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I hereby notify you of my decision to terminate the contract relating to the Skillshare service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Skillshare: Easy Method
What is Skillshare
Overview
Skillshare is an online learning platform offering thousands of video classes focused on creative and practical skills such as design, photography, writing and more.
Access is provided via a paid premium membership that unlocks unlimited access to premium classes while your subscription is active.
How people use it
Users typically subscribe for project‑based courses and to follow instructors and class series over time.
Subscriptions are available directly via Skillshare’s website or through mobile app stores (Apple App Store / Google Play).
How to cancel Skillshare
Cancel via Skillshare website (recommended)
- Sign in at Skillshare.com.
- Go to Account Settings → Membership & Payments.
- Select Cancel membership and follow on‑screen prompts.
- You will retain access through the end of your paid period.
Cancel via mobile app stores
- iOS: Skillshare cannot cancel App Store subscriptions for you. Cancel in your Apple ID subscriptions or contact Apple Support.
- Android: Skillshare cannot cancel Google Play subscriptions for you. Cancel via Google Play subscriptions or contact Google Support.
- If you subscribed in‑app, check your store receipt to confirm which store processed the payment.
What happens when you cancel
Access after cancellation
After you cancel a paid membership you will keep access to premium classes until the end of your current paid billing period.
No further membership renewal charges will occur after the cancellation takes effect.
Account and data
Your account and learning history remain in place after cancellation unless you manually delete the account.
If you resubscribe later your previous progress and preferences usually remain associated with your account.
Will I get a refund?
General refund policy
Refunds depend on how and when you purchased your membership and on Skillshare’s refund rules.
Membership renewals are generally non‑refundable.
Key exceptions and store rules
- If you signed up via a 7‑day free trial, you may request a refund if you contact Skillshare within 48 hours of your membership being charged.
- Payments made after 14‑day (or longer) free trials are not eligible for refunds.
- Refunds for subscriptions purchased through the iOS App Store or Google Play must be handled through Apple or Google; Skillshare cannot process those refunds.
- If paid via SEPA direct debit, refunds can be requested up to 8 weeks after the initial payment.
- Skillshare typically allows only one refund per customer.
Skillshare plans and pricing
Current Singapore pricing
The most prominent current App Store listings for Premium Membership in Singapore are shown below.
Other promotional or older in‑app price entries may exist.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Monthly Premium Membership | S$20.98 | Monthly | Unlimited access to premium classes (as per App Store listing) |
| Annual Premium Membership | S$138.98 | Annual | Unlimited access to premium classes (as per App Store listing) |
Your consumer rights in Singapore
Statutory rights
Singapore does not mandate a general 14‑day cooling‑off period for digital subscription services purchased online.
Refunds therefore depend on Skillshare’s published policies rather than an automatic statutory cooling‑off right.
Subscription source matters
- If you subscribed through Apple or Google, those stores control cancellations and refunds for in‑app purchases.
- Direct web subscriptions are handled by Skillshare and follow Skillshare’s refund and support processes.
Customer experiences
Common positive feedback
- Users praise the structured, project‑based classes and instructor quality.
- Many longtime members value Skillshare as part of their routine for creative learning.
Common negative feedback
- Frequent complaints include unexpected charges after trials or renewals and difficulty locating the cancellation option.
- Some users report limited or denied refunds and slow or unresponsive customer support.
Documentation checklist
Before you contact support
- Subscription confirmation email or screenshot of account settings showing membership.
- Payment receipt or bank/credit card statement showing the charge date and amount.
- Evidence of free trial dates if applicable (trial start/end and charge date).
- For store purchases: the Apple or Google receipt from the store.
If you need to escalate
- Record of cancellation attempts (screenshots of Account Settings cancellation page).
- Conversation logs with support agents or ticket numbers.
- Clear statement of the refund requested and the reason, with dates.
Common mistakes
Example: cancelling in the wrong place
Many users try to cancel on the web when their subscription was bought through the App Store or Google Play.
If you bought through a store, cancelling on the Skillshare website will not stop future charges from that store.
Example: missing refund windows
Users sometimes expect refunds after renewals or after longer free trials; Skillshare’s refund rules limit refunds to short windows (e.g., 48 hours after charge for a 7‑day trial).
Assume renewals are non‑refundable unless you meet a specific exception and contact support promptly.
Comparative recap
At‑a‑glance comparison
The table below summarises key practical differences between the main plans and refund handling.
| Item | Period | Monthly (S$20.98) | Annual (S$138.98) |
|---|---|---|---|
| Cancel method | Monthly | Cancel via Skillshare web Account Settings or via store if purchased in‑app | Cancel via Skillshare web Account Settings or via store if purchased in‑app |
| Refund eligibility | Monthly | Generally non‑refundable; possible 48‑hour refund if charged after a 7‑day trial and you contact Skillshare promptly | Generally non‑refundable; same exceptions apply for short trial charges |
| Access after cancel | Monthly | Access remains until end of paid month | Access remains until end of paid annual period |
| Who handles refunds | Monthly | Skillshare for web purchases; Apple/Google for in‑app purchases | Skillshare for web purchases; Apple/Google for in‑app purchases |
After cancelling
Follow‑up steps
- Keep confirmation of cancellation and the final access date.
- Check your next card/statement to confirm no further charges occur.
Helpful links
- Skillshare on the Apple App Store (SG)
- Postclic guide to cancelling Skillshare
- User reviews and experiences on Trustpilot
- Pricing overview and notes
Address
Mailing address
Skillshare, Inc., Attn: Platform Operations Department, 215 Park Avenue South, 11th Floor, New York, New York 10003.
When to use the address
Use the mailing address for formal notices or if you need to send written correspondence regarding legal or platform operation matters.
For most cancellations and refund requests, follow the online steps or contact support through the account interface.