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Cancel SPRIGGY
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I hereby notify you of my decision to terminate the contract relating to the Spriggy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Spriggy: Easy Method
What is Spriggy
Overview
Spriggy is a subscription service (originally Australian) that pairs a parent-managed app with a prepaid card for children to learn money skills.
The service includes parental controls, savings pockets, and a physical or virtual prepaid card for children to spend within limits.
Main features
Features typically include child accounts, parental controls, spending tracking and a prepaid card linked to the child’s pocket money.
Subscriptions and pricing are set in AUD; App Store or Google Play purchases may show local-currency prices at point of sale.
How to cancel Spriggy
Cancel via the app or store
- If you subscribed through Apple App Store: cancel the subscription in your Apple ID subscription settings (App Store → your profile → Subscriptions → Spriggy → Cancel).
- If you subscribed through Google Play: cancel in Google Play Subscriptions (Play Store → Menu → Subscriptions → Spriggy → Cancel).
Contact Spriggy support
- If you cannot cancel via the store or you subscribed directly, contact Spriggy support and follow their cancellation instructions. See Spriggy’s help article: How do I cancel my Spriggy Family membership?.
- When contacting support, include your account email, receipt or order ID and the platform you used to subscribe (Apple, Google or direct).
What happens when you cancel
Access after cancellation
When you cancel, your paid subscription typically remains active until the end of the current billing period.
After the period ends, premium features tied to the subscription will be removed from the account.
Data, cards and renewals
Automatic renewal will stop after cancellation; you will not be billed again unless you resubscribe.
Account data and linked child card functionality may continue in a limited form - keep copies of important records and check with support for specifics.
Will I get a refund?
Standard refund position
Spriggy’s subscription model generally does not offer pro‑rata refunds for time unused after cancellation.
Refund eligibility often depends on the platform used to purchase (App Store or Google Play) and the provider’s policy.
Exceptions and how to request
- If you purchased via Apple or Google, refund requests are handled through Apple/Google’s support and refund processes.
- If you believe you have a valid legal claim or unexpected charge, contact Spriggy support with receipts and consider contacting your card issuer for a chargeback if appropriate.
Spriggy plans and pricing
Pricing overview
Official Spriggy pricing is listed in AUD and billed annually. App stores may show local-currency equivalents at time of purchase.
Below table uses the verified pricing data available.
| Plan | Price | = period | Features |
|---|---|---|---|
| 1‑child plan | S$? (approx based on AUD 5/mo) | monthly (billed annual as AUD 60/year) | Up to 1 child, full app access, prepaid card |
| 2 - 6 children plan | S$? (approx based on AUD 6.50/mo) | monthly (billed annual as AUD 78/year) | Up to 6 children, all same features |
Your consumer rights in Singapore
Key statutory protections
Consumers in Singapore are protected against unfair trading practices under local law (for example the Consumer Protection (Fair Trading) Act).
Digital subscriptions may not always carry a statutory cooling‑off right, but misleading or deceptive conduct is actionable.
Practical steps if you have a dispute
- Document your correspondence, receipts and screenshots.
- Contact Spriggy support first; if unresolved, contact your card issuer for a chargeback or seek advice from local consumer bodies such as CASE.
Customer experiences
Positive feedback
Many users report that Spriggy helps children learn money skills and parents appreciate the parental controls and allowance features.
Positive reviews often cite ease of use and effective kid‑friendly budgeting tools.
Negative feedback
Some customers report frustration with subscription management, billing queries and support response times.
Trustpilot and other review sites show mixed ratings; expect a range of experiences and prepare documentation if you need support. See general review presence: Trustpilot - Spriggy reviews.
Documentation checklist
Before you contact support
- Account email and username used with Spriggy.
- Proof of purchase: App Store/Google Play receipt or confirmation email.
- Last 4 digits of the card used (if relevant) and transaction date.
Useful supporting items
- Screenshots of subscription entries in App Store or Google Play.
- Screenshots of billing or subscription pages inside the Spriggy app.
- Reference the help article when communicating: Spriggy cancellation help.
Common mistakes
Forgetting which platform was used
Many users try to cancel in the app but originally subscribed via Apple or Google. This leaves the subscription active and continuing to bill.
Always check your App Store or Google Play purchase history before contacting support.
Not keeping receipts or screenshots
Lack of proof of purchase delays support and refund requests. Capture receipts and subscription screens immediately after purchase.
Also avoid assuming an in‑app cancel toggles the App Store/Google Play subscription - those are often separate.
Comparative recap
Quick comparison
The table below compares the two verified Spriggy plans using the official data available.
Use this to confirm which plan you purchased before cancelling.
| Aspect | 1‑child plan | 2 - 6 children plan | = period |
|---|---|---|---|
| Price (verified) | S$? (approx based on AUD 5/mo) | S$? (approx based on AUD 6.50/mo) | monthly (billed annual) |
| Main features | Up to 1 child; full app access; prepaid card | Up to 6 children; same features | monthly (billed annual as AUD 60/78 per year) |
After cancelling
What to check immediately
- Confirm cancellation in the platform used (Apple/Google) and keep the cancellation confirmation.
- Monitor your bank or card statement to ensure no further renewals are charged.
Where to get help
- Spriggy cancellation help: How do I cancel my Spriggy Family membership?
- Official pricing information: How much does Spriggy Pocket Money cost?
Address
Registered Singapore address (note)
The Spriggy children’s financial service originates in Australia and no confirmed Singapore office address for that service was found in verified sources.
There is a previously registered company name (SPRIG SG PTE. LTD.) with the following address, but it may be a struck‑off or unrelated entity. Treat this with caution.
Address details
1 NORTH BRIDGE ROAD #19-09 HIGH STREET CENTRE SINGAPORE 179094
If you require a verified local contact, ask Spriggy support directly via their help article referenced above.