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I hereby notify you of my decision to terminate the contract relating to the Nearpod service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Nearpod: Easy Method
What is Nearpod
Overview
Nearpod is an interactive learning platform that lets educators create multimedia lessons with quizzes, polls, and real-time analytics. It is commonly used in K - 12 classrooms to increase student engagement.
The platform supports live and self-paced lessons and integrates with common classroom tools to deliver interactive content.
Primary uses
Teachers use Nearpod to present lessons, assess understanding, and collect participation data in real time. Lessons can include videos, slides, VR, and formative assessments.
Nearpod is offered as free and paid plans with differing storage, participant limits, and advanced features.
How to cancel Nearpod
Cancel via App Store (iOS)
- Open your Apple ID settings and go to Subscriptions.
- Select Nearpod and choose Cancel.
- Turn off auto-renew at least 24 hours before the end of the current period; active periods cannot be cancelled to get immediate refunds.
Cancel via Google Play
- Open Google Play and go to the Subscriptions page in your Google Play account.
- Find Nearpod and select Cancel to stop renewals from the platform.
- Cancellations and any refund requests follow Google Play’s policies and procedures.
Cancel via Nearpod (web / direct)
- Contact Nearpod Support or your account representative to request cancellation of a paid web subscription.
- Paid accounts revert to the free tier once the current paid term expires; request should be submitted before renewal to avoid being charged.
- Keep confirmation correspondence from Nearpod for your records.
What happens when you cancel
Access and features
When a paid subscription is cancelled or not renewed, the account remains active until the end of the current billing term. After expiry, the account reverts to the free (Silver) tier.
Features and storage limits will downgrade to the free plan’s allowances once the paid period ends.
Data and lessons
Content created under a paid account generally remains associated with the account but may be subject to free-tier storage limits. Consider exporting important lessons before downgrade.
Contact Nearpod Support or your account representative for guidance on preserving content during transitions.
Will I get a refund?
Nearpod direct purchases
All fees for direct purchases are prepaid and non-refundable. Nearpod’s standard policy does not provide refunds or pro-rata credits for partially used subscription periods.
Refunds are generally not offered once access to the service has begun.
Exceptions and platform purchases
- Exception - license conversion: prorated refunds may be considered on a case-by-case basis when converting an individual license to a school/district license with six or more months remaining.
- App Store and Google Play purchases: any refunds are governed by Apple’s or Google’s respective refund policies, not by Nearpod’s direct policy.
Nearpod plans and pricing
Plans overview
Nearpod’s publicly listed plans are priced in USD. Singapore Dollar (SGD) equivalents depend on exchange rates and possible card fees.
Below is the official pricing information as published by Nearpod.
| Plan | Price | Period | Features |
|---|---|---|---|
| Silver | US$0/year (Free) | Annual | 300 MB storage, up to 40 students per lesson |
| Gold | US$159.00/year | Annual | 1 GB storage, 75 student joins per lesson, Google Slides add-on, Drag & Drop, Sub Plans |
| Platinum | US$397.00/year | Annual | 5 GB storage, 90 student joins per lesson, includes all Gold features |
Your consumer rights in Singapore
General position
No explicit Singapore-specific cooling-off or refund rights were found in Nearpod’s public policies. Digital subscriptions are typically non-refundable once access has begun.
Consumers should review terms at purchase and keep receipts and correspondence for any dispute.
Platform purchases and local protections
- For App Store and Google Play purchases, consumers should rely on platform-level refund mechanisms and applicable Singapore consumer protection laws.
- Contact the platform (Apple or Google) for refund requests arising from app store purchases.
Customer experiences
Positive feedback
- Users praise Nearpod for value, ease of use, rich features, and responsive customer support.
- Reviewers highlight strong multimedia integration, varied assessment tools, clear presentation, and real-time analytics.
Negative feedback
- Some users report issues such as lost lesson elements (e.g., PowerPoint animations), time-consuming lesson creation, or limited free-tier functionality.
- There are isolated reports of billing disputes, lessons being damaged, and dissatisfaction with customer service responsiveness.
Documentation checklist
What to gather before contacting support
- Account email and username used with Nearpod.
- Receipt or invoice showing purchase date, plan, and amount charged.
- Subscription ID or order number if available.
Additional helpful items
- Screenshots of subscription settings or billing entries from App Store/Google Play if applicable.
- Copies of any prior correspondence with Nearpod or your account representative.
- Documentation supporting any license-conversion requests (e.g., district purchase details).
Common mistakes
Timing errors
Waiting until after the renewal date to cancel is a frequent mistake; App Store auto-renewal must be turned off at least 24 hours before the period ends to avoid being charged.
For web subscriptions, submitting a cancellation request too late may result in an unwanted renewal.
Platform confusion
Another common issue is contacting Nearpod for refunds when the purchase was made through Apple or Google Play. Platform purchases must be handled through the respective app store for refunds.
Keep platform and Nearpod account billing sources clear to avoid delays.
Comparative recap
Cancellation and refunds at a glance
| Aspect | Web (direct) | App Store (iOS) | Google Play |
|---|---|---|---|
| How to cancel | Contact Nearpod Support or account rep | Manage via Apple ID → Subscriptions → Nearpod → Cancel | Manage via Google Play Subscriptions page |
| Refunds | Generally no refunds; exceptions case-by-case for license conversion | Refunds governed by Apple’s refund policy | Refunds governed by Google Play’s refund policy |
| Access after cancel | Account stays active until term end; then reverts to free tier | Active period cannot be cancelled to get a refund; must turn off auto-renew 24 hours before period end | Active period behavior follows Google Play terms; manage renewals in Play |
After cancelling
Next steps
Export or back up important lessons and data before your paid term ends to avoid storage or feature limitations on the free tier.
Monitor your bank or card statements to confirm no further charges were applied after cancellation.
Helpful link
For current plan details and official pricing, see Nearpod pricing: https://nearpod.com/pricing.
Address
Corporate mailing address
Nearpod, Attn: Legal Department, 1855 Griffin Rd., A‑290, Dania Beach, FL 33004, United States.
Support contact recommendation
For cancellations or account support, contact Nearpod Support or your account representative and retain confirmation emails for your records.