunds for web purchases
ChessKid states there is no general refund policy for Gold memberships bought directly on the website.
If you believe you have an exceptional case, you can contact ChessKid support but an official 'no refunds' stance is documented.
Refunds for app purchases (iOS and Android)
- iOS (Apple App Store): Refunds must be requested via Apple’s refund process; ChessKid cannot issue Apple refunds. See: ChessKid refund guidance.
- Android (Google Play): Request a refund using Google Play’s "Report a problem" in your order history; responses can arrive within minutes to a few business days.
Chesskid plans and pricing
Pricing summary
Below are the plans and Singapore prices reflected in the iOS App Store listing (early 2026).
Prices or promotions on other platforms may differ.
| Plan | = period | Price | Features |
|---|---|---|---|
| Monthly | Monthly | S$9.38 | Premium access to ChessKid content (videos, puzzles, lessons, play) |
| 3-Month | 3 Months | S$18.48 | Premium access, billed every 3 months |
| 6-Month | 6 Months | S$40.98 | Premium access, billed every 6 months |
| Annual | 1 Year | S$46.00 | Premium access, billed annually |
Your consumer rights in Singapore
Statutory protections
Statements like "no refunds" do not override statutory consumer rights under Singapore law such as protections in the Consumer Protection (Fair Trading) Act where applicable.
If you believe a merchant has breached consumer law you may pursue dispute resolution with local consumer agencies or small claims channels.
Practical steps
- Keep receipts, order IDs and evidence of attempted cancellations.
- Contact ChessKid support first; escalate to your payment provider (Apple/Google/bank) if necessary.
- Consider filing a complaint with Singapore consumer protection authorities if you cannot resolve the dispute.
Customer experiences
Common positives reported
Users commonly praise ChessKid for child-friendly lessons, structured learning paths and a safe environment for kids to learn chess.
These positive impressions appear in user reviews and community feedback for the platform.
Common negatives reported
Multiple reviewers report difficulty cancelling subscriptions, unwanted auto-renewals and dissatisfaction with refund handling.
Other complaints include UX issues during account setup, bugs across platforms and delays in customer support responses; many of these are documented in public reviews such as Trustpilot: Trustpilot - ChessKid reviews.
Documentation checklist
What to collect before contacting support
- Account email/username and subscription ID (if shown in billing info).
- Order receipt or app store purchase confirmation (Apple/Google).
- Dates of charge(s) and screenshots of billing entries.
- Screenshot of subscription settings showing cancellation or auto-renewal turned off.
When escalating
- Prepare copies of correspondence with ChessKid and any response from Apple/Google.
- Record dates and times you attempted to cancel and any error messages.
Common mistakes
Canceling in the wrong place
A common error is trying to cancel an App Store or Google Play subscription from the ChessKid website or app settings; platform purchases must be cancelled via the platform.
Always check where you purchased the subscription (web, Apple ID, or Google Play) before cancelling.
Assuming "no refunds" is absolute
Another mistake is believing a vendor's "no refunds" statement removes all consumer rights. Local consumer protection may still apply.
Document everything and follow the correct refund request process for your purchase platform for best results.
Comparative recap
Quick comparison table
| Platform | = period | How to cancel | Refund route | Verified source |
|---|---|---|---|---|
| Web (chesskid.com) | Varies | Settings → Subscription → See Billing Info → turn off auto-renewal or Cancel | No general refunds for direct purchases; contact support for exceptional cases | ChessKid help, Postclic |
| iOS (App Store) | Varies | Cancel via Apple ID → Subscriptions → ChessKid | Request refunds through Apple (ChessKid cannot issue Apple refunds) | ChessKid refunds |
| Android (Google Play) | Varies | Google Play → Profile → Payments & subscriptions → Subscriptions → ChessKid → Cancel | Request refund via Google Play "Report a problem" in order history | ChessKid help |
After cancelling
Check access and charges
Confirm you received a cancellation confirmation and monitor your card or account for further charges.
If you see unexpected charges, contact ChessKid support and your payment provider immediately.
Useful links
- ChessKid managing Gold membership: https://support.chesskid.com/en/articles/8868678-how-can-i-manage-my-gold-membership
- ChessKid refund guidance (Apple/Google purchases): https://support.chesskid.com/en/articles/8868557-i-d-like-a-refund
- Community reviews and experiences: https://www.trustpilot.com/review/chesskid.com
- App Store listing (Singapore): https://apps.apple.com/sg/app/chess-for-kids-play-learn/id629375826
Address
Company contact (public)
ChessKid / Chess.com is associated with an address used publicly: 500 Yale Ave N, Seattle, Washington, 98109 US.
Notes on contacting
For account-specific matters use the ChessKid support articles and in-app support; postal contact is generally not required for subscription changes.
Keep copies of all communications and receipts when escalating consumer disputes.