Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment

Sun Life

Cancel SUN LIFE

in 30 seconds only!

To cancel Sun Life,
please provide the information:
When do you want to cancel?
Singapore

Cancellation service #1 in Singapore

Customer avatars
Google4.9

Average rating from reviews

Termination letter drafted by a specialized lawyer
Sender
Cancel Sunlife Policy | Postclic
Sun Life
50 Raffles Place, #26‑04 Singapore Land Tower
048623 Singapore Singapore
possibilities.sg@sunlife.com
Cancellation of Sun Life contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Sun Life service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Sun Life
50 Raffles Place, #26‑04 Singapore Land Tower
048623 Singapore , Singapore
possibilities.sg@sunlife.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Sun Life. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.
What is Sun Life
How to cancel Sun Life
What happens when you cancel
Will I get a refund?
Sun Life plans and pricing
Your consumer rights in Singapore
Customer experiences
Documentation checklist
Common mistakes
Comparative recap
After cancelling
Address

Cancellation Sun Life: Easy Method

What is Sun Life

Overview

Sun Life is a global financial services company providing life insurance, health coverage, investment-linked plans and retirement solutions in Singapore.

The company operates through its Singapore website and client portals to sell and manage policies for individuals and families.

Products and channels

Products include traditional life insurance, protection plans, and investment-linked products (ILPs).

Policies are distributed via advisors, direct online channels and client service portals.

How to cancel Sun Life

Key points before you start

Cancellations are not clearly differentiated on Sun Life Singapore by App Store vs Google Play vs web subscriptions on the public site.

If you are within statutory cooling-off rights, follow those steps first to maximise refund entitlement.

Step-by-step cancellation

  • Identify the policy number and the date you received the policy document.
  • Provide written notice: email or signed letter stating you wish to cancel the policy. Keep a copy and timestamped proof.
  • Send the written notice to Sun Life Singapore customer service or submit via your advisor if you prefer. You may use company contact channels listed on the official site.
  • If you claim a refund under the free-look period, state this explicitly and request confirmation of receipt and refund timing.
  • Follow up if you do not receive an acknowledgement within a few business days; escalate to a manager or file a complaint if needed.

What happens when you cancel

Policy termination and access

Cancellation terminates cover from the date specified in the cancellation notice or according to the insurer’s procedure.

After termination, you no longer have policy benefits or access to covered services unless otherwise stated.

Administration and records

Sun Life will process the cancellation and provide a written confirmation and any refund due per policy terms and local law.

Keep copies of all correspondence; these are important if there is a dispute or delay in processing.

Will I get a refund?

Free-look (cooling-off) refunds

Singapore law provides a 14-day free-look or cooling-off period from the date you receive the policy document for most life insurance products.

If you cancel within this period you are generally entitled to a full refund of premiums paid, subject to deductions such as medical underwriting costs and market adjustments for ILPs.

After the free-look period

  • Refunds after the free-look period depend on your specific policy wording; some plans have no refund, others pro‑rate unearned premiums.
  • Investment-linked plans may have adjustments based on market value; surrender values may apply for some products.
  • Always check your policy contract or contact Sun Life for the exact refund entitlement.

Sun Life plans and pricing

Pricing availability

No exact public SGD pricing for Sun Life products in Singapore is published for all plans; premiums are typically personalised.

To obtain current pricing or a quotation, contact Sun Life Singapore or a licensed advisor via the official site.

Where to check

Visit Sun Life’s Singapore product pages for plan summaries and contact options: Sun Life Singapore - Life Insurance.

For online quote or purchase channels, see SunNet’s buy-online information: SunNet Buy Online.

Your consumer rights in Singapore

Free-look and statutory protections

Singapore mandates a 14-day free-look (cooling-off) period for most life policies from receipt of the policy document.

Some integrated shield or specific plans may allow different periods (for example, 21 days for certain plans); check MoneySense guidance.

How to exercise rights

  • Cancellations should be in writing (email or letter). Keep timestamped proof.
  • If you believe refunds or treatment are incorrect, you can escalate to the insurer, and if unresolved, seek guidance from regulators or consumer bodies.
  • Official consumer information is available at MoneySense: MoneySense - Insurance basics.

Customer experiences

Positive reports

Community reports acknowledge that customers have successfully cancelled within the 14-day free-look and obtained refunds.

These cases highlight the importance of submitting clear written notice and keeping proof of submission.

Negative reports

Anecdotal feedback notes difficulties cancelling after the free-look, delays in surrender processing, and occasional unresponsiveness from agents.

If you encounter delays, escalate within the company or refer to consumer protection guidance.

Documentation checklist

Essential documents

  • Policy number and full policy document (the received copy with issue date).
  • Proof of receipt date (email with attached policy, courier receipt, or timestamped physical delivery).
  • Signed cancellation letter or an email clearly stating cancellation intent.

Optional supporting items

  • Copies of medical reports if underwriting costs are in dispute.
  • Proof of premium payment (bank statement or receipt).
  • Correspondence history with your advisor or Sun Life customer service.

Common mistakes

Missing written notice

Relying on verbal instructions to an agent is risky. Always submit written cancellation and retain proof.

Without written notice it is harder to prove entitlement to a free-look refund if a dispute arises.

Waiting too long or misunderstanding timing

Attempting to cancel after the free-look without checking policy terms can lead to no refund or reduced amounts.

Confusing policy delivery date and application date may cause missed deadlines; always confirm the receipt date of policy documents.

Comparative recap

Quick comparison

The table below summarises cancellation differences and typical outcomes for Sun Life Singapore based on statutory rules and common practice.

Notes on the table

Information is a general recap and does not replace your policy contract. For exact terms, contact Sun Life or refer to your policy document.

Aspect Details Typical outcome (Sun Life Singapore)
Free-look / Cooling-off 14 days Full premium refund subject to medical/underwriting deductions; ILPs subject to market value adjustments.
Cancellation method N/A Written notice by email or signed letter; can be submitted directly (not necessarily via agent).
After free-look N/A Refund entitlement depends on policy wording - may be pro‑rated, nil, or surrender value for ILPs.
Common issues N/A Processing delays and advisor unresponsiveness reported anecdotally; keep records and follow up.

After cancelling

What to expect next

Expect written confirmation of cancellation and an explanation of any refund or charges within a stated processing time.

If you do not receive confirmation, follow up and keep records of all communication.

Helpful official links

Address

Registered mailing address

Primary registered address for correspondence: 50 Raffles Place, #26-04 Singapore Land Tower, Singapore 048623.

Alternative client-facing address

Common alternative for client services: One Raffles Quay, #10-03 North Tower (use official contact channels to confirm recipient department).

Similar cancellation services

Youtrip

Tata

New York Life

Outsurance

Finimize

Stockopedia

FAQ

To cancel your Sun Life policy, identify your policy number and the date you received the policy document. Then, provide written notice via email or signed letter stating your wish to cancel. Keep a copy and proof of sending, and send it to the contact details shown on your contract.

Yes, if you cancel within the 14-day free-look period, you are generally entitled to a full refund of premiums paid, subject to deductions like medical underwriting costs. Ensure you specify this in your cancellation notice.

After the free-look period, refunds depend on your specific policy wording. Some plans may not offer refunds, while others may provide pro-rated unearned premiums or surrender values for investment-linked plans.

To avoid processing delays, keep records of all correspondence regarding your cancellation. If you do not receive an acknowledgment within a few business days, follow up with Sun Life customer service or escalate the matter.

Yes, you can submit your cancellation request through your advisor if you prefer. However, ensure you also keep a copy of your written notice and proof of sending, regardless of the method used.