Cancellation Gregmat: Easy Method

What is Gregmat

Overview

Gregmat is an online GRE preparation platform offering video lessons, practice questions, study plans and live classes.

Subscriptions grant access to course materials and additional features depending on the plan chosen.

Who uses it

Students preparing for the GRE who want structured lessons, practice sets and guided study schedules use Gregmat.

Plans may include live class recordings, bite-sized content (PrepSwift) and personalized study plans.

How to cancel Gregmat

Web (GregMat website)

• Log into your account on the GregMat website.
• Click the profile icon (top-right) and choose "cancel my subscription".
• Access continues until the end of your current billing period.
• Source: help.gregmat.com FAQ.

iOS (App Store) and Android (Google Play)

• iOS: Open Settings → [Your Name/Apple ID] → Subscriptions → GregMat → Cancel Subscription.
• Android: Open Google Play app → Profile icon → Payments & subscriptions → Subscriptions → GregMat → Cancel Subscription.
• For platform purchases you must cancel through the device store; GregMat cannot cancel App Store/Google Play subscriptions for you.
• Source: Postclic guide.

services.gregmat.com (prepaid / non-recurring)

• Prepaid or non-recurring purchases do not auto-renew.
• No cancellation is required to avoid renewal; access simply ends after the paid period.
• Confirm your purchase type in your account to ensure it is non-recurring.

What happens when you cancel

Access after cancellation

If you cancel a recurring subscription on the web or via a store, access typically continues until the end of the current billing period.

For non-recurring purchases, access stops at the end of the paid term without further charges.

Account and data

Cancelling subscription generally stops future billing but does not necessarily delete your account or study data.

If you need account removal or data deletion, contact GregMat support directly for options and confirmation.

Will I get a refund?

GregMat refund policy (general)

GregMat’s stated policy is that subscription fees are non-refundable across platforms.

Even if an auto-renew occurs because you forgot to cancel, the fee is typically non-refundable per the official policy.

Source: GregMat refund policy.

Platform-specific refunds

• App Store purchases: Refunds, if any, must be requested via Apple’s refund process; GregMat does not control Apple refunds.
• Google Play purchases: Refunds must be requested via Google Play’s refund process; GregMat defers to Google Play policy.
• Reference for steps: Postclic guide.

Gregmat plans and pricing

Available monthly plans

The following are the plan names, approximate SGD monthly prices and included features as reported.

Official prices are listed in USD on GregMat; SGD amounts are estimated conversions noted below.

Your consumer rights in Singapore

Cooling-off and statutory rights

Under Singapore law there is generally no statutory 14-day cooling-off period for purely online digital subscription services.

The Consumer Protection (Fair Trading) Act (CPFTA) provides a 5-business-day cancellation right only for certain direct sales, not for purely online digital subscriptions.

Source: Advomi summary of CPFTA.

Practical implications

• Because GregMat states subscriptions are non-refundable and Singapore law does not grant a general cooling-off right for digital subscriptions, refunds are generally not available.
• Exceptions may apply for misrepresentation, significant technical failures or if the provider agrees to a goodwill refund.

Customer experiences

Positive feedback

Many users praise GregMat for high-quality content, clear study plans and good value for GRE preparation.

Some users also report helpful, responsive individual support in specific payment or access situations.

Common complaints

Frequent negative reports include continued billing after cancellation and confusing subscription status messages in accounts.

Technical issues are reported by some users: app crashes on iOS, login/session instability, and problems with PrepSwift access or upgrades.

Documentation checklist

Before contacting support

• Screenshot of your subscription status page (showing active/cancelled state).
• Receipt or transaction record showing charge date and amount.
• Device purchase confirmation if billed via Apple or Google Play.

When contacting platforms or GregMat

• Include account email, last four digits of payment method (if relevant), and exact timestamps of charges.
• If requesting refunds from Apple/Google, attach the store receipt and the reason for the refund request.

Common mistakes

Assuming cancellation was completed

Example: A user cancels in-app but forgets to confirm the store cancellation; billing continues because the subscription remained active in the App Store or Google Play.

Always verify cancellation confirmation in the store subscription screen and keep a screenshot.

Expecting automatic refunds

Example: Users sometimes expect GregMat to auto-refund an unwanted auto-renewal; GregMat’s policy is non-refundable and platform purchases must follow Apple/Google refund processes.

Check the store’s refund policy and submit a refund request through the store if applicable.

Comparative recap

Quick table summary

After cancelling

Verification and next steps

Confirm cancellation by checking your account subscription page and the relevant store subscription screen.

Keep receipts and screenshots for at least one billing cycle in case you need to dispute a charge.

Helpful links and contacts

• GregMat subscription & refunds FAQ: help.gregmat.com FAQ
• GregMat refund policy: gregmat.com/refund-policy
• Step-by-step cancellation guide: Postclic cancel guide
• Singapore CPFTA summary (cancellation rights): Advomi CPFTA summary

Address

Public address status

GregMat does not publicly list a physical address for cancellations on its website or public pages.

There is no official street address published for customer cancellation by GregMat.

Contact method

For account, billing or cancellation queries, contact GregMat support directly (email contact provided by GregMat channels).

Use the support/help links above to submit requests or to locate the current contact email in the official help pages.