Cancellation Curves: Easy Method

What is Curves

Overview

Curves is a women-focused fitness program built around 30-minute circuit workouts that combine strength and cardio. It is offered both as in-club memberships at independently owned clubs and as online/on-demand services.

Who it is for

Curves targets women of varying fitness levels seeking short, structured sessions and a community environment. Local club offerings, terms and facilities can vary by location because clubs are independently owned.

How to cancel Curves

Online (MyCurves On Demand)

• Via Web: Log into your account → Profile → Account Information → Cancel Subscription.
• Via Mobile App: Open the app → More… → Account Information → Cancel Subscription.
• Cancellations typically take effect at the end of the current billing period and may take up to 48 hours to process.

In-club membership (local clubs)

• Visit your local Curves club in person to request cancellation and complete any required termination forms.
• Policies differ by club: contact the club directly to confirm minimum terms, required forms and processing steps.

What happens when you cancel

Access and billing

For online subscriptions, cancellation usually stops future renewals but access remains until the end of the paid billing period. Processing can take up to 48 hours.

Data and account

Your account remains tied to your profile; data handling and retention depend on the service terms and the club. Ask the club or service for details about deleting or exporting your personal data.

Will I get a refund?

Online subscriptions

Payments for MyCurves On Demand are non-refundable. There are no credits for partially used billing periods for online subscriptions.

Local club refunds and exceptions

• Refunds for local club memberships depend on club-specific contracts and local policies.
• Some clubs may offer proportional refunds in exceptional cases (for example documented permanent medical incapacity) less any administrative fee; this is at the club’s discretion and varies by location.
• There is no clear indication in Curves public materials of an automatic statutory 14-day cooling-off entitlement for Singapore memberships via Curves channels.

Curves plans and pricing

Official pricing sources

Membership pricing varies by club and by country. Always check the official Curves club or app pages for current plans and terms before signing up.

App and digital pricing

App subscription tiers and prices (if offered in your market) are listed on official app pages. Do not rely on third-party summaries for exact costs.

Your consumer rights in Singapore

Cooling-off and statutory rights

Curves’ public materials do not state a universal 14‑day cooling‑off right for Singapore purchases. Consumer rights depend on local law and the contract you signed with the club or provider.

Contract terms and evidence

• Membership and refund rights are governed by the contract terms and the club’s policies.
• Retain copies of your contract, proof of payment and all correspondence to support any dispute or refund request.

Customer experiences

Positive feedback

Many members praise Curves for convenient 30‑minute workouts, supportive staff and a welcoming studio environment. Short structured sessions are often highlighted as effective.

Common complaints

Negative reports often focus on billing disputes, difficulty obtaining refunds, unclear contract terms and mixed experiences with local club management and responsiveness.

Documentation checklist

What to bring when cancelling

• Membership contract or agreement copy.
• Photo ID (NRIC/FIN or passport) and membership card.
• Proof of payment (receipts, bank or card statements).

Supporting documents for exceptions

• Medical certificates or doctor’s note if seeking a medical-based termination or refund.
• Copies of written cancellation requests, emails and any club replies.

Common mistakes

Assuming verbal cancellation is enough

Members sometimes rely on phone calls or casual conversations; always submit the required written termination form and obtain an acknowledgement.

Overlooking minimum terms and fees

Not reading minimum term clauses can lead to unexpected continuing charges. Also check for administrative fees or conditions for refunds before signing up.

Comparative recap

Summary table

Key takeaways

Online subscriptions are tightly governed and generally non-refundable. In-club outcomes depend on local contracts and owner discretion.

After cancelling

What to check

• Obtain written confirmation of cancellation and any effective date.
• Monitor bank or card statements to confirm payments stop after the termination date.
• Keep records of all communications in case you need to dispute charges.

Helpful links

• Curvd app FAQ - app support and common questions.
• Curvd on the App Store - app listing and subscription details (Singapore store).

Address

Local clubs

Curves clubs in Singapore are independently owned and operated. To cancel or discuss membership terms visit your local club in person and complete their required termination paperwork.

Corporate or app enquiries

For app-related issues or general FAQs consult the official app FAQ or the app store listing linked above. For club contract matters, deal directly with the local club operator and retain written records.