Cancellation Craftsy: Easy Method

What is Craftsy

Overview

Craftsy is an online education platform that offers video classes, patterns and resources for a range of crafts such as knitting, quilting and cooking.

Users can access content via a subscription or by purchasing individual classes, with access delivered through web and mobile apps.

How users access services

Content is available on Craftsy's website and through mobile apps; the Apple App Store listing for Craftsy is available for Singapore users.

Subscription billing and cancellations may depend on how the subscription was purchased (web, Google Play, App Store).

How to cancel Craftsy

Cancel via Google Play (Android)

• Open the Google Play Store app on your Android device.
• Go to Menu > Subscriptions, find the Craftsy subscription and select Cancel subscription.
• Craftsy cannot cancel Google Play subscriptions for you; cancellation must be done in Google Play.
• After cancelling, you typically retain access until the end of the current billing period.
• Source: cancellation guidance.

Cancel via web or other platforms (including App Store)

• If you subscribed on the Craftsy website, sign in, go to Account or Subscription settings and follow the cancellation steps there.
• If you subscribed through the Apple App Store, manage or cancel subscriptions via your Apple ID subscriptions (see the Craftsy App Store listing for details).
• If you cannot find the option, contact Craftsy support and request cancellation; reports indicate processing may take 1 - 2 business days.
• See the App Store listing: Craftsy on Apple App Store.

What happens when you cancel

Access after cancellation

When you cancel a paid subscription, the common reported practice is that renewal stops but you retain access until the end of the paid term.

This is especially reported for subscriptions via Google Play and web-based accounts.

Billing and account data

Auto-renewal will be disabled so you should not be charged for future billing cycles after cancellation is processed.

Account content you purchased or downloaded may remain accessible depending on Craftsy's terms for digital content.

Will I get a refund?

Craftsy refund policy (general)

Craftsy does not typically provide refunds for partially unused membership periods; refunds are rare and handled at Craftsy's discretion.

Expect that refunds for mid-period cancellations are not guaranteed.

Exceptions and consumer protections

• Some platform providers (Google, Apple) may have their own refund processes - check the platform's refund policies.
• Local consumer rights such as cooling-off periods may apply in limited circumstances (see Singapore section), but digital access often limits cancellation/refund rights.

Craftsy plans and pricing

Where to check current prices

Pricing, plans and promotional offers change regularly. Check Craftsy's official site or app listings for the latest prices.

Do not rely on third-party summaries for current fees; always confirm on the official platform before subscribing.

No invented prices

This guide does not list prices because pricing was not verified for Singapore at the time of writing.

Refer to the Craftsy site or the App Store listing for up-to-date plan details.

Your consumer rights in Singapore

Cooling-off and distance selling

Singapore provides a 7-day cooling-off concept for some distance selling arrangements through trade associations, but this generally applies to physical goods or specific services.

Digital subscriptions are commonly excluded once access or download has begun.

Digital content exceptions

Digital content (streamed or downloaded) is frequently exempt from 'change-of-mind' cancellation rights in many jurisdictions.

Craftsy's terms also indicate that cancellation rights are limited once digital content access has started; check the terms for details: Craftsy terms and conditions.

Customer experiences

Positive reports

Some users report that after cancelling they were still able to access content until the end of the billing period, allowing them to finish classes.

These accounts indicate cancellations processed normally when done through the correct platform (e.g., Google Play).

Negative reports

There are complaints about unexpected auto-renewal charges occurring earlier than expected and difficulty obtaining refunds.

Some reviewers report poor customer service and opaque billing; aggregated review ratings have shown low satisfaction in several listings (see review summary sources).

Documentation checklist

What to prepare before cancelling

• Account email and username used to register with Craftsy.
• Subscription details: billing platform (Web, Google Play, Apple App Store), billing date and last payment receipt.
• Screenshots or copies of billing statements showing charges you wish to dispute.

What to include when contacting support

• Clear request to cancel subscription and whether you request a refund.
• Order or subscription ID if available, and date of last charge.
• Your preferred contact details and any supporting evidence for refund requests.

Common mistakes

Not checking the purchase platform

A common error is attempting to cancel on the Craftsy website when the subscription was purchased through Google Play or the Apple App Store.

Always verify which platform charged you before following cancellation steps.

Missing documentation and late dispute

Failing to keep receipts, subscription IDs or screenshots can weaken a refund dispute or delay support processing.

Also, waiting until after an auto-renewal posts without timely contact reduces the chance of a refund.

Comparative recap

Summary table

After cancelling

Follow-up actions

Keep confirmation of cancellation and monitor your bank or platform statement to ensure no further charges occur.

If you see an unexpected charge, contact the payment platform (Google, Apple or your bank) and Craftsy support promptly.

Helpful links

• Craftsy cancellation guidance and experiences: Postclic: How to cancel Craftsy.
• Craftsy terms and conditions on digital content and refunds: Craftsy terms.
• Craftsy app listing (Apple Singapore): Craftsy on the App Store.
• Review summary references: Review summary.

Address

Corporate mailing address

Craftsy corporate address (for registered post or written correspondence):

2955 Xenium Lane N, Suite 10, Plymouth, MN 55441, United States

Notes on postal cancellation

If sending a cancellation by post, use a method that provides time-stamped proof of delivery and keep copies of the letter and receipt.

Allow time for international postal delivery and follow up with support after delivery confirmation.