Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel RAIZ
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Raiz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Raiz: Easy Method
What is Raiz
Overview
Raiz is a fintech app that helps users invest spare change and regular sums into diversified portfolios managed automatically.
It operates on a subscription model and is primarily managed through mobile apps and web interfaces.
How it works
Users link a bank card or account, choose a portfolio, and enable features such as round-ups or recurring investments.
Fees are charged on a subscription basis and investments remain accessible for withdrawal subject to clearing rules.
How to cancel Raiz
General rule
Subscriptions can be cancelled at any time but cancellation takes effect at the end of the current billing period.
To avoid an immediate renewal, cancel at least 24 hours before the next billing date.
Step-by-step cancellations
- If you subscribed through Apple App Store: cancel via Apple’s subscription settings in your iPhone/iPad or Apple ID subscriptions.
- If you subscribed through Google Play: cancel via Google Play → Subscriptions on your Android device or Google account.
- If you subscribed via the Raiz website (web): contact Raiz support directly to request cancellation.
- After cancelling, confirm the subscription status in the app and retain evidence (screenshots or confirmation emails) until closure is complete.
What happens when you cancel
Access and billing
Cancellation stops auto-renewal but your subscription remains active until the end of the current billing period.
You retain access to paid features until that period ends; no pro-rata extensions are provided.
Account data and transactions
Pending transactions must clear before closure and you should withdraw any remaining balance prior to account deletion.
If you delete your account without withdrawing funds you may risk losing the balance, as recovery is not guaranteed.
Will I get a refund?
Standard policy
Raiz does not specify refunds for the current subscription period; cancelling prevents future charges but does not automatically refund the paid period.
No statutory 14-day cooling-off or automatic refund rights are specified in Raiz’s Terms of Service.
Possible exceptions and actions
- If you believe you were wrongly charged after cancellation, gather evidence (screenshots, bank statements) and contact Raiz support promptly.
- If purchased through Apple or Google, also check their refund processes as those platforms may offer separate remedies.
Raiz plans and pricing
Pricing summary (Australia data)
The table below lists Raiz pricing items available from verified information. These are Australian AUD figures.
For Singapore (SGD) pricing check the app store or Raiz support for the most current local rates.
| Plan | Price | Period | Features |
|---|---|---|---|
| Lite Plan (Australia) | A$2.50/month | monthly | balances under A$1,500; access to 3 standard portfolios and Raiz Rewards |
| Regular Plan (Australia) | A$5.50/month (below A$15k) + 0.275% p.a. over A$26k | monthly / annual | standard portfolios |
| Plus Plan (Australia) | A$6.50/month (below A$25k) + 0.275% p.a. over A$28k | monthly / annual | Plus features, unlimited trades |
| Sapphire / Property Portfolios (Australia) | A$5.50/month + 0.275% p.a. | monthly / annual | Sapphire or Property Fund portfolios |
| Standard (AUD) | A$3.50/month (under A$5,000); A$4.50/month (A$5k - A$10k); A$5.50/month (A$10k+) | monthly | flat monthly fee tiered by balance |
Your consumer rights in Singapore
General protections
Raiz’s Terms of Service do not create a statutory cooling-off period or guaranteed refunds for subscriptions.
Singapore consumer protection laws (general) may offer remedies for unfair practices, but outcomes depend on circumstances.
Practical steps to protect your rights
- Withdraw any investment balances before requesting account deletion to avoid potential loss of funds.
- Keep records of cancellations, communications, and transaction history in case you need to escalate a dispute.
Customer experiences
Positive feedback
Some users praise Raiz as a useful long-term savings or investment tool and appreciate the automated round-up feature.
Reviews note it can be helpful for disciplined, passive investing and for beginners building savings habits.
Negative feedback
Reported issues include being charged fees after closing or withdrawing, and difficulties cancelling or withdrawing funds.
Other complaints focus on perceived lack of fee transparency and slow or unresponsive customer support in some cases.
Documentation checklist
What to prepare before cancelling
- Subscription confirmation or receipt from App Store, Google Play, or Raiz web.
- Screenshots of subscription status and any cancellation confirmations.
- Bank statements or transaction IDs showing charges or withdrawals.
Evidence for disputes
- Record of communications with Raiz support (emails, in-app messages).
- Dates and screenshots proving cancellation timing relative to renewal dates.
Common mistakes
Delaying withdrawals
Users sometimes delete or close accounts without withdrawing balances first and later find funds hard to recover.
Always withdraw cleared funds before account deletion to avoid potential loss.
Not checking purchase channel
Another common error is attempting to cancel in the app when the subscription was purchased via Apple or Google; this must be cancelled via the respective platform.
Verify the platform used to subscribe and follow that platform’s cancellation flow.
Comparative recap
Quick comparison
The table below compares common cancellation paths and refund expectations by purchase channel. Use it to confirm your next steps.
| Purchase channel | How to cancel | Refund likelihood | Period |
|---|---|---|---|
| Apple App Store | Cancel via Apple ID → Subscriptions on your device | No automatic refund; check Apple refund policy | monthly |
| Google Play | Cancel via Google Play → Subscriptions | No automatic refund; check Google Play refund options | monthly |
| Raiz website (web) | Contact Raiz support directly to request cancellation | No specified refund for current period under Terms of Service | monthly / annual |
After cancelling
Checklists
- Confirm subscription status in the app and in Apple/Google if applicable.
- Withdraw cleared balances and allow pending transactions to settle before deleting accounts.
Helpful links
Consult Raiz’s Terms of Service for the definitive policy text: Raiz Terms of Service.
If you need further clarification about in-app features or support procedures, use the app’s help channel or the support option in the web interface.
Address
Singapore-specific address
No specific physical cancellation address for Raiz in Singapore was located in available sources.
Cancellation and account queries are managed digitally via the app, platform subscription settings, or Raiz support channels.
Recommended contact route
For cancellations: use Apple or Google subscription management when you purchased via those platforms.
If you purchased via web, contact Raiz support through the app or website support options and retain all confirmation records.