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Lingokids

Cancel LINGOKIDS

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To cancel Lingokids,
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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Lingokids | Postclic
Lingokids
colegios@lingokids.com
Cancellation of Lingokids contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Lingokids service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Lingokids
colegios@lingokids.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Lingokids. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Lingokids: Easy Method

What is Lingokids

Service overview

Lingokids is an educational app for children aged 2 - 8 that offers games, songs, videos and activities to teach language, maths and basic science.

Who uses it

Parents subscribe to give children guided play-based learning, track progress and create multiple child profiles with offline access.

How to cancel Lingokids

Cancel via App Store (iOS)

  • Open iOS Settings → tap your name → Subscriptions → select Lingokids → Cancel Subscription.
  • Note: Uninstalling the app does NOT cancel. Must cancel directly via Apple.

Cancel via Google Play (Android)

  • Open Google Play Store → Menu → Subscriptions → Lingokids → Cancel Subscription.
  • Note: Uninstalling the app does NOT cancel. Must cancel directly via Google.

Cancel via Lingokids website (web-managed)

  • Log into the Parents Area on Lingokids site → Profile → Account → Cancel my subscription → confirm.
  • This cancels auto-renewal. Uninstalling the app does NOT cancel. See terms for details: Lingokids Terms of Service.

What happens when you cancel

Access after cancellation

After you cancel, you retain access until the end of your current billing period.

Access is not cut immediately unless stated otherwise by the platform.

Renewal and billing

Cancellation stops future auto-renewals. You will not be charged again after the current period ends.

If you cancel the wrong account or platform, charges may continue - confirm the account and store used for purchase.

Data and accounts

Cancelling a subscription does not necessarily delete your account or child profiles. Check the Parents Area for account settings.

Request data deletion or account changes through Lingokids support channels if needed.

Will I get a refund?

Lingokids‑managed purchases (Web or Google Play)

  • Refunds are only granted in exceptional cases and are assessed case-by-case.
  • Windows to request a refund: Monthly within 7 days; Three- or six-month within 15 days; Yearly and Lifetime within 30 days.

App Store (iOS) purchases

  • Apple handles refunds for App Store purchases. Lingokids cannot issue App Store refunds directly.
  • Request an App Store refund through Apple if you purchased via iOS subscriptions.

Cooling-off and withdrawal

There is no automatic 14-day cooling-off where access to digital content starts immediately.

Lingokids explicitly waives the 14-day right of withdrawal for immediate-access digital content in its terms: Terms of Service.

Lingokids plans and pricing

Current Singapore App Store listing

Below are pricing entries taken from the verified Singapore App Store listing (February 2026).

Plan details

Plan Price (SGD) Period Features
Premium Plan / Plus / Unlimited Membership / Lingokids Monthly Plan S$26.98 monthly Full access to all activities, up to 4 child profiles, parent progress tracking, play online/offline
Lingokids Yearly Subscription S$129.98 annual Same as Plus; billed annually
Plus Yearly Membership (duplicate entry) S$159.00 annual Unclear / possible duplicate of yearly plan
Lingokids Subscription Plan (other variant) S$7.48 monthly Unclear - possibly a trial or partial pricing

Your consumer rights in Singapore

Cooling-off and digital content

Singapore does not automatically provide a 14-day cooling-off right for digital content delivered immediately.

Rights that apply in the EEA/UK may not apply in Singapore for immediate-access subscriptions.

Practical steps in Singapore

  • Cancel before renewal via the correct channel (Apple, Google, or Lingokids web).
  • If you want a refund, act quickly within Lingokids' stated windows or follow the platform’s refund process.

When to escalate

If you cannot resolve a billing or refund issue with Lingokids or the platform, gather documentation and consider consumer complaint routes available in Singapore.

Keep receipts and account details to support any escalation.

Customer experiences

Positive feedback

  • Many users praise the app as fun and useful for early learning and safe for children.
  • Third-party checks note safety indicators and a positive domain security profile.

Negative feedback

  • Some reviewers report poor customer service, buggy experiences, and difficulty obtaining refunds or proration.
  • There are multiple reports of unexpected charges or problems after cancelling or uninstalling.

Where reviews are visible

See user reviews and site checks on Trustpilot and other review services for more context: Trustpilot reviews.

Additional safety and reputation checks include sites such as JustUseApp and ScamAdviser.

Documentation checklist

Essential items to collect

  • Account email used for Lingokids and child profile names.
  • Receipt or proof of payment (order ID, date, amount).
  • Evidence of cancellation attempts (screenshots of cancellations, confirmation emails).

Platform-specific details

  • If purchased via iOS, include the App Store purchase receipt and Apple subscription ID.
  • If purchased via Google Play, include the Google Play order number and account email.

Common mistakes

Uninstalling instead of cancelling

Many users assume deleting the app cancels the subscription. It does not; the subscription remains active and will auto-renew.

Cancelling the wrong account or store

Purchases made through Apple or Google must be cancelled through the same platform account used to buy them.

Canceling on the website will not stop an App Store or Google Play subscription.

Expecting automatic refunds

Refunds are discretionary for Lingokids-managed purchases and must meet the stated windows and conditions.

Platform purchases require platform refund requests (Apple for iOS).

Comparative recap

Quick channel comparison

The table below summarizes cancellation routes, refund channels and access after cancel.

Notes on interpretation

Use the table to confirm which account or store you used to purchase, then follow the matching cancellation route.

Channel How to cancel Refund route Access after cancel Period
App Store (iOS) Cancel in iOS Settings → Subscriptions → Lingokids Apple handles refunds; contact Apple Access remains until end of current billing period monthly / annual
Google Play (Android) Cancel in Google Play Store → Subscriptions → Lingokids Google manages refunds for Play purchases; Lingokids handles web/Google-case-by-case Access remains until end of current billing period monthly / annual
Web (Lingokids site) Log into Parents Area → Profile → Account → Cancel my subscription Refunds discretionary; follow Lingokids refund windows Access remains until end of current billing period monthly / annual

After cancelling

Confirm cancellation

  • Keep any confirmation emails or screenshots showing the cancellation.
  • Check the account’s subscription area to verify auto-renewal is turned off.

Requesting refunds or support

Further reading and checks

Read user reviews and site reputation checks before deciding to repurchase or escalate a dispute: Trustpilot.

Address

Company address

Lingokids corporate address (as listed in public information):

500 Yale Ave N, Seattle, Washington, 98109 US

Support reminder

When contacting support or your payment provider, include the documentation checklist items to speed resolution.

Similar cancellation services

FAQ

To cancel your Lingokids subscription via the App Store, open iOS Settings, tap your name, go to Subscriptions, select Lingokids, and then cancel your subscription. Remember, uninstalling the app does not cancel your subscription.

If you purchased Lingokids through Google Play, you can cancel by opening the Google Play Store, going to Menu, selecting Subscriptions, choosing Lingokids, and then canceling your subscription. Uninstalling the app will not cancel it.

After you cancel your Lingokids subscription, you will retain access until the end of your current billing period. Access is not cut immediately unless specified otherwise.

Refunds for Lingokids subscriptions are granted only in exceptional cases and assessed on a case-by-case basis. For monthly subscriptions, you can request a refund within 7 days.

Yes, to cancel your Lingokids subscription via the website, log into the Parents Area, go to Profile, select Account, and click on 'Cancel my subscription'. Ensure to keep proof of your cancellation.