Cancellation Mindvalley: Easy Method

What is Mindvalley

Overview

Mindvalley is an online education platform offering courses and subscription memberships focused on personal growth, wellness, and productivity. It provides video-based programs ("quests") and community features from independent instructors.

How it is delivered

Content is available via web login and native mobile apps for iOS and Android. Subscriptions may be purchased on the Mindvalley website or inside the Apple App Store / Google Play Store.

How to cancel Mindvalley

Cancel via iOS (App Store)

• Open iPhone/iPad Settings → Tap your Apple ID at top → Subscriptions.
• Select "Mindvalley" from the list → Tap "Cancel Subscription".
• Note: Uninstalling the app does NOT cancel subscriptions.
• Apple App listing (Singapore): Mindvalley on the App Store.

Cancel via Android (Google Play)

• Open Google Play Store app → Menu → Subscriptions.
• Select "Mindvalley" → Tap "Cancel subscription".
• Note: Uninstalling the app does NOT cancel subscriptions; cancellation must be done in Google Play settings.

Cancel via Web (mindvalley.com)

• Log in to your Mindvalley account on the website.
• Go to Account/Profile → Billing & Subscriptions → Subscription Settings.
• Choose "Cancel Subscription" to stop renewals, or "Refund & Cancel" if eligible.
• Official membership page for account steps: Mindvalley Membership.

What happens when you cancel

Access after cancellation

If you choose standard "Cancel," future charges stop but you typically retain access until the current billing period ends. You can continue using content until expiry of that paid period.

Immediate cancellation vs scheduled

Selecting "Refund & Cancel" (when eligible) may end access immediately and start a refund process. Renewal charges are normally non-refundable unless within the refund window.

Data and account

Canceling a subscription usually does not delete your account. Your profile, progress, and data may remain accessible when you next log in, subject to Mindvalley’s data retention policies.

Will I get a refund?

Refund windows and rules

• Quests: Refund available within 15 days of purchase.
• Mindvalley Membership / Subscriptions: Full refund available within 15 days of purchase; after 15 days, only cancellation is available.
• Renewals: Recurring renewal charges are generally non-refundable per Mindvalley policy.

App Store and Google Play purchases

• In-app purchases made through Apple or Google must be refunded via Apple or Google according to their policies.
• Mindvalley cannot directly issue refunds for App Store / Google Play purchases; contact the platform for those refunds.

Exceptions and eligibility

Refunds depend on timing and how the purchase was made. If you believe you meet criteria for a refund but it was denied, gather purchase records and contact support promptly.

Mindvalley plans and pricing

Pricing table (SGD from App Store listing)

Notes on pricing

Official website lists USD pricing (example: US$299/year or US$24.90/month) and local taxes may apply. App Store prices above were taken from the Singapore App Store listing.

Your consumer rights in Singapore

Legal context

Singapore consumer protection law (for example, the Consumer Protection (Fair Trading) Act) protects buyers against unfair trading practices. Automatic renewals and refund exclusions may be examined if terms were not clearly disclosed.

Practical steps for Singapore consumers

• Keep receipts, screenshots of terms, and purchase records.
• If you believe the refund/cancellation practice was unfair or not adequately disclosed, you may escalate to the Consumers Association of Singapore (CASE).

When to escalate

Consider lodging a formal complaint with CASE if Mindvalley fails to respond, denies an eligible refund, or if disclosure about renewals was unclear at purchase.

Customer experiences

Positive feedback

• High satisfaction for content quality and transformative programs; many reviews praise production and instructor quality.
• Large number of positive reviews on public platforms reflect strong community and course engagement.

Negative feedback

• Recurring complaints about refunds and confusion over the 15‑day window.
• Users report frustrations with automatic renewals, unexpected charges, and response times from customer service.

Sources and further reading

General reviews and the Apple App Store listing provide user feedback and platform details. For official membership and policy information see Mindvalley Membership.

Documentation checklist

Required items before contacting support

• Order confirmation or receipt (email or screenshot).
• Payment record showing the charge (bank/credit card statement).
• Date/time of purchase and platform used (web, iOS, Android).

Additional helpful items

• Screenshots of subscription status in your Mindvalley account or App Store / Google Play subscriptions page.
• Any correspondence with Mindvalley support or automated receipts.

Common mistakes

Uninstalling the app

Many users assume deleting the app cancels the subscription. This is incorrect: you must cancel via Apple ID subscriptions, Google Play subscriptions, or the web account settings.

Missing the refund window

Waiting beyond the 15‑day refund window is a frequent issue. If you expect a refund, act quickly and use the correct platform procedure for your purchase.

Not keeping proof

Failing to keep receipts, screenshots, or billing statements makes disputes harder. Always save purchase confirmations and subscription screenshots when buying or cancelling.

Comparative recap

At-a-glance comparison

Key takeaway

Cancel via the platform where you purchased. Refund eligibility depends on purchase channel and timing; web purchases have a 15‑day policy while app-store purchases follow Apple/Google rules.

After cancelling

What to monitor

• Check for confirmation emails showing cancellation and any refund initiation.
• Monitor bank or card statements for refunded amounts if applicable.

Where to get help

• Official membership & account instructions: Mindvalley Membership.
• iOS app listing: Mindvalley on the App Store.

Address

Local address on record

12 Kallang Ave #03-07 Aperia Mall Singapore 339511

Notes about the address

This address appears in public listings and may correspond to a local Mindvalley Labs presence. For official support and account actions use the web account pages or app-store account settings.