Cancellation Quizizz: Easy Method

What is Quizizz

Overview

Quizizz is an online platform for creating and running quizzes, polls and formative assessments used by teachers, students and teams.

The service offers gamified quizzes, real‑time feedback and reporting tools to support classroom and remote learning.

Who uses it

Primary users include individual teachers and students, as well as schools and districts that purchase institutional plans.

Quizizz also offers paid individual "Super" plans and organisation plans with additional features and admin controls.

How to cancel Quizizz

Cancel an Individual (web) plan

• Log in to your Quizizz account on the web.
• Click your profile icon → Settings → Manage plan → Cancel plan.
• This stops auto‑renewal at the end of the current billing cycle and is irreversible.
• See the official cancellation article: Quizizz: How do I cancel my subscription?

Cancel a School or District plan and app store purchases

• School or District subscriptions must be cancelled by a support agent; contact Quizizz support ([email protected]) to request cancellation.
• If you purchased via Apple App Store or Google Play, Quizizz does not provide step‑by‑step cancellation there; follow the App Store or Play Store process and platform refund rules.
• Quizizz help pages do not explicitly list App Store/Play Store cancellation steps; use platform support for those cases.

What happens when you cancel

Access and billing

Cancelling an auto‑renewal will stop future charges at the end of the current billing period.

Your paid access typically continues until the current billing cycle ends; you will not be charged again after cancellation.

Data and account status

Your account and created content usually remain available after a subscription ends, though certain premium features will be disabled.

If you need data preserved, export reports or copy important content before the paid period ends.

Will I get a refund?

Official refund window

Quizizz’s published practice allows refund requests within 7 days of purchase and treats requests case‑by‑case.

Requests made after 7 days are generally not granted and the company states there is "no refund once payment is completed" in many cases.

Reference on refund practice: Quizizz refund notes.

Exceptions and platform purchases

• If you paid through Apple or Google, refunds and charge reversals are often handled by those platforms under their policies.
• Refund outcomes may vary by payment method and circumstances; retain receipts and proof when you request help.

Quizizz plans and pricing

Where to check current plans

Official plan details and any regional pricing should be checked on Quizizz’s website and help pages.

Do not rely on third‑party summaries for current prices; regional app store prices can differ from USD listings.

Further reading on individual plans

See the Individual Super Plan documentation for feature descriptions and plan details.

Official documentation: Quizizz Individual Super Plan.

Your consumer rights in Singapore

Cooling‑off and statutory protections

Singapore consumer law (for example, the Consumer Protection (Fair Trading) Act) provides protections for unsolicited services, but a universal 14‑day digital cancellation right is not guaranteed.

For digital subscriptions, the vendor’s stated refund policy (Quizizz’s 7‑day practice) governs unless other consumer law applies.

Platform purchases and local redress

Purchases via Apple App Store or Google Play may be subject to platform refund policies rather than Quizizz’s own policy.

If you face unauthorized charges or refused refunds, consider contacting local consumer protection bodies such as the Consumers Association of Singapore (CASE) for advice and next steps.

Customer experiences

Positive feedback

Many users praise Quizizz for its gamified format, ease of creating quizzes and classroom engagement features.

Some reports indicate straightforward cancellations and helpful support experiences for individual users.

Negative feedback

Trustpilot and other review sources show complaints about bugs, confusing interfaces, billing issues and refund difficulties for some users.

See recent user reviews: Quizizz on Trustpilot.

Documentation checklist

Essential items to prepare

• Account email and username used to subscribe.
• Receipt or purchase confirmation showing date and amount charged.
• Billing statement or card transaction reference.
• Screenshots of the subscription page or auto‑renew setting.

Support and escalation records

• Any prior support ticket numbers or email correspondence with Quizizz.
• Notes on dates you attempted cancellation and confirmation messages.

Common mistakes

Assuming cancellation is immediate

Many users expect instant loss of access upon cancelling; for most plans cancellation stops future renewal but access continues until the period ends.

Check the billing cycle end date to know how long paid features remain enabled.

Wrong channel for refunds and cancellations

Attempting to cancel a school/district plan via the web account settings can delay resolution; those plans require support assistance.

Purchases made through app stores often require contacting the App Store or Google Play for refunds rather than Quizizz support.

Comparative recap

Quick comparison

After cancelling

Next steps you should take

Export any reports, grades or content you want to keep before the paid period ends.

Save confirmation of the cancellation and the date when your access will end.

Useful links and where to get help

Official cancellation help: How do I cancel my Quizizz subscription?

Individual Super Plan details: Quizizz Individual Super Plan

Refund guidance / user notes: Refund and policy summary

Address

Corporate address

Quizizz Inc., 3110 Main Street, Building C, Santa Monica, California 90405, United States.

Support contact

For School/District cancellations or account help contact Quizizz support ([email protected]).