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Cancellation service #1 in Singapore
Gauthmath is an educational app that helps students solve math problems by uploading photos or typing questions. It offers step-by-step answers, AI assistance and access to human tutors.
Features include instant solutions, human tutor support, and premium plans that remove ads and increase question limits. Users access services via the web, iOS App Store, or Google Play.
If you cancel a paid subscription, access to premium features remains active until the end of the current paid period. You will not be charged again after cancellation takes effect.
Auto-renewal stops after cancellation. Account data, question history, and settings may remain per Gauthmath’s data policies; review your account settings or privacy policy for specific retention details.
Gauthmath’s direct web purchases do not provide pro-rata refunds for unused time in the current subscription period. Cancelling stops future charges but does not refund remaining days.
Purchases made through Apple or Google must follow the respective platform refund policies. Gauthmath does not directly issue refunds for those platform purchases.
The following prices are approximate local figures for Singapore and should be verified in-app or in the store before purchase.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Monthly (Gauth PLUS) | S$6.98 | Monthly | Unlimited questions, no ads, human tutors, Super Gauth AI |
| Annual (Gauth PLUS) | S$49.98 | Annual | Equivalent full-year access at discounted rate |
Refund rights depend on where you bought the subscription. App Store and Google Play purchases are subject to Apple’s and Google’s policies respectively.
For direct web purchases, Gauthmath’s terms prohibit pro-rata refunds but allow cancellation to stop future charges. If you believe a charge is unfair, you may contact your payment provider for dispute mechanisms such as chargebacks.
Some users report clear, step-by-step answers and helpful customer support. Reviews note the app can be very useful for homework and offers convenient assistance when other resources fall short.
Other users report unexpected charges after free trials, difficulty cancelling, and lack of refunds. There are also reports of incorrect answers or poor-quality responses from some reviewers.
Users often try to cancel via the Gauthmath website when the subscription was bought through Apple or Google Play. This prevents successful cancellation and delays resolution.
Failing to keep a receipt or the account email can make it harder to prove a purchase during a refund request or dispute. Always keep transaction records until the subscription is settled.
| Purchase method | How to cancel | Refund possibility |
|---|---|---|
| Web (direct via Gauthmath) | Account → Privacy and Settings → Premium Services → Cancel | No pro-rata refund; access until period end |
| App Store (iOS) | iPhone Settings → Your name → Subscriptions → Cancel | Refunds subject to Apple policy; contact Apple for requests |
| Google Play (Android) | Play Store → Menu → Subscriptions → Cancel | Refunds subject to Google Play policy; contact Google for requests |
Cancelling stops future charges but refunds depend on purchase channel. Verify your purchase source before taking action.
Keep a copy of cancellation confirmation and continue to monitor your card or store account for any unexpected charges. Your premium access remains until the paid period ends.
For an external summary and additional guidance about Gauthmath, you can consult this resource:
Gauthmath overview and cancellation guidance
Asia Square Tower 1, 8 Marina View, #43-00, Singapore 018960.
This address can be used for general correspondence. For subscription issues, use in-app settings or the platform (Apple/Google) where you purchased the plan first.
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Written by Brian Cheong
Postclic editor · 7 years experience
Editor at Postclic for 7 years, I turn complex registered electronic mail procedures into clear, actionable English.