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Cancellation service #1 in Nigeria
Cancel Skillshare: Easy Method
What is Skillshare
Overview
Skillshare is an online learning platform focused on creative and practical skills like design, illustration, photography, and business. It offers on-demand video classes and community features for learners and creators.
How people use it
Users join via a free trial or paid subscription to access premium classes, offline viewing, and transcripts. Teachers publish classes and earn revenue through Skillshare's creator programs and royalties.
How to cancel Skillshare
If you subscribed through the App Store (iOS)
- Open the App Store on your iPhone or iPad, tap your profile, then Subscriptions.
- Find Skillshare and tap Cancel Subscription. Skillshare cannot cancel App Store subscriptions for you.
- For refunds on App Store charges, request a refund through Apple's process; Skillshare cannot process in-app store refunds. Skillshare refund policy
If you subscribed through Google Play (Android)
- Open the Google Play Store, tap your profile, then Payments & subscriptions → Subscriptions.
- Select Skillshare and tap Cancel subscription. Skillshare cannot cancel Google Play subscriptions for you.
- For refunds on Google Play charges, use Google's refund system; Skillshare cannot process those refunds. Skillshare refund policy
If you subscribed via the Skillshare website (web)
- Sign in at Skillshare.com and go to Account → Membership & Payments.
- Click "Cancel membership" to stop future billings; you will keep access through the paid period. How to cancel (Skillshare)
- If you used PayPal or credit card on the web, manage or cancel from the account settings as above.
What happens when you cancel
Access after cancellation
When you cancel a paid Skillshare membership, future billing stops immediately. You retain access to premium content for the remainder of your current paid period.
Account and data
Your account and learning history remain associated with your profile unless you delete the account separately. Cancelling does not necessarily remove your personal data; review Skillshare's privacy settings for deletion steps.
Will I get a refund?
General refund policy
Skillshare's standard policy does not refund renewal charges. Refunds are limited and follow specific windows and conditions described by Skillshare.
Common exceptions and windows
- Free trial charge: If you signed up with a 7‑day free trial, you may request a refund if you contact Skillshare within 48 hours of the membership charge. Refund policies
- Longer trials: Memberships that begin after 14‑day (or longer) trial periods are not eligible for refunds under Skillshare’s stated rules.
- SEPA payments: For SEPA direct debit, you may request a refund within up to 8 weeks of the initial payment, subject to conditions.
- App store purchases: Refunds for App Store or Google Play purchases must be handled through those stores; Skillshare cannot process in-app store refunds.
Skillshare plans and pricing
Available plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Premium Membership | €3.22 | Monthly | Unlimited access to premium classes, including offline viewing, transcripts, etc. |
| Annual Premium Membership | €21.06 | Annual | Same as monthly plan, billed yearly. |
Pricing notes
Prices above are listed from the Apple App Store in Nigeria (latest listing as of late 2024) and shown in euros per the verified data.
Your consumer rights in Nigeria
Cooling-off and refunds
Nigerian consumer protection law does not provide an automatic 14‑day cooling‑off right like some EU/UK rules. Skillshare is not legally required in Nigeria to extend such a period unless it chooses to do so.
What this means for Skillshare users in Nigeria
- Refunds in Nigeria follow Skillshare's published windows (for example, 48 hours for a 7‑day trial charge) rather than a statutory 14‑day right.
- If you purchased via App Store or Google Play, you must use Apple or Google's refund systems; Skillshare cannot directly refund those purchases.
Customer experiences
Positive feedback
Many users praise Skillshare for its straightforward course layout, affordable access, and practical creative classes taught by professionals.
Reviewers often note that classes are easy to follow and the community support is helpful for motivation and feedback. Trustpilot examples
Negative feedback
Common complaints include unexpected charges after free trials or renewals and limited refund flexibility, which can feel like 'subscription traps' to some users.
Some teachers report inconsistent pay and occasional account issues; others say the number of courses makes discovery difficult. Sitejabber examples
Documentation checklist
What to collect before contacting support
- Your Skillshare account email and username.
- Payment proof: bank statement, PayPal receipt, or App Store/Google Play order receipt showing charge date and amount.
- Subscription source: note whether you subscribed via App Store, Google Play, or Skillshare web.
- Date and time of the charge and any relevant trial start/end dates.
Optional but helpful items
- Screenshots of billing entries, cancellation attempts, or error messages.
- Any previous support ticket numbers or email correspondence with Skillshare.
Common mistakes
Canceling in the wrong place
Many users who subscribed on iOS or Android try to cancel from Skillshare's website; this does not stop App Store or Google Play renewals.
Always check the original subscription source and cancel there to stop future charges.
Missing refund windows
Assuming you can get a refund after the trial charge window (48 hours for a 7‑day trial) is a frequent error.
Also, users often expect refunds for automatic renewals even when Skillshare's policy excludes renewal refunds - confirm timelines before contacting support.
Comparative recap
Quick comparison
| Subscription method | Where to cancel | Refund eligibility | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Apple App Store subscriptions (iPhone/iPad) | Request via Apple; Skillshare cannot refund App Store charges | Access usually remains until the end of the paid period |
| Google Play (Android) | Google Play subscriptions | Request via Google; Skillshare cannot refund Google Play charges | Access usually remains until the end of the paid period |
| Web (Credit card / PayPal) | Skillshare account → Membership & Payments → Cancel membership | Refunds limited; 48‑hour window after a 7‑day trial charge; no refunds for renewals | Access remains through current paid period after cancellation |
Takeaway
Where you subscribed determines cancellation and refund routes. Check Skillshare's help pages and the app store policies for the fastest resolution.
After cancelling
Immediate next steps
- Save receipts and take screenshots of your cancellation confirmation for records.
- Verify your next billing date to ensure charges stop; check bank or app store receipts after cancellation.
Helpful links and contacts
- How to cancel your Skillshare membership (Skillshare Help)
- Skillshare refund policies
- If you used Apple or Google, use their refund/contact processes through their Stores or support pages.
Address
Mailing address
Skillshare, Inc.
Attn: Platform Operations Department
Legal correspondence
215 Park Avenue South, 11th Floor
New York, NY 10003
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Written by Kemi Yakubu
Digital-law graduate · 6 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 6 years.