Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel PROSPERI
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Prosperi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Prosperi: Easy Method
What is Prosperi
Service overview
Prosperi (Prosperi Academy / Prosperi services) is a subscription-based platform offering financial education, insurance guidance and personalised insights via mobile app and web purchases.
The service is delivered through in-app purchases (App Store / Google Play) and website-based subscriptions with premium tiers and one-time in-app purchases.
How subscriptions work
Subscriptions can be billed monthly or purchased as one-time in-app items. Billing and refund rules depend on where you bought the subscription (app stores or the website).
Prosperi publishes help articles for pause, cancellation and refunds; platform policies (Apple/Google) also apply for app-store purchases.
How to cancel Prosperi
Cancel inside the mobile app (recommended for App Store / Google Play purchases)
- Open the Prosperi app on your device.
- Go to Profile → Settings → Subscription.
- Tap "unsubscribe" to cancel the subscription.
- Follow any on-screen confirmation prompts to complete cancellation.
For step details see Prosperi's help page about pausing/cancelling in-app subscriptions: Can I pause my subscription?
Cancel website-based subscriptions or request administrative help
- If you purchased via Prosperi’s website, email support@prosperi.io with your account details and cancellation request.
- Alternatively, submit a ticket through Prosperi’s Support Center specifying whether the purchase was one-time or recurring.
- Keep screenshots or receipts to speed verification.
Prosperi’s support/refund article explains website-based refund requests: How can I apply for a refund?
What happens when you cancel
Access after cancellation
Cancelling a subscription typically stops future renewal charges but may not immediately remove access for the remainder of a paid period.
Access details depend on purchase platform: app-store purchases follow Apple/Google rules; website purchases follow Prosperi’s account rules.
Data, account and renewals
Your account and progress are usually retained unless you request deletion; cancelling a paid plan does not necessarily delete your account data.
Auto-renewal is disabled on cancellation for the current billing cycle, but always verify the cancellation confirmation and future bank/card statements.
Will I get a refund?
Website-based subscriptions and refunds
Refunds for website purchases are handled on a case-by-case basis by Prosperi. You must email support@prosperi.io or submit a ticket to request a refund.
Provide order ID, email used and reason to speed assessment. Prosperi’s policy indicates refunds are discretionary: refund guidance.
App-store refunds (Google Play and Apple)
- Google Play refunds must be requested directly through Google Play's "Request a refund" process.
- Apple App Store refunds are handled by Apple via Apple Support → Purchases and Refunds → Request a refund; outcomes and timelines are determined by Apple.
Prosperi’s published help pages note that platform refund processes apply for app purchases.
Prosperi plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Prosperi Premium | S$14.98 | One-time IAP | Premium access (details as per app description) |
| Prosperi Monthly Plan | S$59.98 | monthly | Monthly plan (higher tier) |
| Prosperi Monthly Plan | S$39.98 | monthly | Monthly plan (mid tier) |
| Prosperi Monthly Plan | S$34.98 | monthly | Monthly plan (lower tier) |
| Prosperi Premium | S$179.98 | One-time IAP | Premium access (higher tier) |
| Personal AI Coach | S$29.98 | One-time IAP | Personal AI Coach access |
| Exclusive sign-up offer | S$29.98 | One-time IAP | Exclusive sign-up offer |
Notes on pricing
Prices above are taken from the Singapore App Store listings and reflect multiple tiers of a "Prosperi Monthly Plan".
Feature differences between tiers are not fully detailed in public listings; check in-app descriptions before purchasing.
Your consumer rights in Singapore
Statutory protections
Prosperi’s public help pages do not mention a 14-day statutory cooling-off period for Singapore consumers.
Singapore consumers may still have protections under the Consumer Protection (Fair Trading) Act (CPFTA) where unfair trade practices apply, but outcomes require case-specific assessment.
Platform-specific rules and escalation paths
- App Store and Google Play purchases are subject to Apple’s and Google’s refund and dispute procedures respectively.
- If terms were unclear or a subscription was mis-sold, CPFTA complaints or small-claims action may be options after trying Prosperi support.
Customer experiences
Positive feedback
Some users report useful, structured learning and improved confidence in investing after using Prosperi content.
A positive testimonial cited a user who gained a solid foundation in investing after using the service.
Common complaints reported
Publicly reported issues include navigation difficulties, delayed customer support responses, and disputes over post-cancellation charges.
Aggregated reports note some users experienced repeated charges after attempting cancellation and had to pursue refunds or bank chargebacks; see a summary of complaints and concerns: user report summary.
Documentation checklist
What to gather before contacting support
- Order or transaction ID from your receipt or App Store/Google Play purchase history.
- Email address used for the Prosperi account and screenshots of subscription settings.
- Bank or card statements showing the charge (if disputing a billed payment).
What to include in your support ticket or email
- Clear subject line: "Cancellation request" or "Refund request".
- Attach screenshots, dates of charges and short chronology of events.
- State the desired outcome (stop renewal, refund, account deletion) and any supporting reason.
Common mistakes
Assuming cancellation was processed
Many users assume tapping a button completed cancellation. Always check for a confirmation email or screen confirmation and verify no future renewals are scheduled.
Not checking the purchase platform
Cancelling inside the app does not affect website purchases and vice versa. Confirm whether you bought the subscription through the app store or via Prosperi’s website before following steps.
Also confirm which account/email was used - multiple accounts can cause confusion and repeated charges.
Comparative recap
Quick comparison of actions
| Aspect | Prosperi (what to expect) | Recommended action |
|---|---|---|
| In-app subscription | Managed via Profile → Settings → Subscription; Apple/Google policies apply | Cancel inside app and request refund via Apple/Google if needed |
| Website subscription | Cancellation and refunds handled by Prosperi support; discretionary | Email support@prosperi.io or submit a support ticket with proof |
| Refund likelihood | Platform-governed for app stores; discretionary for website purchases | File platform refund requests for app purchases; provide full documentation to Prosperi for web refunds |
After cancelling
Verify cancellation
Always check for a confirmation email or in-app confirmation screen after cancelling.
Monitor your bank or card statements for at least one billing cycle to ensure no further charges occur.
Where to get further help
- Prosperi in-app cancellation help: Can I pause my subscription?
- Refund and website support guidance: How can I apply for a refund?
- If you encounter account problems or disputed charges, include documentation and escalate via support@prosperi.io.
Address
Registered office
No. 1 Bukit Batok Crescent, #04‑16 WCEGA Plaza, Singapore 658064
Support contact
For website refund or cancellation requests email: support@prosperi.io