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Cancellation service #1 in Singapore
The Project Management Institute (PMI) is a global professional organisation that provides certifications, training, events and resources for project management practitioners.
PMI operates globally and has local chapters, including a Singapore chapter, which runs events and member services tailored to the local market.
Core services include membership plans, certification administration (PMP and others), local chapter events and study resources for exam preparation.
PMI also runs global events (for example, regional Summits) and offers digital services such as study halls and apps for members and candidates.
If your cancellation is accepted before the applicable deadline, your event registration will be cancelled and your seat released to other attendees.
Late cancellations (after published deadlines) are typically not eligible for refunds and registration remains non-refundable.
Membership cancellations generally stop renewal billing; however, membership and chapter fees are often non-refundable and non-transferable.
Cancelling membership does not automatically revoke certifications already earned, but certification maintenance (renewal) obligations remain until you choose not to renew.
Below are common PMI plans and representative pricing drawn from verified local data.
Prices may change; currency conversions for global membership are approximate.
Student pricing listed specifically for Singapore (S$45). Global membership pricing is shown as USD + chapter USD then approximated to SGD.
Certification renewal fees for PMP are presented in SGD as per verified local information.
| Plan | Price | Period | Features |
|---|---|---|---|
| PMI Student Membership | S$45 (approx.) | Annual | Global PMI membership + access to PMI Singapore Chapter events |
| PMI Global Membership + Singapore Chapter | US$149 + Chapter US$40 ≈ S$264 | Annual | Global membership including one local chapter (Singapore Chapter optional add-on) |
| PMP Certification Renewal (Member) | S$80 | Every 3 years | Continuing Certification Renewal fee for maintaining PMP |
| PMP Certification Renewal (Non-member) | S$210 | Every 3 years | Continuing Certification Renewal fee if not a PMI member |
PMI's published policies (Singapore and global) do not explicitly reference a statutory 14-day cooling-off or no-questions-asked refund right for events or memberships.
If you believe a statutory consumer right applies, you may need to check Singapore consumer protection laws or seek local advice; PMI documentation does not specify this right.
Start by contacting the Chapter or event organiser with your written request and full details of the payment and booking.
If unresolved, consider formal consumer channels in Singapore or seek advice; see PMI Singapore FAQ for membership questions.
Many users praised PMI Study Hall and structured resources, noting smooth registration and helpful exam-readiness tools.
For user-submitted positive reviews see Trustpilot reviews.
Other users have reported frustrations with website and mobile app usability, including difficulty accessing study content and unhelpful customer service responses.
Comments also include broader concerns about perceived value changes in certification offerings over time.
Many cancellations are rejected because the request arrives after the published deadline (7 days for chapter events, 30 days for some global events).
Always check the event page for the exact deadline and allow extra time for processing.
Do not assume membership fees or chapter fees are refundable or transferable; global policies commonly state they are non-refundable.
Also verify whether refunds will be issued to the original payment method and whether processing fees apply.
| Scope | Period | Cancellation request window | Refund |
|---|---|---|---|
| PMI Singapore Chapter Events | Event-based | At least 7 calendar days before the event | Possible with 20% processing fee; Treasurer decides mode; No refunds after deadline |
| PMI Global (Global Summit Series) | Event-based | In writing at least 30 days before first day of event | Refund returned to original payment method if timely; membership fees non-refundable |
| PMI Services App Store / Google Play / Web | Service-based | Not specified publicly for Singapore | Policy unavailable / not verified for Singapore |
Always check the specific event or service page for exact deadlines and refund rules before cancelling.
Local chapter events have shorter notice requirements (7 days) than some global events (30 days), and membership fees are generally non-refundable.
Confirm receipt of your cancellation and any refund timeline from the Chapter or global organiser.
Monitor your original payment method for refunds and keep all correspondence until the matter is fully resolved.
Primary address found: 20 Bendemeer Rd, Singapore 339914.
This address is listed as a primary contact location in available public information.
For Singapore Chapter event cancellations: email [email protected].
For global event cancellation requests: email [email protected] (written request required for some events).
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Written by Joshua Khoo
Digital-law graduate · 8 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 8 years.