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Cancellation Corporate Finance Institute: Easy Method
What is Corporate Finance Institute
Overview
Corporate Finance Institute (CFI) is an online education provider focused on financial modelling, valuation and corporate finance skills. It offers subscription plans, individual course purchases and certification pathways.
Who uses it
Users include students, finance professionals and corporates seeking practical training and downloadable models. CFI operates globally from Vancouver, Canada, and sells annual subscriptions in US dollars.
How to cancel Corporate Finance Institute
Cancel via CFI website (direct/subscription)
- Log into your CFI Dashboard.
- Go to My Account → Profile → Settings → Billing.
- Select "Cancel Renewal" to disable automatic renewal.
- You can also contact support by email at [email protected] or use the in-platform chat for assistance.
Cancel via app stores (iOS / Android)
- iOS (App Store): Open your Apple ID subscription settings and cancel there. CFI cannot cancel App Store subscriptions for you.
- Android (Google Play): Open Google Play Store → Subscriptions and cancel the CFI subscription there. CFI cannot cancel Google Play purchases for you.
What happens when you cancel
Access after cancellation
After you cancel a direct CFI renewal, access typically continues until the end of your current billing cycle. You retain content and course access for the paid period.
Account and data handling
Canceling renewal does not automatically delete your account or course progress. Your profile, certificates and downloaded materials remain unless you request account removal through support.
Will I get a refund?
General refund policy
CFI’s stated policy is that payments are non-refundable, including fees and associated charges. Canceling does not generate a refund in most cases.
Exceptions and store purchases
- EU consumers: Under EU law, a full refund is available within 14 days of subscription start (counting from payment date), and CFI honours this right.
- App Store / Google Play: Refunds follow Apple or Google Play store policies. For in-app purchases, request refunds via the respective store.
Corporate Finance Institute plans and pricing
Pricing summary
The table below lists the subscription and common in-app pricing items provided in official materials and verified data.
| Plan | Price | Period | Features |
|---|---|---|---|
| Self-Study (All-Access) | US$497/year (≈ S$671 estimated) | Annual | 200+ courses, certifications, downloadable templates, online community |
| Full-Immersion (Premium Access) | US$847/year (≈ S$1,144 estimated) | Annual | All Self-Study features + AI chatbot, 1-on-1 guidance, model feedback, partner offers |
| Self-Study - discounted (30% off) | US$347.90/year (≈ S$470 estimated) | Annual | Same as Self-Study, with discount |
| Full-Immersion - discounted (30% off) | US$592.90/year (≈ S$801 estimated) | Annual | Same as Full-Immersion, with discount |
| Student Self-Study (50% off) | US$248.50/year (≈ S$335 estimated) | Annual | Student discount for Self-Study |
| Student Full-Immersion (50% off) | US$423.50/year (≈ S$572 estimated) | Annual | Student discount for Full-Immersion |
| Individual In-App Courses (App Store SGD) | Various (e.g., S$349.98 for FMVP; S$229.98 for Python for Data Analytics) | One-time | Single course access via iOS in-app purchase |
Your consumer rights in Singapore
Local legal context
CFI’s publicly stated terms do not provide a statutory cooling-off period for Singapore users. There is no CFI-published Singapore-specific refund entitlement similar to EU rules.
Options if you have a dispute
- Contact CFI support (email or in-platform chat) and request case review with screenshots and order details.
- For marketplace purchases, contact Apple or Google Play for refunds under their procedures.
- You may consider third-party complaint channels (e.g., consumer organisations) if a billing dispute cannot be resolved directly.
Customer experiences
Positive feedback
Many users praise CFI for practical, real-world course content, clear structure and hands-on Excel models that support skill building and certification prep.
Negative feedback
- Some users report outdated material, occasional video quality issues and limited interactivity.
- Complaints appear regarding auto-renewal charges after attempted cancellations and difficulty obtaining refunds under CFI’s non-refundable policy.
Documentation checklist
What to gather before contacting support
- Account email and username used for CFI.
- Order confirmation, invoice number or subscription receipt.
- Payment method and charge date for the renewal.
Additional evidence to improve your case
- Screenshots of your billing page showing subscription status or cancellation attempts.
- Confirmation emails, chat transcripts or screenshots displaying cancellation success/failure.
Common mistakes
Failing to cancel in the correct system
Example: Subscribing via the Apple App Store but attempting to cancel in the CFI dashboard. Apple manages App Store subscriptions, so cancellation must happen through your Apple ID.
Expecting refunds against stated policy
Example: Assuming a refunded renewal after cancelling. CFI’s published policy states payments are non-refundable, so cancelling usually only stops future renewals and does not refund past charges.
Comparative recap
Quick comparison table
| Feature | Web (direct) | App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| Who cancels | User via CFI dashboard or support | User via Apple ID subscription settings | User via Google Play Subscriptions |
| Refund policy | Generally non-refundable; EU 14-day exception applies | Refunds follow Apple policy | Refunds follow Google Play policy |
| Access after cancel | Access continues until billing cycle end | Access depends on Apple subscription status | Access depends on Google Play subscription status |
After cancelling
What to expect next
Save your cancellation confirmation and monitor your payment method for any unexpected charges. Keep course materials and certificate copies you may need later.
Helpful links and support
- CFI refund policy and details: CFI refund policy.
- Step-by-step cancellation overview (third-party guide): How to cancel CFI (guide).
- Contact support by email: [email protected] or use the in-platform chat in your CFI Dashboard.
Address
Corporate mailing address
Corporate Finance Institute, #1392 - 1771 Robson Street, Vancouver, BC V6G 3B7, Canada.
Notes about location
CFI is headquartered in Canada and does not list a separate Singapore office. For local consumer issues, follow the contact and dispute routes described above.
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Written by Hui Xin Lim
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.