Cancellation Mimo: Easy Method

What is Mimo

Overview

Mimo is an interactive mobile and web platform for learning to code through bite-sized, gamified lessons covering languages like Python, JavaScript and HTML.

The app targets beginners and intermediates with progress tracking, certificates and project-based learning designed for short daily practice.

Where it operates

Mimo is available as an iOS app in the Singapore App Store and on Android and the web through account sign-in.

Pricing and purchase channels vary by platform (App Store, Google Play, web purchases). See pricing below for common Singapore prices.

How to cancel Mimo

Cancel via App Store (iOS)

• Open the App Store on your iPhone/iPad and tap your Apple ID or profile icon.
• Go to Subscriptions, find Mimo, and choose Cancel Subscription.
• If Mimo does not appear in your subscriptions, the subscription may have been purchased via the web - check your account or email for purchase confirmation.

Cancel via Google Play (Android) and Web

• Google Play: Open Google Play > Menu > Subscriptions, select Mimo, then Cancel. If Mimo is not listed, you may have subscribed on the web - check your email/account.
• Web (Mimo website): Sign into your Mimo account on the website and cancel from Account or Subscription settings.

What happens when you cancel

Access after cancellation

After cancellation you retain access to paid content until the end of your current billing period.

Access continues for the time you already paid; the subscription will not renew after the period ends.

Data and account state

Your data and progress are retained unless you request account deletion from Mimo.

Uninstalling the app does not cancel your subscription; you must cancel through the platform used for purchase.

Will I get a refund?

Platform refund rules

• Google Play: If within ~48 hours of purchase, request a refund directly via Google Play. If beyond 48 hours, submit a refund request to Mimo support with your Google receipt.
• App Store (iOS): Apple handles refunds. Request a refund via Apple (for example, using Report a Problem in your Apple ID purchase history).
• Web purchases: Submit a refund request to Mimo support via their website and attach your receipt; refunds are discretionary and handled case-by-case.

Limitations and cooling-off

Mimo’s official policies do not state an automatic 14-day cooling-off or guaranteed refund period.

Their terms state refunds are not guaranteed; outcome depends on platform rules or Mimo’s discretion.

Mimo plans and pricing

Pricing table (Singapore)

Notes on pricing

Prices above are taken from the Singapore App Store listing and reflect in-app purchase options found there.

Other price points (promotional or legacy) have appeared and may vary; always confirm the price at purchase.

Your consumer rights in Singapore

What Mimo states

Mimo does not state a Singapore-specific refund policy; refunds depend on platform rules and Mimo’s discretionary handling.

Their terms indicate refunds are not guaranteed and no automatic cooling-off is provided by Mimo.

Singapore law and options

Consumers in Singapore can consider the Consumer Protection (Fair Trading) Act (CPFTA) if digital services were misleading or unfair.

CPFTA typically applies to defective goods/services or false representations; for guidance consumers may contact CASE (Consumers Association of Singapore).

Customer experiences

Positive feedback

• Users praise bite-sized, gamified lessons and a smooth experience; many find it effective for beginners.
• Progress tracking, certificates and motivational structure are commonly highlighted features.

Negative feedback

• Some users report difficulty locating or cancelling subscriptions, leading to unintended charges.
• There are reports of app freezes after exercises and complaints about gated content and repeat renewal charges.

Documentation checklist

Essential items to gather

• Receipt or purchase confirmation (email) showing date, amount and platform.
• Screenshot of subscription in App Store or Google Play (if visible) or account subscription page for web purchases.
• Your Mimo account email and any correspondence with support.

What to include in refund requests

• Clear copy of the receipt and the reason for the refund request.
• Platform used to purchase (Apple, Google Play or Web) and timestamps of attempted cancellations.
• Any cancellation confirmations or evidence that charges continued after cancellation.

Common mistakes

Uninstalling the app instead of cancelling

Uninstalling the Mimo app does not stop auto-renewing subscriptions. Cancellation must be performed through the platform where the purchase was made.

Checking the wrong account or store

Users sometimes check the wrong Apple ID or Google account and cannot find the subscription; always verify the exact account used at purchase.

If the app subscription does not appear in the store subscriptions list, check for a web purchase confirmation in your email.

Comparative recap

Quick comparison

Takeaway

Cancel on the same platform used to buy your subscription. Refund chances and processes differ between platforms and web purchases.

After cancelling

What to check immediately

• Confirm you received a cancellation confirmation email or screenshot of the cancelled subscription.
• Verify the subscription end date and that no further charges are scheduled.

Helpful link

For the iOS listing and in-app purchase information see the App Store page: Mimo on the Singapore App Store.

If you need a refund or account deletion after web purchase, contact Mimo support through the Mimo website (sign in to your account to find support options).

Address

Registered contact

MIMO CREATION PTE. LTD.

10 ANG MO KIO STREET 65 #04-04, Singapore 569059

Notes

This guide uses verified information about cancellations, refunds, pricing and user feedback collected for Singapore users.

For final account or billing actions, always use the platform or official support channels tied to your purchase.