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I hereby notify you of my decision to terminate the contract relating to the Dofasting service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dofasting: Easy Method
What is Dofasting
Overview
Dofasting is a subscription-based app that helps users plan and track intermittent fasting, with meal plans, recipes and workout suggestions.
Service model
The app is offered as a paid subscription through the developer and via app stores (Apple App Store and Google Play).
Access and billing depend on where you purchased the subscription (website, Apple, or Google Play).
How to cancel Dofasting
Cancel via Dofasting website
- Log into your account at dofasting.com/clients/login and cancel the subscription from your account settings.
- Note: deleting the app or deleting your account does not cancel an active subscription.
Cancel via App Store or Google Play
- iOS (App Store): Cancel through your Apple ID subscriptions in the App Store following Apple's instructions.
- Android (Google Play): Cancel through Google Play subscriptions following Google's instructions.
- You cannot cancel App Store or Google Play subscriptions from the DoFasting website.
What happens when you cancel
Access after cancellation
When you cancel, you typically keep access until the end of the paid billing period you already paid for.
Access does not usually end immediately upon cancellation unless stated otherwise in your purchase terms.
Renewal, data and account status
Automatic renewals stop after cancellation for that subscription stream (website, Apple, or Google Play).
Your app data or account may remain; deleting your account is a separate action and does not equal subscription cancellation.
Will I get a refund?
Refunds for website purchases
DoFasting's policy: refunds are only available if you contact support within 14 days of purchase and provide visual proof of a fault.
Outside that exception, their stated policy is no refund. Refunds return to the original payment method when approved.
Refunds for App Store and Google Play purchases
- App Store purchases: request a refund through Apple's refund process (Apple handles refunds for App Store subscriptions).
- Google Play purchases: request a refund through Google Play's refund process (Google handles refunds for Play subscriptions).
- Deleting the app or your DoFasting account does not automatically entitle you to a refund.
Dofasting plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| 1‑month plan | S$47.98 | monthly | Full app access - fasting tracker, meal plans, recipes, workouts |
| 3‑month plan | S$44.98 | Every 3 months | Full app access - fasting tracker, meal plans, recipes, workouts |
| 3‑month plan | S$49.98 | Every 3 months | Full app access - fasting tracker, meal plans, recipes, workouts |
| 3‑month plan | S$66.98 | Every 3 months | Full app access - fasting tracker, meal plans, recipes, workouts |
| 6‑month plan | S$62.98 | Every 6 months | Full app access - fasting tracker, meal plans, recipes, workouts |
| 6‑month plan | S$95.98 | Every 6 months | Full app access - fasting tracker, meal plans, recipes, workouts |
| Annual plan | S$94.98 | annual | Full app access - fasting tracker, meal plans, recipes, workouts |
Your consumer rights in Singapore
Cooling-off and statutory rights
DoFasting’s terms state a strict no-refund policy except for verified faults within 14 days; such clauses may be limited by Singapore consumer protection rules.
Sellers cannot always contract out of statutory consumer protections; cooling-off and other rights may apply depending on the purchase channel and circumstances.
Options if you have a dispute
- Contact DoFasting support first and provide clear evidence if you seek a refund within their stated window.
- If unresolved, consult local guidance such as the Consumers Association of Singapore to check enforceability of terms and next steps.
Customer experiences
Positive feedback
Many users praise the fasting tracker, motivational interface and support for weight-loss routines.
Positive reviews highlight the app's usability and helpful meal and workout content.
Negative feedback
Complaints include unexpected recurring charges, difficulties cancelling and slow or denied refund responses.
Some users reported billing after cancellation and poor responses from customer service when contesting charges.
Documentation checklist
What to gather before contacting support
- Order receipt or payment confirmation showing date and amount.
- Screenshots of your subscription status in the app or website account.
- Any emails or messages confirming cancellation attempts or responses from support.
What to gather for store refunds
- If purchased via Apple, keep your Apple receipt and Apple refund case number (if opened).
- If purchased via Google Play, keep the Google Play receipt and any refund request IDs.
Common mistakes
Assuming deleting the app cancels subscription
Many users delete the app but do not cancel the subscription in their Apple ID, Google Play account, or DoFasting account.
Result: recurring charges continue because the store subscription remains active.
Contacting the wrong channel for refunds
Requesting a refund from DoFasting for an App Store or Google Play purchase often delays resolution, because stores handle those refunds.
Always submit refund requests through the store that processed the payment for faster handling.
Comparative recap
Quick comparison
| Aspect | Website | App Store (iOS) | Google Play (Android) | Period |
|---|---|---|---|---|
| How to cancel | Log in at dofasting.com/clients/login and cancel | Cancel via Apple ID Subscriptions | Cancel via Google Play Subscriptions | N/A |
| Refund route | Contact DoFasting support within 14 days with proof | Request refund through Apple's refund process | Request refund through Google Play's refund process | N/A |
| Common issue | Billing may continue if cancellation not completed on store | Cannot cancel from DoFasting site; use Apple | Cannot cancel from DoFasting site; use Google | N/A |
After cancelling
Confirm cancellation
Check your account subscription status where you originally purchased (DoFasting website, Apple ID, or Google Play).
Keep confirmation screenshots or emails showing cancellation and the billing end date.
Helpful links
Address
Headquarters
DoFasting (Fasting Solutions, UAB) registered headquarters:
J. Basanavičiaus g. 26, Vilnius, Lithuania
Notes on contacting
There is no Singapore-specific office listed; use the support channels provided in your purchase confirmation or the app.
If you purchased through Apple or Google, consider contacting the store support for billing disputes first.