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Cancel HEADWAY
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Headway service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Headway: Easy Method
What is Headway
Overview
Headway is an educational mobile and web app that provides bite-sized summaries of non-fiction books to help users learn quickly. It operates on a subscription model that unlocks Premium content and features.
Where it operates
Headway is available as a native app on iOS and Android and directly via the Headway website. Subscriptions and billing behaviour can differ depending on where you subscribed.
How to cancel Headway
Cancel on iPhone (App Store)
- Open iPhone Settings → tap your name → Subscriptions.
- Find Headway in the Subscriptions list and Cancel. Deleting the app will not cancel the subscription.
- See Headway's Terms & Conditions for subscription rules: Headway Terms & Conditions.
Cancel on Android (Google Play) and on the Web
- Android: Open Google Play Store → Menu → Subscriptions → select Headway → Cancel.
- Web: Log into your Headway account on the website → Account page → disable automatic renewal at least 24 hours before the trial or billing period ends.
- Note: automatic billing via web may bypass platform stores, so check where you originally purchased before cancelling.
What happens when you cancel
Access after cancellation
When you cancel, access typically continues until the end of your paid billing period or trial unless otherwise stated. You will not be auto-renewed after the period ends.
Account and data
Cancelling a subscription does not necessarily delete your Headway account or saved data. You may need to request account deletion separately if desired.
Will I get a refund?
Headway web purchases
For purchases made on the Headway website, refunds may be issued at Headway's discretion and where required by applicable law.
App Store and Google Play purchases
- App Store purchases: Headway cannot issue refunds directly; you must request refunds from Apple via Apple's refund channels.
- Google Play subscriptions: refunds must be requested through Google Play support.
- Headway's Terms & Conditions state purchases are generally non-refundable unless mandatory law requires otherwise: Terms & Conditions.
Headway plans and pricing
Pricing table (Singapore App Store)
| Plan | Price | Period | Features |
|---|---|---|---|
| Headway Premium (unspecified plan type) | S$119.98 | Unspecified | Headway Premium access (details not specified) |
| Headway Premium (unspecified plan type) | S$89.98 | Unspecified | Headway Premium access (details not specified) |
| Headway Premium (unspecified plan type) | S$73.98 | Unspecified | Headway Premium access (details not specified) |
| Headway Premium (unspecified plan type) | S$43.98 | Unspecified | Headway Premium access (details not specified) |
| Headway Premium (unspecified plan type) | S$19.48 | Unspecified | Headway Premium access (details not specified) |
| Headway Premium (unspecified plan type) | S$88.98 | Unspecified | Headway Premium access (details not specified) |
Notes on prices
These prices reflect the exact in‑app purchase prices displayed on the Singapore App Store as of late 2025.
The App Store lists multiple price points without indicating corresponding billing periods; confirm the period when purchasing.
Your consumer rights in Singapore
General rights
Singapore consumers are protected by general contract and consumer protection principles. Refund and cancellation rights may depend on where you purchased (App Store, Google Play, or Headway web).
Practical implications
- If you purchased via Apple or Google, you generally must use those platforms' refund procedures.
- If you purchased on Headway's website, Headway may consider refunds subject to their Terms & Conditions and applicable law.
Customer experiences
Positive feedback
Aggregated review sources report strong ratings for Headway's mobile apps and content quality, indicating many users find the summaries useful.
For example, third‑party review summaries show high average ratings for Headway on app stores: see a review summary here: Headway app review.
Negative feedback and common issues
Some users report issues with subscription clarity, accidental purchases, or difficulties getting refunds after cancellation.
Complaints include reports of confusing UX patterns and disputes over charges; consider documenting purchases and cancellations carefully if you encounter problems.
Documentation checklist
Before you contact support
- Purchase confirmation (receipt or bank statement showing the charge).
- Date of purchase and the platform used (App Store, Google Play, or Headway web).
- Screenshot of subscription status in your device store or Headway account page.
- Any cancellation confirmations or emails received.
When requesting refunds or disputes
- Prepare a clear timeline: purchase → cancellation attempt → billing that followed.
- Include user account email and device details in your communication.
Common mistakes
Assuming deleting the app cancels the subscription
Many users delete the app but forget to cancel subscriptions in App Store or Google Play. This can result in continued charges.
Waiting until the last minute
If you disable automatic renewal less than 24 hours before the trial or billing period ends, you may still be charged for the next period.
Always cancel at least 24 hours in advance when cancelling via the Headway web account.
Comparative recap
At-a-glance comparison
| Platform | How to cancel | Refund route | Period | Notes |
|---|---|---|---|---|
| iOS (App Store) | Cancel via iPhone Settings → Subscriptions | Request refunds from Apple | Unspecified | Deleting the app does not cancel subscription; see Terms & Conditions: Headway T&C |
| Android (Google Play) | Cancel via Google Play Store → Subscriptions | Request refunds via Google Play support | Unspecified | Use Play Store subscription management to avoid ongoing charges |
| Web (Headway website) | Log into Headway account → Account page → disable automatic renewal | Refunds may be issued at Headway’s discretion or if required by law | Unspecified | Disable renewal at least 24 hours before trial/billing period ends |
After cancelling
What to check immediately
- Confirm cancellation in the store (App Store/Google Play) or in your Headway account.
- Keep receipts and cancellation confirmation emails for 90 days in case of billing disputes.
Helpful links
- Headway Terms & Conditions: https://makeheadway.com/terms-and-conditions/
- Headway on the Singapore App Store (info page): Headway on the App Store (SG)
- Third‑party review summary: Headway app review
- User review and analysis page: Headway app review (analysis)
Address
Support contacts
Primary support for subscription and account issues is handled via Headway email channels rather than a public office address.
For partnerships or business enquiries: partners@makeheadway.com
If you need further help
If you cannot resolve a billing dispute through the platform you purchased from, consider contacting your payment provider or bank for guidance on charge disputes.
Keep documentation ready (receipts, screenshots, account email) to speed up any investigation or claim.