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Cancel CRAFTSY
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I hereby notify you of my decision to terminate the contract relating to the Craftsy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Craftsy: Easy Method
What is Craftsy
Overview
Craftsy is an online education platform that offers video classes, patterns and resources for a range of crafts such as knitting, quilting and cooking.
Users can access content via a subscription or by purchasing individual classes, with access delivered through web and mobile apps.
How users access services
Content is available on Craftsy's website and through mobile apps; the Apple App Store listing for Craftsy is available for Singapore users.
Subscription billing and cancellations may depend on how the subscription was purchased (web, Google Play, App Store).
How to cancel Craftsy
Cancel via Google Play (Android)
- Open the Google Play Store app on your Android device.
- Go to Menu > Subscriptions, find the Craftsy subscription and select Cancel subscription.
- Craftsy cannot cancel Google Play subscriptions for you; cancellation must be done in Google Play.
- After cancelling, you typically retain access until the end of the current billing period.
- Source: cancellation guidance.
Cancel via web or other platforms (including App Store)
- If you subscribed on the Craftsy website, sign in, go to Account or Subscription settings and follow the cancellation steps there.
- If you subscribed through the Apple App Store, manage or cancel subscriptions via your Apple ID subscriptions (see the Craftsy App Store listing for details).
- If you cannot find the option, contact Craftsy support and request cancellation; reports indicate processing may take 1 - 2 business days.
- See the App Store listing: Craftsy on Apple App Store.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription, the common reported practice is that renewal stops but you retain access until the end of the paid term.
This is especially reported for subscriptions via Google Play and web-based accounts.
Billing and account data
Auto-renewal will be disabled so you should not be charged for future billing cycles after cancellation is processed.
Account content you purchased or downloaded may remain accessible depending on Craftsy's terms for digital content.
Will I get a refund?
Craftsy refund policy (general)
Craftsy does not typically provide refunds for partially unused membership periods; refunds are rare and handled at Craftsy's discretion.
Expect that refunds for mid-period cancellations are not guaranteed.
Exceptions and consumer protections
- Some platform providers (Google, Apple) may have their own refund processes - check the platform's refund policies.
- Local consumer rights such as cooling-off periods may apply in limited circumstances (see Singapore section), but digital access often limits cancellation/refund rights.
Craftsy plans and pricing
Where to check current prices
Pricing, plans and promotional offers change regularly. Check Craftsy's official site or app listings for the latest prices.
Do not rely on third-party summaries for current fees; always confirm on the official platform before subscribing.
No invented prices
This guide does not list prices because pricing was not verified for Singapore at the time of writing.
Refer to the Craftsy site or the App Store listing for up-to-date plan details.
Your consumer rights in Singapore
Cooling-off and distance selling
Singapore provides a 7-day cooling-off concept for some distance selling arrangements through trade associations, but this generally applies to physical goods or specific services.
Digital subscriptions are commonly excluded once access or download has begun.
Digital content exceptions
Digital content (streamed or downloaded) is frequently exempt from 'change-of-mind' cancellation rights in many jurisdictions.
Craftsy's terms also indicate that cancellation rights are limited once digital content access has started; check the terms for details: Craftsy terms and conditions.
Customer experiences
Positive reports
Some users report that after cancelling they were still able to access content until the end of the billing period, allowing them to finish classes.
These accounts indicate cancellations processed normally when done through the correct platform (e.g., Google Play).
Negative reports
There are complaints about unexpected auto-renewal charges occurring earlier than expected and difficulty obtaining refunds.
Some reviewers report poor customer service and opaque billing; aggregated review ratings have shown low satisfaction in several listings (see review summary sources).
Documentation checklist
What to prepare before cancelling
- Account email and username used to register with Craftsy.
- Subscription details: billing platform (Web, Google Play, Apple App Store), billing date and last payment receipt.
- Screenshots or copies of billing statements showing charges you wish to dispute.
What to include when contacting support
- Clear request to cancel subscription and whether you request a refund.
- Order or subscription ID if available, and date of last charge.
- Your preferred contact details and any supporting evidence for refund requests.
Common mistakes
Not checking the purchase platform
A common error is attempting to cancel on the Craftsy website when the subscription was purchased through Google Play or the Apple App Store.
Always verify which platform charged you before following cancellation steps.
Missing documentation and late dispute
Failing to keep receipts, subscription IDs or screenshots can weaken a refund dispute or delay support processing.
Also, waiting until after an auto-renewal posts without timely contact reduces the chance of a refund.
Comparative recap
Summary table
| Feature | Cancellation path | What to expect | Period |
|---|---|---|---|
| Google Play (Android) | Cancel in Google Play subscriptions | Access typically remains until end of billing period; Craftsy cannot cancel for you | monthly / annual |
| App Store (iOS) | Manage via Apple ID subscriptions or contact Craftsy support | Processing may take 1 - 2 business days; refunds not guaranteed | monthly / annual |
| Web subscription | Cancel via Account settings or contact Craftsy support | Renewal stops; access usually remains until term end; refunds rare | monthly / annual |
After cancelling
Follow-up actions
Keep confirmation of cancellation and monitor your bank or platform statement to ensure no further charges occur.
If you see an unexpected charge, contact the payment platform (Google, Apple or your bank) and Craftsy support promptly.
Helpful links
- Craftsy cancellation guidance and experiences: Postclic: How to cancel Craftsy.
- Craftsy terms and conditions on digital content and refunds: Craftsy terms.
- Craftsy app listing (Apple Singapore): Craftsy on the App Store.
- Review summary references: Review summary.
Address
Corporate mailing address
Craftsy corporate address (for registered post or written correspondence):
2955 Xenium Lane N, Suite 10, Plymouth, MN 55441, United States
Notes on postal cancellation
If sending a cancellation by post, use a method that provides time-stamped proof of delivery and keep copies of the letter and receipt.
Allow time for international postal delivery and follow up with support after delivery confirmation.