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Cancel REVOLUT
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Revolut service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Revolut: Easy Method
What is Revolut
Overview
Revolut is a digital financial platform offering personal and business accounts, payments, currency exchange and budgeting tools through a mobile app.
It operates on a freemium model with optional paid plans that add premium features and services.
Core functionality
The app provides multi-currency cards, money transfers, in-app analytics and various value-added services depending on the plan you choose.
Revolut Singapore operates as a regulated payments business serving local customers alongside its global services.
How to cancel Revolut
Cancel subscriptions billed by app stores
If your Revolut subscription was charged via Apple App Store or Google Play, you must cancel in that store’s account settings.
- Open your Apple or Google account subscriptions and cancel the Revolut subscription there.
- Deleting the Revolut app or contacting Revolut will not stop renewals billed through those platforms.
- For more on app-store cancellations see a third-party summary: Postclic - cancel Revolut.
Cancel in the Revolut app (personal and business)
Personal subscriptions not billed through app stores can usually be cancelled in the Revolut app via your account or subscription settings.
Business plans can be changed or cancelled in the app under Settings → Billing → Change plan, according to available documentation.
What happens when you cancel
Access to paid features
When you cancel a paid plan you typically retain paid benefits until the end of the current billing period unless the plan terms state otherwise.
Paid features usually stop at the end of that period; check any confirmation you receive for exact cut-off timings.
Account and data
Cancelling a paid plan does not automatically close your Revolut account or delete your data unless you request account closure separately.
Deleting the app does not equal closing the account; retain records or screenshots of cancellations for your records.
Will I get a refund?
Cooling-off (14-day) rule
- For monthly subscriptions cancelled within 14 days, a full refund of the subscription fee is generally available.
- The provider may deduct costs for physical items supplied as part of the plan (for example, card manufacturing or delivery fees).
- Some promotional or discounted offers also include a 14-day cooling-off right from the offer start.
After the cooling-off period and special cases
- After 14 days, refunds are typically not given for amounts already paid for the billing period.
- Early cancellation of a monthly plan may incur administration charges equivalent to a set number of monthly payments, per the plan rules.
- Business plan refund rules are not always stated publicly and may differ from personal plans.
Revolut plans and pricing
Where to check current prices
Plan names, features and prices change frequently. Always check the provider’s official pricing pages in the app or on their website for up-to-date details.
Do not rely on third-party summaries for exact fees; verify the current terms before making changes.
Promotions and discounts
Promotional rates or discounted-fee offers may have separate start dates, trial periods and cancellation rules that affect refunds.
Track the start date of any promotion so you can apply any applicable cooling-off rights correctly.
Your consumer rights in Singapore
Cooling-off and contract norms
General consumer practice in Singapore provides a 14-day cooling-off period for many mobile/digital subscriptions; providers often reflect this in their terms.
Confirm the exact cooling-off entitlement that applies to your specific Revolut plan at the time you subscribed.
Escalation and dispute resolution
If you cannot resolve a billing or access dispute through the provider’s complaints channels you may escalate the matter to formal dispute bodies available in Singapore.
Revolut Singapore operates under local regulation and must comply with applicable Payments Services Act and MAS obligations for major payment institutions.
Customer experiences
Positive feedback
Some users praise fast onboarding, intuitive app design and helpful budgeting tools, along with efficient chargeback handling in certain cases.
Independent reviews highlight these strengths as common positives among fintech users.
Negative feedback
Frequent complaints describe slow or automated customer support, difficulties escalating complex issues, and occasional account freezes or access delays.
Reports also cite long processing times for certain refunds or transfers in some cases; read multiple reviews before deciding.
Documentation checklist
What to gather before cancelling
- Account ID, registered email and phone number used with Revolut.
- Subscription confirmation or invoice showing start date and payment method.
- Proof of purchase or receipts for physical items (cards) supplied with the plan.
Evidence to keep after cancelling
- Cancellation confirmation screenshots or emails from the app or app store.
- Bank or card statements showing charges and any refunded amounts.
- Correspondence with support, including chat transcripts and case/reference numbers.
Common mistakes
Deleting the app instead of cancelling
Removing the Revolut app from your device does not cancel subscriptions billed through the Apple App Store or Google Play.
Always cancel in the store’s subscription settings if the charge originates there.
Not retaining proof of cancellation
Failing to keep a confirmation screenshot or email can make disputes harder to prove if a renewal charge appears after you thought you cancelled.
Also check whether physical items (like a card) create non-refundable costs that affect refunds.
Comparative recap
Quick comparison
| Action | Effect | Refund | Period |
|---|---|---|---|
| Subscription via Apple/Google | Must cancel in store account settings; deleting app does not stop renewals | 14-day cooling-off may apply for monthly; check store and provider rules | Monthly / rolling |
| In-app personal subscription | Cancel in-app to stop future renewals; benefits usually run to period end | Full refund possible within 14 days; deductions possible for supplied items | Monthly / rolling |
| Business plan (app Settings → Billing) | Change or downgrade via app; terms may differ from personal plans | Refund rules vary; not always publicly stated for business plans | Contract / billing cycle |
After cancelling
What to monitor
Watch your bank or card statements for any unexpected renewal charges and save any refund notifications.
If a charge appears after cancellation, use your saved cancellation proof when raising a dispute.
Helpful resources and where to read more
- General cancellation guidance (third‑party summary): Postclic - cancel Revolut
- Independent review coverage and feature overview: Fintech Observe - Revolut review
- Reports and industry commentary on support and access issues: Cybercriminal - issues report
- Context on Revolut’s Singapore operations and market position: Airwallex blog - Revolut Singapore
Address
Registered office (Singapore)
36 Robinson Road, #20-01, City House, Singapore 068877.
Notes
If you need to escalate a complaint, keep the documentation checklist above ready and use Revolut’s in-app complaint channels first.
If unresolved, consider formal dispute resolution options available in Singapore and retain all evidence for any escalation.