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Kumon

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Kumon Membership | Postclic
Kumon
30 Cecil Street, #29-01, Prudential Tower
049712 Singapore Singapore
info@kumon.com.sg
Cancellation of Kumon contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Kumon service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Kumon
30 Cecil Street, #29-01, Prudential Tower
049712 Singapore , Singapore
info@kumon.com.sg
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Kumon. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Kumon: Easy Method

What is Kumon

Overview

Kumon is a centre-based, worksheet-driven tuition programme that focuses on maths, English and other subjects through incremental practice.

It is delivered by local franchise centres that enrol students directly and set individual study plans.

How it works

Students receive daily worksheets to build skills and progress at their own pace under centre supervision.

Families pay monthly tuition and a one‑time registration fee when enrolling at a local Kumon centre.

How to cancel Kumon

Who to contact

Cancellations are handled directly with the local Kumon franchise centre where you enrolled.

There is no cancellation mechanism via App Store or Google Play for centre enrolments.

Step-by-step cancellation

  • Find your centre’s contact details and review your enrolment agreement for any specified notice period.
  • Inform the centre in writing (email or signed letter) or in person that you wish to cancel; request written confirmation.
  • Return all Kumon materials as required by the centre and settle any outstanding fees or charges.
  • Confirm your final billing date and whether the next month’s fee is payable based on the centre’s policy.
  • If the centre is unresponsive, escalate to the centre manager or the corporate office in Singapore.

What happens when you cancel

Access and scheduling

Cancellation normally stops future billing after the agreed notice period, but classes already paid for (current month) are commonly non‑refundable.

Your child’s place at the centre may be released after the cancellation effective date set by the centre.

Records and confirmation

Ask the centre for written confirmation that the cancellation was processed and note the effective date to avoid future charges.

Keep copies of returned materials receipts and any final invoices for your records.

Will I get a refund?

Standard policy

Generally, tuition fees already paid for the current month are non‑refundable for centre-based Kumon programs.

Centres usually require return of materials and settlement of outstanding fees before any deposit refund is considered.

Possible exceptions and conditions

  • Some deposits may be refundable only if specific conditions are met (e.g., minimum enrolment period completed, proper notice given).
  • Subscription‑style add‑ons may offer a short refund window (for example, some services allow refunds within 7 days of purchase).
  • Local centre policy determines refunds; always confirm the centre’s written refund terms when enrolling or cancelling.

Kumon plans and pricing

Pricing summary

Below are typical fees published for Kumon Singapore as a guide. Confirm exact amounts with your local centre.

Fee components

Monthly fees are charged per subject. Registration is a one‑time fee at enrolment.

Plan Price Period Features
Per Subject (Mathematics / English / Chinese) S$170.00 Monthly Worksheets, individualized programme, inclusive of 9% GST
One‑time Registration Fee S$50.00 One‑time enrolment Enrolment package (Kumon bag, materials, diagnostic assessment), inclusive of 9% GST

Your consumer rights in Singapore

Cooling‑off and refund rights

Standard education services like Kumon are not normally covered by a statutory cooling‑off right in Singapore.

The Consumer Protection (Fair Trading) Act provides a limited 5‑day cancellation window only for narrowly defined direct/unsolicited sales.

Escalation and remedies

If the centre refuses a promised refund or you have a dispute, try internal escalation with the centre manager first.

If unresolved, you may escalate to consumer bodies (for example, CASE) or the Small Claims Tribunal for monetary disputes.

Customer experiences

Positive feedback

Many parents report improved discipline, routine, calculation skills, reading comprehension and confidence for their children.

Some users note that the structured repetition helps reinforce fundamentals and can challenge advanced learners.

Negative feedback

Common criticisms include excessive repetition, limited tutor support, and perceived lack of conceptual teaching.

Some families report dissatisfaction with refund handling, feeling the programme is inflexible or stressful for students.

Documentation checklist

What to prepare

  • Signed enrolment agreement or receipt showing fees paid and start date.
  • Centre contact details (email and phone) and any centre cancellation policy text.
  • Proof of payment for tuition and registration fees (bank statement or receipt).
  • Record of communications (emails, letters) requesting cancellation.
  • Receipt or evidence of returned Kumon materials, if required.

Keep copies

  • Keep copies of all documents and the centre’s written confirmation of cancellation.
  • Retain final invoices and any correspondence if you later need to escalate the matter.

Common mistakes

Missing or late notice

Failing to provide the required written notice by the centre’s deadline can result in being charged for the next month.

Check whether the centre requires notice by a specific date (for example, some centres or jurisdictions require notice by the 15th).

Not returning materials or not settling fees

Not returning Kumon materials or leaving outstanding charges can delay refunds and leave unresolved balances.

Always confirm return procedures and obtain a receipt when handing back materials.

Comparative recap

At a glance

The table below contrasts typical centre‑based Kumon enrolment with subscription‑style services related to Kumon offerings.

Key differences

Aspect Centre‑based Kumon (Singapore) Subscription‑style service
How to cancel Directly with local franchise centre (written/email/in person) Through the service’s online account or app
Notice required Depends on centre policy (commonly one month or centre‑specified deadline) Often immediate for future billing; check provider terms
Refunds Current month typically non‑refundable; deposits only per centre conditions Some services offer short refund windows (e.g., 7 days), then no prorated refunds
Pricing example S$170 per subject / month; S$50 one‑time registration Varies by provider and plan

After cancelling

What to expect next

Expect written confirmation of the cancellation, an effective date, and a final invoice showing any outstanding amount.

Monitor your bank or card statements for any unexpected ongoing charges and report them to the centre promptly.

Useful links

Address

Corporate office

Kumon Asia & Oceania Pte Ltd

30 Cecil Street, #29‑01, Prudential Tower, Singapore 049712

Local centre first

Always contact your local Kumon centre first to process cancellation and obtain confirmation.

If the centre does not resolve your concern, escalate to the corporate office noted above or seek consumer assistance.

FAQ

To cancel your Kumon membership, contact your local franchise centre directly, review your enrolment agreement for any notice period, and inform them in writing of your cancellation request.

Typically, tuition fees for the current month are non-refundable. Ensure you return all Kumon materials and settle any outstanding fees to check for possible deposit refunds.

The processing time for a cancellation request may depend on your centre's policy, often requiring a notice period specified in your enrolment agreement.

After cancellation, your child's access to classes will stop after the agreed notice period, and their place at the centre may be released.

Yes, you can cancel your Kumon membership by sending a written request via email or registered postal mail to your local franchise centre.