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I hereby notify you of my decision to terminate the contract relating to the Balance service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Balance: Easy Method
What is Balance
Overview
Balance is a meditation and sleep app that offers guided programs, personalised plans, and premium content through paid subscriptions. It is available on iOS, Android and the web.
How people use it
Users typically subscribe for ongoing access to guided meditations, multi-week courses and sleep content. The app offers monthly, annual and lifetime purchase options in various markets.
How to cancel Balance
Cancel on iOS (App Store)
- Open Settings on your iPhone or iPad.
- Tap your Apple ID at the top, then Subscriptions.
- Select Balance and choose Cancel Subscription at least 24 hours before renewal.
Cancel on Android (Google Play)
- Open the Google Play Store app and tap your profile icon.
- Go to Payments & Subscriptions → Subscriptions.
- Select Balance and tap Cancel subscription at least 24 hours before renewal.
Cancel on the Web (Stripe)
- Sign in to the Balance web app.
- Go to Profile → Settings → Account Status → Cancel subscription.
- Follow Manage Subscription → Cancel plan to confirm cancellation.
What happens when you cancel
Access after cancellation
After cancellation your paid subscription remains active until the end of the current billing period.
You will retain access to premium features for the remainder of that period; access is not cut immediately upon cancelling.
Data and account status
Your account data is preserved after cancellation and the service usually downgrades automatically to the free plan.
Uninstalling the app does NOT cancel your subscription; you must cancel via the App Store, Google Play, or the web subscription settings.
Will I get a refund?
General refund practice
Balance indicates refunds may be processed within 30 days of purchase in some cases; platform rules (Apple, Google) also apply and can affect outcomes.
For purchases made through app stores, refunds are typically handled by the store; for web/Stripe purchases Balance may submit a refund request on your behalf.
Exceptions and company policies
- Balance’s billing FAQ states a possible full refund if requested within 7 days for web/Stripe subscriptions; generally no refunds after 7 days for web purchases.
- Balance’s Terms of Service state purchases are final and non-refundable except at Balance’s discretion and subject to each subscription’s rules.
Balance plans and pricing
Pricing summary
The table below lists known Balance plans and Singapore prices as found in the App Store listing and other published materials.
Notes on prices
Prices listed are S$ amounts attributed to the Balance meditation app on the Apple App Store (Singapore).
| Plan | Price | Period | Features |
|---|---|---|---|
| Balance Premium (monthly, meditation app) | S$17.98 | monthly | Premium access to guided meditations |
| Balance Yearly (meditation app) | S$73.98 | annual | Yearly subscription to meditation program |
| Balance Premium Lifetime - 75% off (meditation app) | S$149.98 | Lifetime | Lifetime access, discounted |
| Balance Premium Lifetime - 65% off (meditation app) | S$199.98 | Lifetime | Lifetime access, less discount |
| Balance Premium (premium membership) (meditation app) | S$101.98 | One-time | Premium membership (unclear period) |
| Balance Premium Membership (meditation app) | S$103.98 | One-time | Premium membership (unclear period) |
Your consumer rights in Singapore
Statutory rights overview
Balance’s published materials do not explicitly reference a 14‑day statutory cooling‑off period under Singapore law.
Where statutory consumer protections apply, outcomes can depend on local laws and the platform used to purchase the subscription.
Practical advice for Singapore users
- Keep receipts and proof of purchase when requesting refunds or disputes.
- Rely on Balance’s stated refund windows (7 days for web per their FAQ or up to 30 days in some cases) and the platform’s refund processes.
- If unsure about statutory rights, consider seeking local consumer advice before purchase or when disputing a charge.
Customer experiences
Positive feedback
Many users praise personalized meditation plans, calming narration and an intuitive interface. Long free trials have led some to purchase lifetime access.
Reviewers often cite benefits for anxiety, workplace breathing breaks and consistent daily practice.
Common complaints
Android users report audio dropouts and crashes on certain devices; Bluetooth has been suggested as a potential trigger for some issues.
Other criticisms include inconsistent pricing/offers, content simplicity for experienced meditators, and some users finding AI‑generated voices off‑putting.
Documentation checklist
What to prepare before contacting support
- Order or receipt (email confirmation or app store receipt).
- Account email and subscription start date.
- Platform used to purchase (App Store, Google Play, or Web/Stripe).
- Screenshots showing the charge, subscription status, or offers in the app.
When requesting refunds or disputes
- State the reason (accidental purchase, technical issues, unclear billing).
- Indicate desired resolution (refund, cancellation confirmation, or credit).
- Attach relevant screenshots and time stamps for sessions or errors.
Common mistakes
Uninstalling the app
Many users assume deleting the app cancels the subscription. It does not - cancellation must be done via App Store, Google Play, or the web subscription controls.
Timing and renewal
Waiting until after renewal to cancel often results in being charged for the next period. Cancel at least 24 hours before renewal to avoid an extra charge.
Expecting automatic refunds
Assuming a refund will be automatic is risky. Refunds depend on platform rules and Balance’s policy; always request explicitly and provide documentation.
Comparative recap
Platform comparison
The table below summarises cancellation and refund patterns by platform to help you choose the correct route.
Quick guide
| Platform | Period | Typical refund window | Notes |
|---|---|---|---|
| iOS (App Store) | monthly / annual / Lifetime | Up to 30 days in some cases; Apple handles refunds for App Store purchases | Cancel via Apple Subscriptions; refunds usually requested through the store’s process. |
| Android (Google Play) | monthly / annual / Lifetime | Platform-dependent; Balance may submit refund requests on your behalf | Cancel via Google Play Subscriptions; retain receipts for disputes. |
| Web (Stripe) | annual / One-time / Lifetime | Full refund possible within 7 days per Balance FAQ; otherwise at Balance’s discretion | Cancel in-app under Account Status → Cancel subscription; contact Balance support for refunds. |
After cancelling
Confirm cancellation
- Check your subscription status in the platform you used to pay (App Store, Google Play, or web account).
- Save confirmation emails or screenshots showing cancellation and the end date of paid access.
Helpful links
- Balance subscription help
- Billing FAQ (refund and billing questions)
- Balance Terms of Service
- Balance on the Apple App Store (SG)
Address
Company contact address
2261 Market Street, STE 86627, San Francisco, CA 94114, USA
Notes on legal enquiries
Use the app’s help pages or the Terms of Service for instructions on submitting formal requests, copyright or privacy notices, and dispute resolutions.