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Cancellation service #1 in Singapore
CycleBar is a premium indoor cycling studio brand offering instructor-led spin classes and immersive ride experiences. It operates mainly as a subscription or drop-in class model through studio locations and a central membership system.
Services typically include scheduled in-studio classes, digital/on-demand content via the Xponential+ platform, and occasional merchandise sales. Availability and exact offerings vary by studio and region.
Subscriptions purchased through Apple must be cancelled inside Apple’s system.
Subscriptions bought through Google Play are managed in the Google Play app.
If you subscribed on the CycleBar or Xponential+ website you can cancel by signing into your account.
Local studios or franchise operators may have their own cancellation procedures and notice requirements.
Cancellation typically stops future renewals but does not remove access immediately.
Access usually continues until the end of the current billing period; no prorated refunds are provided for unused days.
Your account and ride history are generally retained unless you request deletion from CycleBar or Xponential+.
Keep screenshots or confirmation emails when you cancel to prove the effective date and any promised terms.
CycleBar’s terms state that cancelling during an initial or renewal period does not entitle members to refunds of any kind.
No prorated refunds are provided for unused time or classes when cancellation occurs mid-period.
Merchandise returned via CycleBar’s website (if applicable) may be eligible for return within 30 days, minus shipping and handling.
Individual studios may occasionally offer goodwill refunds (for example, no-show fees refunded), but this is at the studio’s discretion and not guaranteed.
Exact prices and plan details vary by studio and region. Do not rely on third-party estimates for local Singapore pricing.
For official, current pricing and plan options check CycleBar’s official site or the membership pages: CycleBar Terms and related pages.
At the time of writing there is no clear evidence of an operating CycleBar studio in Singapore with public pricing.
To obtain SGD pricing or local availability, contact CycleBar directly or check regional app listings and authorized studio pages.
Singapore’s consumer protection framework (for example, the Consumer Protection (Fair Trading) Act) aims to ensure fair contractual terms and transparent pricing.
These protections do not automatically grant a statutory right to cancel a fitness membership for a full refund in every case.
There is generally no statutory 14-day cooling-off period that applies automatically to fitness class memberships in Singapore unless the provider offers it voluntarily.
If you believe a contract term is unfair or misleading, seek advice from consumer protection authorities or legal counsel for case-specific guidance.
Some members report helpful studio staff and occasional flexibility, such as refunds for no-show fees when contacted promptly.
Individual experiences vary by studio and franchise operator.
Other members have reported issues including unexpected or high fees (no-show or pause fees), billing disputes, and slow or inconsistent refund handling.
When studios close or change operations, members may experience difficulty recovering unused ride credits or receiving timely refunds.
A common error is cancelling within CycleBar’s website when the subscription was made through Apple or Google Play. Apple/Google must be used for those purchases.
Failing to cancel in the correct system can lead to continued billing.
Assuming a refund will be issued or that access will end immediately often causes problems. CycleBar’s policy generally retains access until the period ends and does not provide refunds.
Also, not saving a cancellation confirmation can make disputes harder to resolve.
| Method | How to cancel | Refund | Period |
|---|---|---|---|
| App Store (iOS) | iOS Settings → Subscriptions → CycleBar/Xponential+ | No refund; access until period end | monthly / annual |
| Google Play (Android) | Google Play → Payments & subscriptions → Subscriptions → Cancel | No refund; access until period end | monthly / annual |
| Web (CycleBar / Xponential+) | Log in → Profile → Subscription → Cancel Plan | No prorated refund; ends at period end | monthly / annual |
| Local studio / franchise | Contact studio; may require form or notice | Varies by studio; refunds not guaranteed | monthly / annual |
Keep your cancellation confirmation, receipts, and screenshots. Monitor your bank or card statements for any unexpected charges after cancellation.
If you see continued billing, contact the payment platform (Apple/Google) or your card issuer as appropriate.
For official CycleBar terms and policies see: CycleBar Terms.
For a practical step-by-step cancellation summary see: postclic cancellation guide.
For additional pricing context and studio lists (non-Singapore focused) see: CycleBar pricing overview.
If you need to contact CycleBar operations, you can try the general contact email used by studios: [email protected] (availability and response vary by region).
There is no verified public listing of an active CycleBar studio in Singapore at the time of this guide.
If you are in Singapore and believe a local studio exists, request official studio contact details before purchasing or cancelling.
For corporate terms and general policy, refer to CycleBar’s official terms: CycleBar Terms.
For billing disputes, you may also contact your card issuer or payment platform (Apple/Google) in Singapore to request a charge investigation if cancellation evidence is available.
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Written by Brian Cheong
Postclic editor · 7 years experience
Editor at Postclic for 7 years, I turn complex registered electronic mail procedures into clear, actionable English.