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Cancel ASPIRATION
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Aspiration service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Aspiration: Easy Method
What is Aspiration
Overview
Aspiration is a subscription-enabled financial platform providing business accounts, multi-currency wallets, virtual and physical cards, and expense-management tools in Singapore.
Who operates it
The service in Singapore is offered by Aspire FT Pte. Ltd. and is delivered via mobile apps and direct web subscriptions.
How to cancel Aspiration
Cancel via iPhone (App Store)
- Open iPhone Settings.
- Tap your name → Subscriptions.
- Select Aspire (Aspiration) → Cancel Subscription.
Cancel via Android (Google Play)
- Open Google Play Store.
- Tap Profile → Payments & subscriptions → Subscriptions.
- Select Aspire (Aspiration) → Cancel.
Cancel direct / Web subscription
- Send a cancellation request by email to support@aspire.world with your subscription details and account ID.
- Include proof of purchase and the email address tied to the account to speed processing.
What happens when you cancel
Access after cancelling
If you cancel through App Store or Google Play, your subscription usually remains active until the end of the current billing period.
For direct web cancellations, access is usually maintained until the end of the paid period unless Aspire states otherwise.
Auto-renewal and billing
- Cancelling stops future automatic renewals but does not typically create an immediate refund.
- Confirm the cancellation receipt or app-store confirmation to avoid unexpected renewals.
Will I get a refund?
General refund policy
Aspire does not publish a public, standard refund policy for direct subscriptions; refunds appear discretionary for direct customers.
For in-app purchases, refunds must be requested through the store used to buy the subscription.
How refunds are handled
- App Store purchases: request a refund from Apple via your Apple account.
- Google Play purchases: request a refund from Google Play via your Google account.
- Card/merchant refunds can take time - merchant processing to return funds to Aspire may take 2 weeks to 1 month before you see the money.
Aspiration plans and pricing
Plans summary
Below are Aspire’s Singapore plans and the core features included in each, based on verified pricing data.
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Basic | S$0.00 | monthly | Core platform features: business account, multi-currency SGD/USD/GBP/EUR accounts, virtual/physical cards (one per user), expense management, local transfers free, FX fees from 0.23% etc. |
| Premium | S$15.00 | monthly | All Basic features plus: 5 free outbound international transfers/month, up to 300 virtual cards, 0% FX fees on first S$13,000 converted, metal card coming soon, 24/7 support, partner discounts, invites, lower Yield fee etc. |
Your consumer rights in Singapore
Statutory protections
Aspire’s public terms do not state an explicit 14-day cooling-off or automatic refund period for subscriptions.
Consumers in Singapore may have rights under local consumer-protection laws; these rights can affect refunds or dispute outcomes.
Practical guidance
- For in-app purchases, rely on Apple or Google Play refund mechanisms.
- For direct subscriptions, request refunds via Aspire support and keep documentation; refunds are discretionary.
- Expect bank/merchant processing timelines of 2 weeks to 1 month for card refunds.
Customer experiences
Positive feedback
- Quick onboarding and a straightforward setup process.
- Clean, intuitive app interface and strong expense-management tools.
- Virtual cards, multi-currency capabilities and responsive 24/7 live chat support in English reported by many users.
Negative feedback
- Occasional delays in SWIFT or cross-border transfers and refund processing.
- Some users report inconsistent customer support and confusing fees for non-SGD transactions.
- App glitches, card blocks while travelling, and unclear compliance or risk rejections appear in reviews.
Documentation checklist
What to include in your cancellation request
- Account email and full name used with Aspire.
- Subscription receipt or order ID from App Store / Google Play or Aspire invoice.
- Last four digits of any card used for payment and relevant transaction dates.
- Clear statement that you request cancellation and whether you also request a refund.
Helpful attachments
- Screenshots of subscription status in the app or store.
- Bank statement entries showing the charge (redact unrelated information).
- Any prior correspondence with Aspire support about the issue.
Common mistakes
Cancelling on the wrong platform
Users often cancel in-app but forget the subscription was purchased via Apple or Google Play, which requires store-side cancellation.
Always check the original payment source before sending a direct cancellation request.
Expecting an immediate refund or access loss
Assuming immediate refund or immediate loss of access is common. Typically access remains until the end of the billing period and refunds (if approved) follow bank timelines.
Not saving receipts or order IDs makes disputes slower - keep documentation before cancelling.
Comparative recap
Quick comparison
This table summarises the main differences between Aspire plans and cancellation/refund pathways.
Comparison table
| Feature | Basic | Premium | Cancellation / Refund Route |
|---|---|---|---|
| Monthly price | S$0.00 (monthly) | S$15.00 (monthly) | App Store/Google Play via store; direct via support@aspire.world |
| Core offerings | Business account, multi-currency, 1 card per user | All Basic + more virtual cards, free transfers, lower FX | Refunds for store purchases via Apple/Google; direct refunds discretionary |
| Refund timeline | Depends on store or bank (2 weeks - 1 month for card refunds) | Same as Basic | Expect merchant/bank processing; no public standard for direct refunds |
After cancelling
Next steps
Confirm you received a cancellation confirmation email or app-store cancellation notice.
Retain receipts and correspondence for at least 60 days in case a refund or dispute is needed.
Useful links
- Where is my card refund? (Aspire Help)
- Postclic: How to cancel Aspiration
- Aspire support: subscription and add-ons
Address
Registered office
Aspire FT Pte. Ltd. (registered office): 158 Cecil Street, #09‑01, Singapore 069545.
Support contact
- Email for cancellations/direct support: support@aspire.world
- For app-store purchases, use Apple or Google Play support channels as appropriate.