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Bikemap

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Bikemap Subscription | Postclic
Bikemap
Postgasse 8b
1010 Vienna Austria
support@bikemap.net
Cancellation of Bikemap contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Bikemap service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Bikemap
Postgasse 8b
1010 Vienna , Austria
support@bikemap.net
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Bikemap. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.
What is Bikemap
How to cancel Bikemap
What happens when you cancel
Will I get a refund?
Bikemap plans and pricing
Your consumer rights in Singapore
Customer experiences
Documentation checklist
Common mistakes
Comparative recap
After cancelling
Address

Cancellation Bikemap: Easy Method

What is Bikemap

Overview

Bikemap is a cycling app and web service for planning, navigating and sharing bike routes worldwide. It offers a large community route database, turn-by-turn navigation and offline maps.

Key uses

Riders use Bikemap to discover new routes, plan commutes, export tracks to devices, and access Premium features like advanced navigation and offline maps.

How to cancel Bikemap

Cancel via Bikemap website

  • Sign in to your account on the Bikemap website.
  • Go to Profile settings → Manage membership → Cancel subscription → Confirm cancellation.
  • Cancellation takes effect at the end of your current billing period; you keep access until then.

Cancel via mobile platforms

  • iOS (App Store): Cancel through your Apple device settings: Settings → [your name] → Subscriptions → Bikemap → Cancel subscription.
  • Android (Google Play): Cancel through the Play Store: Profile icon → Payments & subscriptions → Subscriptions → Bikemap → Cancel subscription. You can also manage at play.google.com under "My subscriptions".

What happens when you cancel

Access after cancellation

After cancelling, your subscription remains active until the end of the current billing period.

You retain Premium access for the remainder of that paid period; features stop at expiry.

Account and data

Cancelling a subscription does not automatically delete your Bikemap account or saved routes.

If you want data removed, contact Bikemap support or follow account deletion options on the site.

Will I get a refund?

Refunds when purchased on the Bikemap website

  • If you bought directly via the Bikemap website, you may request a refund within 14 days.
  • If a refund is approved, it typically takes 5 - 10 days to reach your bank.

Refunds for App Store and Google Play purchases

  • Apple App Store: Bikemap cannot issue refunds for App Store purchases; request a refund through Apple's process.
  • Google Play: Provide the order (GPA) number; refunds are processed to your Play account and usually appear in a few days.
  • EU consumers: A 14-day statutory right of cancellation applies; Bikemap obligations described in its terms apply.

Bikemap plans and pricing

Available in-app purchase options (Apple App Store Singapore listing)

Prices shown as listed

Plan Price Period Features
Bikemap Premium Monthly S$13.98 monthly All Premium features via iOS App Store
Bikemap Premium Quarterly S$11.48 3 All Premium features via iOS App Store
Bikemap Premium Annual (multiple variants) S$44.98 annual All Premium features via iOS App Store
Bikemap Premium Annual S$56.98 annual All Premium features via iOS App Store
Bikemap Premium Yearly (other variant) S$69.98 annual All Premium features via iOS App Store
Bikemap Premium Monthly (discounted variant) S$6.98 monthly All Premium features via iOS App Store
Bikemap Premium for A Month S$8.98 monthly All Premium features via iOS App Store
3 Months Bikemap Premium S$17.98 3 All Premium features via iOS App Store

Your consumer rights in Singapore

General guidance

Bikemap’s terms allow users to cancel at any time; subscriptions remain active until the billing cycle ends.

Platform purchases are governed by Apple’s and Google’s store policies; Bikemap cannot override those platform rules.

Practical steps for Singapore consumers

  • Keep receipts and transaction references for any refund or dispute.
  • If you bought via Apple/Google, start with their refund processes and retain order IDs (GPA numbers for Google).
  • Contact Bikemap via their official channels if you need help or to request account actions; refer to the terms for legal details: Bikemap Terms of Service.

Customer experiences

Positive highlights

  • Users praise the extensive route database and effective turn-by-turn navigation offered in Premium.
  • Many find Bikemap useful for planning commutes using Singapore’s Park Connector Network and for exporting routes to Garmin devices.
  • Users appreciate discovering lesser-known cycling routes through community submissions.

Common criticisms

  • Reports of navigation glitches, wrong directions, and problems recalculating or resuming routes.
  • Interface issues: accidental ride termination, sync problems between app and website, and occasional loss of saved data.
  • Routing safety concerns where users were led along unsafe or incorrect roads.

For user reviews and examples, see community and review pages: JustUseApp reviews and Garage Gym Reviews.

Documentation checklist

What to gather before you cancel

  • Account email and username used with Bikemap.
  • Order receipt or transaction ID (website purchase) or App Store/Google Play order number.
  • Payment method details used for the subscription (card or platform account).

What to keep for refunds or disputes

  • Confirmation of cancellation and date/time stamps.
  • Copies of any communication with Bikemap or platform support.
  • Screenshots of subscription status and billing history if available.

Common mistakes

Canceling in the wrong place

Example: Trying to cancel an App Store subscription inside the Bikemap app instead of through Apple settings.

Always cancel via the store that billed you: App Store or Google Play for in-app purchases, or the Bikemap website for direct purchases.

Missing order references

Example: Requesting a Google Play refund without the GPA order number delays processing.

Keep order numbers and receipts; for platform refunds you will often need them.

Comparative recap

Quick comparison of cancellation routes

Which method to use

Method How to cancel Refund handled by Notes
Website Profile settings → Manage membership → Cancel Bikemap Can request refund within 14 days; refund (if granted) takes 5 - 10 days.
iOS / App Store Apple device Settings → [your name] → Subscriptions → Bikemap → Cancel Apple (App Store) Bikemap cannot issue refunds for App Store purchases; use Apple’s refund process.
Android / Google Play Play Store → Profile → Payments & subscriptions → Subscriptions → Bikemap → Cancel Google Play Provide GPA order number for refunds; processed to Play account in a few days.

After cancelling

What to check right away

  • Confirm cancellation receipt or confirmation screen and save a copy.
  • Verify subscription status on your account and the billing platform.

Helpful links and next steps

Address

Company headquarters

Bikemap’s primary, legally current address is:

Postgasse 8b, 1010 Vienna, Austria

Where to find official legal info

For legal and contact details, consult Bikemap’s terms and imprint pages: Bikemap Terms of Service.

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FAQ

To cancel your Bikemap subscription via the website, sign in to your account, go to Profile settings, select Manage membership, click Cancel subscription, and confirm your cancellation. Remember to keep proof of your cancellation.

Yes, after canceling your Bikemap subscription, you will retain access to premium features until the end of your current billing period. Ensure you check your billing cycle for exact details.

If you purchased your subscription directly from the Bikemap website, you can request a refund within 14 days of cancellation. If approved, the refund typically takes 5-10 days to process. Keep a record of your request.

To cancel your Bikemap subscription on the App Store, go to your Apple device Settings, tap on your name, select Subscriptions, find Bikemap, and then cancel the subscription. For proof, consider sending a written cancellation request.

If you bought your Bikemap subscription through Google Play, you need to provide your GPA order number to request a refund. Refunds are processed to your Play account and usually appear in a few days. Always keep a copy of your cancellation request.