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Cancel ALLIANZ
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Allianz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Allianz: Easy Method
What is Allianz
Overview
Allianz is a global insurance and financial services provider offering products such as travel, accident, home and health insurance.
In Singapore, Allianz distributes consumer insurance products and support through local offices and authorised channels.
Presence in Singapore
Allianz Insurance Singapore operates locally with customer-facing services for policy management, claims and cancellations.
Contact points and product terms may differ by distribution channel (direct website, aggregators, or app stores).
How to cancel Allianz
Platform-specific cancellation (App Store / Google Play)
- App Store (iOS): Subscriptions purchased via Apple must be cancelled in your iOS Settings > your name > Subscriptions. Uninstalling the app does not cancel the subscription.
- Google Play (Android): Manage subscriptions in the Play Store app > Subscriptions > select the subscription > Cancel. Uninstalling the app does not cancel the subscription.
- Refunds for app-store purchases follow Apple or Google Play refund policies, not Allianz-specific rules.
Web / Direct cancellation (Allianz Singapore products)
- Cooling-off cancellations: Notify Allianz in writing within 14 days of receiving your Certificate of Insurance for a full refund (conditions apply).
- Other cancellations: Contact Allianz customer service by email or hotline with policy details; some products allow pro-rata refunds when cancelled.
What happens when you cancel
Coverage and access
When you cancel a policy, coverage typically ends on the cancellation date specified by Allianz or as stated in the policy terms.
If the cancellation occurs during a trip, claims made before cancellation will be assessed per policy terms.
Renewal and data
Automatic renewals stop after cancellation; confirm with Allianz that the policy will not auto-renew.
Allianz retains policy and claim records as required by regulation; ask for confirmation if you need copies or deletion where applicable.
Will I get a refund?
Cooling-off (free-look) period
Yes - Allianz products sold in Singapore generally include a 14-day cooling-off period beginning when you receive your Certificate of Insurance.
Within this period you can cancel for a full refund provided the trip has not started and no claim has been made.
After the cooling-off period and exceptions
- Annual Multi-Trip policies: You may cancel within 180 days for a pro-rata refund calculated using short-period rates; after that, refunds may not be available.
- Accident Protect Plus and some personal accident products: Cancellation anytime with a pro-rata premium refund is typically allowed.
- Always check the specific product T&Cs or contact Allianz for exact refund calculations and applicable fees.
Allianz plans and pricing
Table notes
The table below lists sample prices from verified Singapore sources and comparison portals. Prices are examples and may vary by age, occupation, or cover options.
"From" prices indicate starting premiums as published on third-party comparison sites.
How to read prices
Monthly or annual labels are shown in the Period column using monthly (monthly) and annual (annual) where applicable.
One-time trip prices remain labelled as One-time (per trip) and are paid per policy period.
| Plan | Price | Period | Features |
|---|---|---|---|
| Allianz Cancer Protect - Silver Plan (Adult Male, Age 18) | S$0.23 per day ≈ S$6.90 per month | monthly | Lump-sum cancer benefit, income supplement |
| Allianz Home Protect - Silver Plan (Base Premium) | S$8.18 per month / S$98.10 per year | monthly / annual | Covers home contents; inclusive of GST |
| Allianz Accident Protect Plus - Silver Plan (Non-manual Occupation) | S$171.74 per year | annual | Accidental death, hospital cash, medical expenses |
| Allianz Accident Protect Plus - Gold Plan (Non-manual Occupation) | S$378.94 per year | annual | Higher accident coverage vs Silver |
| Allianz Accident Protect Plus - Platinum Plan (Non-manual Occupation) | S$709.02 per year | annual | Highest coverage tier |
| Allianz Accident Protect Plus - Child Plan | S$48.90 per year | annual | Child-specific accident plan |
| Allianz Travel Basic (via SingSaver) | From S$63.00 per policy | One-time (per trip) | Overseas medical, cancellation, baggage |
| Allianz Travel Single Trip Silver (via SingSaver) | From S$107.00 per policy | One-time (per trip) | Up to S$500,000 medical, trip cancellation, baggage |
| Allianz Travel Single Trip Platinum (via SingSaver) | From S$151.00 per policy | One-time (per trip) | Higher coverage limits vs Silver |
Your consumer rights in Singapore
Free-look / cooling-off rights
Singapore practice and regulation provide a 14-day free-look (cooling-off) period for insurance policies starting from receipt of the Certificate of Insurance.
Within this period you can cancel for a full refund if the trip or insured period has not begun and no claim has been made.
How to exercise rights and cancellation mechanism
- Cooling-off cancellations usually require written notice - email or a completed cancellation form - to Allianz within the 14-day window.
- After the free-look period, refunds depend on product terms (pro-rata for selected annual plans; no refund for some products).
- For platform purchases (App Store / Google Play), use Apple or Google Play processes to cancel subscriptions; refunds follow those platform rules.
Customer experiences
Positive feedback
Some customers report smooth claim handling and professional agents who helped settle issues quickly in certain cases.
Employee reviews suggest positive workplace factors such as supportive teams and reasonable work-life balance.
Negative feedback
Other reviews cite delays, communication problems, claim denials, and difficulty reaching support - common themes in public reviews.
Some users report technical or paperwork issues when cancelling, requiring phone follow-up to resolve.
See representative reviews on Trustpilot for a range of experiences: Trustpilot - Allianz.
Documentation checklist
For a cancellation request
- Policy number and full name of policyholder
- Certificate of Insurance (date of issue)
- Written cancellation request (email or form) stating reason and requested cancellation date
If a claim was made before cancelling
- Copies of claim submission and any settlement correspondence
- Medical certificates, receipts or police reports as applicable
- Bank details for any refund or settlement
Common mistakes
Assuming uninstall cancels the subscription
Many customers uninstall an app and assume the subscription stops. App Store and Google Play require cancellation through their subscription settings; uninstalling does not stop renewals.
Missing cooling-off deadlines or required documentation
Waiting too long to request cancellation or failing to provide a written request often voids a full refund under the free-look period.
Also, failing to check product-specific terms (e.g., annual multi-trip short-period rates) can lead to unexpected non-refundable amounts.
Comparative recap
Quick comparison
The table below summarises cancellation routes, likely refund outcomes and timing so you can choose the correct approach for your situation.
When to choose which route
Use the App Store / Google Play route for subscriptions bought via those platforms. Use Web / Direct for policies bought from Allianz or authorised distributors.
| Channel | Cancellation method | Refund possibility | Period |
|---|---|---|---|
| App Store (iOS) | Cancel via iOS Settings > Subscriptions; contact Apple Support for refunds | Refunds follow Apple policy; uninstalling does not cancel | Varies |
| Google Play (Android) | Cancel in Play Store > Subscriptions; request refunds via Google Play | Refunds follow Google Play rules; uninstalling does not cancel | Varies |
| Web / Direct (Allianz Singapore) | Contact Allianz by email/hotline with written notice; use forms where provided | 14-day full refund if eligible; pro-rata for some annual plans; product-dependent | Varies |
After cancelling
Follow-up steps
Obtain written confirmation of cancellation and any refund calculation from Allianz. Keep copies of all correspondence and transaction records.
If you disagree with a refund or claim decision, follow Allianz's internal dispute process, and retain documentation for escalation.
Useful links
- Allianz trip product summary and info (Singapore third-party overview): SC - Allianz Trip Protect (overview)
- Travel insurance product listings and sample prices (SingSaver): SingSaver - Allianz Travel
- Customer reviews and experiences: Trustpilot - Allianz
Address
Registered / corporate address
Allianz Insurance Singapore Pte. Ltd. registered office is listed at 12 Marina View, #14‑01 Asia Square Tower 2 in public records.
Customer-facing office
Customer-facing services, including policy management and cancellations, are often routed via 79 Robinson Road, CapitaSky, #09‑01, Singapore 068897.