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Cancellation service #1 in Singapore
Iq Option is an online trading platform that offers access to instruments such as forex, stocks, options and cryptocurrencies via web and mobile apps.
The platform provides charting, order execution and account management tools for retail traders.
Iq Option’s public materials describe trading-based services rather than time-based subscription plans.
Costs are mainly embedded in trading (spreads, swap fees), inactivity fees, and possible withdrawal fees rather than monthly or annual subscriptions.
No official IQ Option documentation was found that explains distinct cancellation procedures for subscriptions or services via the App Store, Google Play, or directly on the web.
Follow store-level cancellation steps for app purchases, and use IQ Option’s account or support channels for account actions.
Closing or cancelling access may prevent you from opening new trades and could freeze trading functionality immediately or after confirmation from support.
If you only uninstall the app, your account typically remains active unless you request formal account closure through IQ Option.
Account balances, pending withdrawals and verification status should be clarified before cancellation to avoid losing access to funds.
Recurring charges are typically controlled by the store (App Store / Google Play) if the purchase was made there; otherwise verify with IQ Option support.
There is no publicly disclosed universal refund policy or a stated "14‑day cancellation right" on IQ Option’s help pages or terms that were located.
This means refunds are not guaranteed and will depend on the platform’s internal policies and the channel of purchase.
IQ Option does not publicly list monthly or annual subscription prices for Singapore in the available sources.
The app is free to download; costs are typically trading-based (spreads, swap fees), and there may be inactivity and withdrawal fees.
Do not rely on third‑party summaries for exact fees. Check the platform directly for up‑to‑date information before trading.
If you need fee details, log in to your account or contact IQ Option support to request a current fee schedule.
There is no specific, public IQ Option reference to Singapore consumer rights in the available materials.
General Singapore consumer protections such as the Consumer Protection (Fair Trading) Act may apply depending on how the service is classified (digital content vs financial service).
Some reviews praise IQ Option for a user-friendly interface, fast trade execution and responsive live chat support in certain cases.
See positive review summaries here for context: FXLeaders review.
A significant portion of public reviews report issues such as failed deposits, withdrawal rejections, slow or unhelpful support and delays in accessing funds.
Trustpilot hosts many critical reviews describing withdrawal and support problems: IQ Option on Trustpilot.
Many users expect an automatic refund on account closure; however, IQ Option does not publish a universal refund policy, so refunds are not guaranteed.
Always confirm refund eligibility before closing an account to prevent disputes over balances or charges.
Another common mistake is requesting a refund via the app store when the charge was processed directly by IQ Option (or vice versa).
Verify the payment channel on your bank/transaction records and contact the correct provider accordingly.
The table below summarizes cancellation, refund and pricing characteristics for IQ Option versus app store channels.
Information reflects what is publicly available and may change; always confirm with the provider or store involved.
| Feature | IQ Option | App Store / Google Play | Period |
|---|---|---|---|
| Cancellation process | No IQ Option - specific public cancellation guide found; use account support or web controls. | Cancel subscriptions through Apple ID or Google Play subscriptions interfaces. | N/A |
| Refund policy | No universal refund or 14‑day cancellation right publicly disclosed. | Store refunds follow Apple/Google rules (short windows or case-by-case refunds). | N/A |
| Pricing model | Trading-based fees, inactivity and withdrawal fees; app free to download. | Stores don’t set trading fees; they manage app purchase billing where applicable. | N/A |
| Support & reviews | Mixed user reports: some praise UI/support; many report withdrawal/support problems. | Store pages show app listing and user ratings (varied feedback). | N/A |
12 Kallang Ave #03-07 Aperia Mall Singapore 339511
This address appears as a local presence but does not explicitly serve as a documented cancellation or complaints address in the public materials reviewed.
If you need to escalate a formal complaint, confirm the correct address or contact channel directly with IQ Option support before sending documents.
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Written by Joshua Khoo
Digital-law graduate · 8 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 8 years.