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Cancel QUIZIZZ
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I hereby notify you of my decision to terminate the contract relating to the Quizizz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Quizizz: Easy Method
What is Quizizz
Overview
Quizizz is an online platform for creating and running quizzes, polls and formative assessments used by teachers, students and teams.
The service offers gamified quizzes, real‑time feedback and reporting tools to support classroom and remote learning.
Who uses it
Primary users include individual teachers and students, as well as schools and districts that purchase institutional plans.
Quizizz also offers paid individual "Super" plans and organisation plans with additional features and admin controls.
How to cancel Quizizz
Cancel an Individual (web) plan
- Log in to your Quizizz account on the web.
- Click your profile icon → Settings → Manage plan → Cancel plan.
- This stops auto‑renewal at the end of the current billing cycle and is irreversible.
- See the official cancellation article: Quizizz: How do I cancel my subscription?
Cancel a School or District plan and app store purchases
- School or District subscriptions must be cancelled by a support agent; contact Quizizz support (support@quizizz.com) to request cancellation.
- If you purchased via Apple App Store or Google Play, Quizizz does not provide step‑by‑step cancellation there; follow the App Store or Play Store process and platform refund rules.
- Quizizz help pages do not explicitly list App Store/Play Store cancellation steps; use platform support for those cases.
What happens when you cancel
Access and billing
Cancelling an auto‑renewal will stop future charges at the end of the current billing period.
Your paid access typically continues until the current billing cycle ends; you will not be charged again after cancellation.
Data and account status
Your account and created content usually remain available after a subscription ends, though certain premium features will be disabled.
If you need data preserved, export reports or copy important content before the paid period ends.
Will I get a refund?
Official refund window
Quizizz’s published practice allows refund requests within 7 days of purchase and treats requests case‑by‑case.
Requests made after 7 days are generally not granted and the company states there is "no refund once payment is completed" in many cases.
Reference on refund practice: Quizizz refund notes.
Exceptions and platform purchases
- If you paid through Apple or Google, refunds and charge reversals are often handled by those platforms under their policies.
- Refund outcomes may vary by payment method and circumstances; retain receipts and proof when you request help.
Quizizz plans and pricing
Where to check current plans
Official plan details and any regional pricing should be checked on Quizizz’s website and help pages.
Do not rely on third‑party summaries for current prices; regional app store prices can differ from USD listings.
Further reading on individual plans
See the Individual Super Plan documentation for feature descriptions and plan details.
Official documentation: Quizizz Individual Super Plan.
Your consumer rights in Singapore
Cooling‑off and statutory protections
Singapore consumer law (for example, the Consumer Protection (Fair Trading) Act) provides protections for unsolicited services, but a universal 14‑day digital cancellation right is not guaranteed.
For digital subscriptions, the vendor’s stated refund policy (Quizizz’s 7‑day practice) governs unless other consumer law applies.
Platform purchases and local redress
Purchases via Apple App Store or Google Play may be subject to platform refund policies rather than Quizizz’s own policy.
If you face unauthorized charges or refused refunds, consider contacting local consumer protection bodies such as the Consumers Association of Singapore (CASE) for advice and next steps.
Customer experiences
Positive feedback
Many users praise Quizizz for its gamified format, ease of creating quizzes and classroom engagement features.
Some reports indicate straightforward cancellations and helpful support experiences for individual users.
Negative feedback
Trustpilot and other review sources show complaints about bugs, confusing interfaces, billing issues and refund difficulties for some users.
See recent user reviews: Quizizz on Trustpilot.
Documentation checklist
Essential items to prepare
- Account email and username used to subscribe.
- Receipt or purchase confirmation showing date and amount charged.
- Billing statement or card transaction reference.
- Screenshots of the subscription page or auto‑renew setting.
Support and escalation records
- Any prior support ticket numbers or email correspondence with Quizizz.
- Notes on dates you attempted cancellation and confirmation messages.
Common mistakes
Assuming cancellation is immediate
Many users expect instant loss of access upon cancelling; for most plans cancellation stops future renewal but access continues until the period ends.
Check the billing cycle end date to know how long paid features remain enabled.
Wrong channel for refunds and cancellations
Attempting to cancel a school/district plan via the web account settings can delay resolution; those plans require support assistance.
Purchases made through app stores often require contacting the App Store or Google Play for refunds rather than Quizizz support.
Comparative recap
Quick comparison
| Plan type | How to cancel | Refund window | Who handles cancellation |
|---|---|---|---|
| Individual (web) | Profile → Settings → Manage plan → Cancel plan | Refunds considered within 7 days (case‑by‑case) | Self service via Quizizz account |
| School / District | Request cancellation by contacting Quizizz support (support@quizizz.com) | Refunds handled case‑by‑case; institution agreements may apply | Quizizz support agent |
| Apple App Store / Google Play | Cancel and request refund through the respective platform | Platform refund policies apply (not Quizizz’s 7‑day rule) | App store / Play Store support |
After cancelling
Next steps you should take
Export any reports, grades or content you want to keep before the paid period ends.
Save confirmation of the cancellation and the date when your access will end.
Useful links and where to get help
Official cancellation help: How do I cancel my Quizizz subscription?
Individual Super Plan details: Quizizz Individual Super Plan
Refund guidance / user notes: Refund and policy summary
Address
Corporate address
Quizizz Inc., 3110 Main Street, Building C, Santa Monica, California 90405, United States.
Support contact
For School/District cancellations or account help contact Quizizz support (support@quizizz.com).