Cancellation Quizplus: Easy Method

What is Quizplus

Overview

Quizplus is a subscription-based study platform offering quizzes, flashcards and practice exams across many subjects.

It is accessed via web and mobile apps and operates on recurring subscription payments for unlocked content.

Main features

Key features include an extensive question bank, topic-by-topic quizzes, and progress tracking.

Plans vary by number of quizzes unlocked and billing period; official pricing is available on the Quizplus pricing page.

How to cancel Quizplus

If you purchased via the App Store (iOS)

• Open Settings on your iPhone or iPad.
• Tap your name, then Subscriptions and find Quizplus.
• Cancel the subscription there - Quizplus cannot cancel App Store subscriptions for you.

If you purchased via Google Play

• Open the Google Play app on your Android device.
• Tap your profile, then Payments & subscriptions → Subscriptions and select Quizplus.
• Cancel the subscription in Google Play; Quizplus cannot cancel Play purchases on your behalf.

If you purchased directly through Quizplus (web or app)

• Sign in to the Quizplus app or website and go to Account Settings → Subscriptions to cancel.
• Alternatively, use the Quizplus “Contact Us” or support form to request cancellation.
• Direct cancellations take effect from the next billing cycle; keep a confirmation for your records.

What happens when you cancel

Access after cancellation

If you cancel, you typically retain access to premium features until the end of the current paid period.

Access ends on the renewal date after which the subscription does not renew.

Renewal and billing

Cancelled subscriptions stop future recurring charges; they do not usually produce immediate prorated refunds.

For App Store or Google Play subscriptions, billing is managed by Apple or Google respectively.

Account and data

Your account and created content generally remain available as a free account unless you delete the account separately.

Export or save any important study data before deleting your account if you need a record.

Will I get a refund?

Quizplus stated refund policy

Quizplus states that payments and recurring fees purchased directly through Quizplus are non-refundable except where required by law.

This policy means refunds are not generally offered once a paid period begins.

Free trial and exceptions

• Quizplus offers a two-day free trial; if you do not cancel within that period you will be charged.
• There is no automatic 14-day cooling-off or refund entitlement in the standard policy; refunds after trial charges are not guaranteed.
• Third-party reports note that some platforms (e.g., Picodi) state fees are never refundable and that pausing/cancelling may be restricted shortly after subscribing.

If you believe an error occurred

If you are charged in error, contact Quizplus support and your payment provider promptly to request a refund or reversal.

If support refuses and you paid by card, you may consider contacting your bank about a chargeback as a next step.

Quizplus plans and pricing

Pricing table

Notes on pricing

Prices above are sourced from third-party reviews and reflect USD figures; Singapore-specific (SGD) pricing may differ.

For the latest official pricing and in-app purchase details, see the Quizplus pricing page: Quizplus pricing.

Your consumer rights in Singapore

Statutory rights

Quizplus’s no-refund policy does not override statutory consumer protections that may apply in your jurisdiction.

Singapore consumers likely have protections under local consumer laws such as the Consumer Protection (Fair Trading) Act and related measures.

How to escalate a dispute

• Contact Quizplus support first and provide receipts and dates.
• If unresolved, contact your bank or card issuer to discuss a chargeback where appropriate.
• Consider filing a complaint with Singapore consumer bodies (for example, CASE) if you cannot resolve the issue directly.

Practical tips for Singapore users

Keep all purchase receipts, screenshots of app store listings and cancellation attempts to support any dispute.

Act quickly - banks and consumer agencies often expect timely escalation after the charge date.

Customer experiences

Positive feedback

• Some users report smooth processing of trial refunds and good customer support responses.
• Reviews praise the platform’s interface, extensive question bank and helpful support in certain cases.

Negative feedback

• Many complaints involve unexpected charges, difficulty cancelling and refusal of refunds.
• Some users report limited or slow customer support and the need to escalate to banks or consumer agencies.

Balanced takeaway

Experiences vary: some customers receive prompt assistance while others report unresolved billing problems.

Documenting communications and acting quickly improves the chance of a positive outcome.

Documentation checklist

What to collect before you contact support

• Account email and username used for Quizplus.
• Purchase receipts, subscription confirmation emails and billing dates.
• Screenshots of subscription entries in App Store/Google Play or in Quizplus account settings.

What to include in a support request

• Clear statement of the action you want (cancel subscription, refund, confirmation).
• Attach supporting documents and list dates/times of attempted cancellations.
• Keep copies of all replies from Quizplus and any app-store receipts.

Common mistakes

Trying to cancel the wrong way

Example: asking Quizplus to cancel an App Store/Google Play subscription - those must be cancelled via Apple or Google.

Avoid delay by checking where you originally purchased the subscription before contacting support.

Missing cancellation windows

Example: assuming an automatic grace period beyond the two-day trial - the free trial is short and charges occur if not cancelled in time.

Cancel at least 24 hours before renewal to allow for processing delays and confirmation.

Not saving proof

Example: not saving receipts or screenshots of cancellation confirmations - this makes disputes harder to resolve.

Always save confirmation emails and take screenshots of in-app cancellation screens.

Comparative recap

Quick comparison

How to choose a route

If you subscribed via Apple/Google, always use the respective store to cancel to ensure the subscription stops.

If you subscribed directly, cancel in Quizplus account settings and keep confirmation for proof.

After cancelling

What to check

• Confirm cancellation email or in-app confirmation and keep a screenshot.
• Check your bank or card statement for any unexpected renewals in the next billing cycle.
• Remove saved payment methods from the account or the app store if you no longer wish to auto-pay.

Helpful links

Official Quizplus pricing page: https://quizplus.com/pricing/

Third-party service review (for reference): Quizplus review on EduReviewer

Address

Registered billing address

Quizplus LLC

651 N Broad St, Suite 206, Middletown, Delaware, USA

Support note

Use the Quizplus app or website support/contact form for account-specific cancellation and billing queries.

Keep postal address for formal or legal correspondence if needed; most issues are resolved via in-app support or payment providers.