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I hereby notify you of my decision to terminate the contract relating to the Easybib service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Easybib: Simple Process
What is Easybib
Overview
EasyBib is an online citation and bibliography tool that helps students and educators generate references in styles such as APA, MLA and Chicago.
EasyBib offers a free tier plus paid subscriptions (managed under Chegg, Inc.) that add features like grammar checks, plagiarism detection and expert help.
Who owns and operates it
EasyBib is operated as part of Chegg, Inc., a US-based education technology company that manages billing and support for EasyBib subscriptions.
Account-level actions such as cancellations and billing changes are handled through Chegg’s systems or the app store used to purchase the subscription.
How to cancel Easybib
Cancel via Chegg website (web)
- Log into your account on Chegg’s site.
- Go to "My Account" → "Orders".
- Select your EasyBib subscription and click "Cancel Subscription".
- See a procedural overview at DonotPay - Cancel EasyBib.
Cancel via email or support
- Send a cancellation request to Chegg support at wtsupport@chegg.com, stating your account details and request to cancel EasyBib.
- Keep a copy of the sent email and any reply as proof of your request.
Cancel subscriptions purchased through app stores
- iOS (Apple App Store): Open Settings → Tap your Apple ID → Subscriptions → find EasyBib → Cancel. Apple guidance: Apple Billing & Subscriptions.
- Android (Google Play): Open Google Play Store → Menu → Subscriptions → select EasyBib → Cancel. Google Play manages billing and refunds for store purchases.
What happens when you cancel
Access after cancellation
Cancellation typically takes effect at the end of your current billing period.
You usually retain access to paid features until that period expires.
Renewals and billing
After cancellation the subscription will not renew and no new billing should occur from the next period onward.
For app-store purchases, the platform (Apple or Google) controls the renewal and billing status.
Data and account contents
Your account and any saved citation data generally remain available under your account settings unless you delete the account.
Export important citation lists before the access period ends to avoid loss of work.
Will I get a refund?
Official policy
EasyBib’s Terms and Conditions state subscription fees are non-refundable "to the extent permitted by law." See EasyBib terms: EasyBib Terms and Conditions.
This means standard practice is no refund for unused time after cancellation, unless required by law or platform rules.
Possible exceptions
- If you purchased through Apple or Google, the platform’s refund policies may apply.
- If a consumer law in your jurisdiction (see Singapore notes below) requires a refund or pro-rata return, you may be entitled to one.
Easybib plans and pricing
Summary of available plans
Below are the verified monthly plan estimates converted to SGD. Official SGD pricing was not located.
Prices are approximate and based on USD list prices converted to SGD.
| Plan | Price | Period | Features |
|---|---|---|---|
| EasyBib Plus | ≈ S$15.02/month | Monthly | Unlimited grammar checks, plagiarism detection, citation styles, expert help (30 papers/month) |
| EasyBib Plus & Chegg Study Pack | ≈ S$30.11/month | Monthly | All Plus features, plus unlimited expert help, textbook solutions, practice problems, video solutions |
Your consumer rights in Singapore
Relevant legal context
Singapore law provides protections under consumer statutes that can affect digital subscriptions and renewals.
Certain pre-contract information and automatic renewal notices must be provided; failure to do so can create refund obligations.
Cooling-off and digital content
Singapore does not grant an automatic unconditional 14-day refund for digital content once access is activated and used.
If the service has not been performed, is faulty, or required information was withheld, a pro-rata refund may be possible. See guidance: DMCC bill & subscriptions (legal insight).
Practical advice for Singapore consumers
- Keep records of the subscription date, renewal notices and any communications with support.
- If you believe statutory rights were breached, raise the issue with the merchant first; escalate to a consumer protection body if unresolved.
Customer experiences
Positive feedback
Some reviews note EasyBib is easy to use with a simple interface and availability on iOS and Android.
See user impressions aggregated on CrowdReviews: CrowdReviews - EasyBib.
Negative feedback and common complaints
- Several reviewers report difficulty cancelling subscriptions and poor app performance.
- Other complaints include excessive ads, glitches that can cause lost citation lists, and slow or unresponsive support.
Examples of review sources: Trustpilot, Sitejabber and ComplaintsBoard (see links below).
Where to read reviews
Documentation checklist
Before you cancel
- Account email and username used for the subscription.
- Payment method and last billing date.
- Copies of any renewal notices or receipts.
After you cancel
- Confirmation email or screenshot showing cancellation and end-of-period date.
- Exported citation lists or downloaded reports you want to keep.
Common mistakes
Using the wrong cancellation path
Example: attempting to cancel an App Store subscription through the Chegg website will not stop Apple from charging renewals.
Always cancel via the platform where the purchase was made (Chegg site, Apple, or Google Play).
Not keeping proof of cancellation
Example: failing to save confirmation emails or screenshots can make disputes harder to resolve.
Always save evidence of your cancellation request and any replies from support or the app store.
Comparative recap
Quick comparison of cancellation methods
| Method | Ease | Refund likelihood | Period |
|---|---|---|---|
| Chegg website (web) | Moderate - direct account control via Orders | Low - refunds generally not issued per terms | Monthly |
| Apple App Store | Easy on-device via Subscriptions settings | Depends - Apple refund policy may apply | Monthly |
| Google Play Store | Easy via Play Store Subscriptions | Depends - Google Play refund policy may apply | Monthly |
After cancelling
What to do immediately
- Export any citations or documents you need before access ends.
- Save confirmation of cancellation (email, screenshot or order page).
Where to find help and policies
- EasyBib Terms & Conditions: EasyBib Terms and Conditions
- Chegg / EasyBib cancellation overview: DonotPay - Cancel EasyBib
- Apple subscriptions and billing help: Apple Billing & Subscriptions
- Singapore legal insights on subscriptions: Legal insight on subscriptions
Address
Corporate office
Chegg, Inc.
3990 Freedom Circle, Santa Clara, California 95054, United States
Mailing correspondence
PO Box 4668, New York, NY (used for subscription correspondence in some cases).
For account support, use the in-app or website support channels and the email wtsupport@chegg.com when required.