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Cancel INVESTING.COM
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I hereby notify you of my decision to terminate the contract relating to the Investing.Com service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Investing.Com: Easy Method
What is Investing.Com
Overview
Investing.com is a global financial platform that provides real-time market data, news, charts, and portfolio tools for stocks, currencies, commodities, and indices.
Services
The site and apps offer free content plus paid Pro and Pro+ subscription tiers with additional tools and ad-free experiences.
How to cancel Investing.Com
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name → Subscriptions → find Investing.com.
- Tap "Cancel Subscription" at least 24 hours before the billing period ends.
- Note: Deleting the app or your Investing.com account does not cancel an App Store subscription.
Cancel via Google Play (Android)
- Open the Google Play Store app and tap your profile icon.
- Go to Payments & subscriptions → Subscriptions → select Investing.com.
- Tap "Cancel subscription" and follow the on-screen steps.
- Note: Deleting the app or your Investing.com account does not cancel Google Play subscriptions.
Cancel via Web (Investing.com site)
- Log in to your Investing.com account and open the Pro dashboard.
- In the Plan Summary, click "Cancel Subscription" if available and follow prompts.
- If the option is not visible, use the special cancellation link included in account emails or contact live chat with account details.
What happens when you cancel
Access after cancellation
When you cancel, you usually retain access to paid Pro features until the paid billing period ends.
Future renewals
Cancelling stops future automatic renewals. You will not be charged again after the current billing cycle expires.
Data and account
Canceling a subscription does not automatically delete your Investing.com account or user data; account deletion is a separate action.
Will I get a refund?
Standard refund policy
Investing.com states that charges for subscription services are non-refundable once service is accessed.
Free trial and exceptions
- If you have a free trial, cancel before the trial ends to avoid charges.
- Once the trial ends and the subscription becomes active, the no-refund policy applies.
- Refunds are generally denied even if you cancel shortly after purchase.
Investing.Com plans and pricing
Pricing table (Singapore App Store)
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Pro Monthly (Legacy) | S$22.00 | monthly | Legacy Pro features |
| Pro Yearly (Legacy) | S$269.00 | annual | Legacy Pro features |
| Pro Yearly | S$294.98 | annual | Current Pro features |
| Pro Monthly | S$24.90 | monthly | Current Pro features |
| Pro+ Yearly (Legacy) | S$669.98 | annual | Legacy Pro+ features |
| Pro+ Yearly | S$700.00 | annual | Current Pro+ features |
| Pro+ Monthly (Legacy) | S$55.98 | monthly | Legacy Pro+ features |
| Pro+ Monthly | S$58.90 | monthly | Current Pro+ features |
Notes on pricing
Prices above come from the Singapore App Store listing and reflect legacy and current plans as noted.
App Store prices typically include any applicable GST; taxes are not itemised separately here.
Your consumer rights in Singapore
Legal protections
Singapore consumers are protected by the Consumer Protection (Fair Trading) Act (CPFTA), which requires fair business practices for digital services.
Practical steps if charged incorrectly
- If you are charged unexpectedly or after cancellation, you may contact the Consumers Association of Singapore (CASE) to lodge a dispute.
- You can also contact your bank or card issuer to request a chargeback if you have evidence of cancellation or unauthorized renewal.
Customer experiences
Positive feedback
Users praise the platform for comprehensive market coverage, powerful charting tools, and useful portfolio features in both free and paid tiers.
Negative feedback
Recurring complaints include difficulty finding cancellation links and reports of continued renewal charges after cancellation.
Many users are also frustrated by the strict no-refund policy and occasional account or verification issues.
Documentation checklist
Essential items to collect
- Subscription confirmation email or receipt (date, order ID, amount).
- Screenshots of subscription settings showing active/renewal status.
- Proof of cancellation (confirmation screens or emails).
- Bank or card statements showing the charged transactions.
Optional helpful items
- Correspondence with Investing.com support or chat transcripts.
- App store subscription page screenshots (App Store or Google Play).
- Trial start and end dates if a free trial was involved.
Common mistakes
Relying on deleting the app
Many users assume deleting the Investing.com app cancels their subscription, but store subscriptions must be cancelled in App Store or Google Play settings.
Missing cancellation windows
Failing to cancel before the billing cycle or before free trial expiry commonly results in an unexpected charge.
Also keep evidence of cancellation; without it, disputes and chargebacks are harder to win.
Comparative recap
Plans at a glance
| Plan | Price (SGD) | Period | Key point |
|---|---|---|---|
| Pro Monthly | S$24.90 | monthly | Current Pro features, monthly billing |
| Pro Yearly | S$294.98 | annual | Current Pro features, annual billing |
| Pro+ Monthly | S$58.90 | monthly | Current Pro+ features, monthly billing |
| Pro+ Yearly | S$700.00 | annual | Current Pro+ features, annual billing |
Cancellation & refund summary
Cancellations must be completed in the platform used to subscribe (App Store, Google Play, or Investing.com web).
Refunds are generally not provided once service is accessed; free-trial cancellations must be made before expiry to avoid charges.
After cancelling
What to monitor
- Check your bank or card statement for any unexpected renewals over the next billing cycle.
- Keep cancellation confirmations and subscription screenshots for at least one billing cycle.
Where to get help
- Investing.com iOS app listing: Investing.com on the App Store (SG)
- User experience and reviews: Investing.com reviews on Trustpilot
- Community reviews and reports: Investing.com on Sitejabber
- Third-party cancellation guide: How to cancel Investing.com (Postclic)
If you cannot resolve an unexpected charge with Investing.com, consider contacting CASE or your bank to explore dispute or chargeback options.
Address
Corporate mailing address
P.O. Box 3463, 3076 Sir Francis Drake's Highway, Road Town, Tortola, British Virgin Islands.
Notes about location
Investing.com operates globally; a local Singapore office is not indicated in public listings. Use in-app support or the web dashboard for account-specific assistance.