Cancellation Skillshare: Easy Method

What is Skillshare

Overview

Skillshare is an online learning platform offering thousands of video classes focused on creative and practical skills such as design, photography, writing and more.

Access is provided via a paid premium membership that unlocks unlimited access to premium classes while your subscription is active.

How people use it

Users typically subscribe for project‑based courses and to follow instructors and class series over time.

Subscriptions are available directly via Skillshare’s website or through mobile app stores (Apple App Store / Google Play).

How to cancel Skillshare

Cancel via Skillshare website (recommended)

• Sign in at Skillshare.com.
• Go to Account Settings → Membership & Payments.
• Select Cancel membership and follow on‑screen prompts.
• You will retain access through the end of your paid period.

Cancel via mobile app stores

• iOS: Skillshare cannot cancel App Store subscriptions for you. Cancel in your Apple ID subscriptions or contact Apple Support.
• Android: Skillshare cannot cancel Google Play subscriptions for you. Cancel via Google Play subscriptions or contact Google Support.
• If you subscribed in‑app, check your store receipt to confirm which store processed the payment.

What happens when you cancel

Access after cancellation

After you cancel a paid membership you will keep access to premium classes until the end of your current paid billing period.

No further membership renewal charges will occur after the cancellation takes effect.

Account and data

Your account and learning history remain in place after cancellation unless you manually delete the account.

If you resubscribe later your previous progress and preferences usually remain associated with your account.

Will I get a refund?

General refund policy

Refunds depend on how and when you purchased your membership and on Skillshare’s refund rules.

Membership renewals are generally non‑refundable.

Key exceptions and store rules

• If you signed up via a 7‑day free trial, you may request a refund if you contact Skillshare within 48 hours of your membership being charged.
• Payments made after 14‑day (or longer) free trials are not eligible for refunds.
• Refunds for subscriptions purchased through the iOS App Store or Google Play must be handled through Apple or Google; Skillshare cannot process those refunds.
• If paid via SEPA direct debit, refunds can be requested up to 8 weeks after the initial payment.
• Skillshare typically allows only one refund per customer.

Skillshare plans and pricing

Current Singapore pricing

The most prominent current App Store listings for Premium Membership in Singapore are shown below.

Other promotional or older in‑app price entries may exist.

Your consumer rights in Singapore

Statutory rights

Singapore does not mandate a general 14‑day cooling‑off period for digital subscription services purchased online.

Refunds therefore depend on Skillshare’s published policies rather than an automatic statutory cooling‑off right.

Subscription source matters

• If you subscribed through Apple or Google, those stores control cancellations and refunds for in‑app purchases.
• Direct web subscriptions are handled by Skillshare and follow Skillshare’s refund and support processes.

Customer experiences

Common positive feedback

• Users praise the structured, project‑based classes and instructor quality.
• Many longtime members value Skillshare as part of their routine for creative learning.

Common negative feedback

• Frequent complaints include unexpected charges after trials or renewals and difficulty locating the cancellation option.
• Some users report limited or denied refunds and slow or unresponsive customer support.

Documentation checklist

Before you contact support

• Subscription confirmation email or screenshot of account settings showing membership.
• Payment receipt or bank/credit card statement showing the charge date and amount.
• Evidence of free trial dates if applicable (trial start/end and charge date).
• For store purchases: the Apple or Google receipt from the store.

If you need to escalate

• Record of cancellation attempts (screenshots of Account Settings cancellation page).
• Conversation logs with support agents or ticket numbers.
• Clear statement of the refund requested and the reason, with dates.

Common mistakes

Example: cancelling in the wrong place

Many users try to cancel on the web when their subscription was bought through the App Store or Google Play.

If you bought through a store, cancelling on the Skillshare website will not stop future charges from that store.

Example: missing refund windows

Users sometimes expect refunds after renewals or after longer free trials; Skillshare’s refund rules limit refunds to short windows (e.g., 48 hours after charge for a 7‑day trial).

Assume renewals are non‑refundable unless you meet a specific exception and contact support promptly.

Comparative recap

At‑a‑glance comparison

The table below summarises key practical differences between the main plans and refund handling.

After cancelling

Follow‑up steps

• Keep confirmation of cancellation and the final access date.
• Check your next card/statement to confirm no further charges occur.

Helpful links

• Skillshare on the Apple App Store (SG)
• Postclic guide to cancelling Skillshare
• User reviews and experiences on Trustpilot
• Pricing overview and notes

Address

Mailing address

Skillshare, Inc., Attn: Platform Operations Department, 215 Park Avenue South, 11th Floor, New York, New York 10003.

When to use the address

Use the mailing address for formal notices or if you need to send written correspondence regarding legal or platform operation matters.

For most cancellations and refund requests, follow the online steps or contact support through the account interface.