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I hereby notify you of my decision to terminate the contract relating to the Robinhood service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Robinhood: Easy Method
What is Robinhood
Overview
Robinhood is a U.S.-based brokerage and trading app that offers commission-free trading for stocks, ETFs, options and cryptocurrencies. It also offers a subscription tier called Robinhood Gold with additional features.
Services summary
Core services include retail trading, margin/instant deposits for Gold members, and optional managed strategies. The platform and pricing are primarily structured for U.S. customers.
How to cancel Robinhood
Cancel Robinhood Gold (subscription)
- Open the Robinhood app and go to: Account → Menu (☰) → Investing → Robinhood Gold → Cancel membership.
- Gold membership benefits generally remain until the end of the current billing cycle after cancellation.
- Robinhood Gold must be cancelled in-app; it cannot be cancelled through the App Store or Google Play.
- Official guidance: Robinhood Gold overview.
Deactivate or close a brokerage account
- Close or transfer any open positions and withdraw all available funds first.
- Then go to Settings → Deactivate Account (or Close account permanently) in the app or on the web.
- If you plan to move assets to another broker, initiate an outgoing ACATS transfer before closing.
- Step-by-step guidance is discussed in community guides: Postclic: how to cancel Robinhood.
What happens when you cancel
Access and billing
For Robinhood Gold, benefits normally remain active until the end of the current billing cycle after you cancel. You will not be charged future cycles if cancellation completes before renewal.
Account state and data
Closing or deactivating an account requires you to remove positions and withdraw funds; the account will be closed only after those steps are complete.
Account records and statements may remain accessible for a period; export any statements or tax documents you need before closing.
Will I get a refund?
Subscription refunds
- Subscription refunds (for Gold) may be possible if you cancel before the next billing cycle or trial end, but refunds are discretionary and not guaranteed.
- Gold cancellation refunds cannot be assumed - contact support and provide billing details if you believe you are owed a refund.
- See Robinhood Gold overview for membership rules: Robinhood Gold overview.
Trades and other refunds
- Executed trades (stocks, crypto, options) are final and are not refundable.
- Robinhood may review and refund or reverse payments in specific cases such as billing errors, duplicates, failed deposits/withdrawals or unauthorized transactions - these are handled by support on a case-by-case basis.
- Community-collected summaries note trade finality and limited refund scenarios: Notes on refunds and trade finality.
Robinhood plans and pricing
Table overview
The table below lists commonly referenced fees and subscription plans from U.S. offerings. All prices are shown in USD and reflect U.S. products.
Important note
Robinhood is not accepting Singapore residents as clients; pricing below pertains to U.S. customers only.
| Plan | Price | Period | Features |
|---|---|---|---|
| Robinhood Gold (monthly) | USD 5.00 | Monthly | Access to margin, market data, bigger instant deposits |
| Robinhood Gold (annual) | USD 50.00 | Annual | Same as monthly but annual billing |
| Robinhood Strategies (robo‑advisor) | 0.25% of AUM, capped at USD 250/year (for Gold subscribers) | Annual | Actively managed ETF/stock portfolios |
| Equity sell regulatory fee | USD 0.000166 per share | Per equity sell trade | FINRA trading activity fee (SEC fee currently USD 0) |
| Options sell regulatory fee | USD 0.00279 per contract + USD 0.04 ORF/OCC | Per options contract sell | FINRA + options regulatory/clearing fee |
| Options contract fee | USD 0.35 (Gold) / USD 0.50 (non‑Gold) | Per options contract trade | Robinhood's options fee |
| Futures contract fee | USD 0.50 (Gold) / USD 0.75 (non‑Gold) | Per futures contract trade | Robinhood's futures fee |
| Instant withdrawal fee | Up to 1.75% (min USD 1, cap USD 150) | Per transfer | Instant transfers via bank/debit card |
| Outgoing ACATS transfer fee | USD 75.00 | One‑time | Transfer account to other broker |
| Outgoing domestic wire fee | USD 0 or USD 25 (source‑dependent) | Per wire | Wire withdrawal to bank |
| Crypto trading spread | ~0.85% effective cost per trade | Per crypto trade | Included in execution price |
Your consumer rights in Singapore
Availability and jurisdiction
Robinhood currently does not accept residents in Singapore; its retail brokerage services are offered to U.S. customers only.
Because Robinhood is outside Singapore’s offering region, Singapore consumer protections under MAS do not apply to Robinhood services.
Practical implications and recommendation
- Singapore residents have limited or no local regulatory recourse against Robinhood for platform issues.
- Recommendation: use locally licensed and MAS‑regulated brokers for trading in Singapore to ensure clear legal protections and dispute channels.
- Reference on local availability: Robinhood Singapore FAQ.
Customer experiences
Negative reports and common complaints
- Public reviews frequently mention account freezes, withdrawal difficulties, delays and unresponsive or automated customer support.
- Trustpilot and review aggregators show a number of complaints about inaccessible funds and long resolution times: Trustpilot: Robinhood reviews.
Context and balanced view
Large fintech platforms can have both satisfied and dissatisfied customers; reported problems often relate to account security checks, compliance holds, or high traffic periods.
If you encounter issues, collect documentation and contact support promptly; consider escalation if funds are affected.
Documentation checklist
Before you cancel
- Export recent account statements, tax forms and transaction history you need.
- Close or transfer open positions; confirm settlement where required.
- Withdraw available cash to your linked bank account and keep withdrawal confirmations.
If you need a refund or support
- Save subscription receipts and billing statements (e.g., Gold charges).
- Record dates, amounts and screenshots of any problematic transactions or error messages.
- Keep communication records with support (timestamps, ticket numbers).
Common mistakes
Leaving positions or funds in the account
Many users attempt to close accounts without selling positions or withdrawing cash; this blocks completion of account deactivation.
Always transfer assets or sell and withdraw funds first to avoid delays.
Trying to cancel the wrong way or expecting trade refunds
Attempting to cancel Gold via App Store/Google Play will not work - Gold must be cancelled inside the Robinhood app.
Do not assume executed trades will be refunded; trades are final, and refunding trades is not standard practice.
Comparative recap
How Robinhood compares
Below is a short comparison between Robinhood (U.S.) and typical locally regulated Singapore brokers on key points relevant to cancellation and consumer protection.
Quick guidance
If you are in Singapore, the table highlights why using a MAS‑regulated broker is generally preferable for legal recourse and local support.
| Feature | Robinhood (U.S.) | Local Singapore brokers |
|---|---|---|
| Availability in Singapore | Not accepting Singapore residents. | Licensed brokers accept local residents and provide local onboarding. |
| Regulation & consumer protection | U.S. regulatory regime applies; no MAS protection for Singapore residents. | Regulated by MAS with defined consumer protections and dispute channels. |
| Account closure process | Close positions, withdraw funds, then deactivate via Settings. | Similar steps, but local firms may provide Singapore‑based support and guidance. |
| Refunds and error handling | Subscription refunds discretionary; executed trades are final. | Local brokers provide local complaint processes and may have clearer refund mechanisms under MAS rules. |
| Customer support experience | Public reviews show frequent complaints about delays and frozen funds. | Local brokers usually offer Singapore business hours support and local escalation routes. |
After cancelling
Steps to finalise
- Confirm cancellation emails or in‑app confirmations and retain screenshots.
- Monitor your bank account for completed withdrawals and any residual charges.
- If you still have issues, open a formal support ticket and keep the ticket number for escalation.
Helpful links
- Robinhood Gold information: Robinhood Gold overview
- Community guide on cancelling/closing accounts: Postclic: how to cancel Robinhood
- Note on Robinhood availability for Singapore residents: Robinhood Singapore FAQ
- Public user reviews and reports: Trustpilot: Robinhood reviews
Address
Registered address (listed)
1 Marina Boulevard, One Marina Boulevard, Singapore 18989.
Notes about the address
This address appears in public listings but does not imply Robinhood currently offers retail brokerage services to Singapore residents.
For account issues use the in‑app support channels or the official Robinhood help pages listed above.