Cancellation Pilates Anytime: Easy Method

What is Pilates Anytime

Service overview

Pilates Anytime is an on-demand Pilates platform offering a large library of classes taught by many instructors for all levels. It provides streaming workouts, programs, and instructor-led sessions you can do at home.

How people use it in Singapore

Singapore users typically subscribe via the App Store (prices shown in SGD) or sign up directly on the website (pricing in USD). The service includes a 14-day free trial for new users who sign up via supported platforms.

How to cancel Pilates Anytime

Cancel via the Pilates Anytime website (direct sign‑up)

• Log in to your Pilates Anytime account.
• Go to My Account > Subscription & Payment.
• Click on Cancel Subscription and follow the on‑screen instructions.

Cancel via platform billing (Apple, Google Play, Roku)

• App Store (Apple): Manage and cancel via your Apple ID subscription settings; Pilates Anytime directs you to follow Apple’s process.
• Google Play (Android): Manage and cancel via your Google Play subscriptions; Pilates Anytime directs you to Google Play support for cancellation.
• Roku: Cancel via your Roku subscription settings; Pilates Anytime cannot access Roku billing and instructs you to use Roku’s own process.

What happens when you cancel

Access after cancellation

When you cancel a paid subscription, you typically retain access until the end of your current billing period. Access does not continue beyond the paid term unless you resubscribe.

Renewal and account data

Automatic renewals stop after cancellation for the next billing period. Your account and profile data usually remain available if you log back in, but saved preferences or history policies follow Pilates Anytime’s terms.

Will I get a refund?

Standard refund policy

Pilates Anytime is a non‑refundable subscription service. No refunds are provided for unused time or partial‑term cancellations under the provider’s stated policy.

Exceptions and platform refunds

• If you billed via Apple, Google Play, or Roku you must contact that platform directly for any refund requests.
• Free trial: a 14‑day free trial is offered and you will not be charged if you cancel before it ends.
• Discretionary refunds: Pilates Anytime may, at its sole discretion, offer refunds, discounts, or other consideration in individual cases.

Pilates Anytime plans and pricing

Primary plans seen in Singapore (App Store)

The App Store lists monthly and annual subscription prices for Singapore users. Website pricing is shown in USD on the Pilates Anytime site.

Important note about billing

Purchases made through the App Store are billed by Apple and appear on your Apple ID statement. Website signups are billed by Pilates Anytime in USD by their stated terms.

Your consumer rights in Singapore

Relevant law and general position

Singapore consumers are protected by the Consumer Protection (Fair Trading) Act (CPFTA), which guards against misleading and unconscionable terms.

Pilates Anytime’s terms disclose non‑refundable digital subscription terms and automatic renewals; such clear disclosures are generally permissible under CPFTA if they are not misleading.

Practical steps and escalation

• For platform billing (Apple, Google Play, Roku) you must request refunds through the platform’s support channels.
• If you have a billing dispute that the platform or provider will not resolve, you can escalate to CASE (Consumers Association of Singapore) for guidance.

Customer experiences

Positive feedback

Many users praise the size and quality of the library and instructor variety. The App Store rating (Singapore) is positive, and reviews often cite content depth and weekly new classes.

Common criticisms

Recent feedback mentions a redesigned app that some users find harder to navigate, complaints about difficulty casting to TV, and concerns about subscription cost and limited free content.

Documentation checklist

What to gather before contacting support

• Account email and username used for Pilates Anytime.
• Billing platform (App Store / Google Play / Roku / Website) and proof of purchase (receipt or transaction ID).
• Dates: trial start, billing date, and any cancellation attempts (screenshots are helpful).

Supporting evidence for disputes

• Screenshots of subscription settings showing active/renewal status.
• Copies of emails or in‑app messages with billing or cancellation confirmations.

Common mistakes

Attempting to cancel in the wrong place

Users often try to cancel on the website when the subscription is billed through Apple/Google/Roku. If you bought via a platform, you must cancel through that platform’s subscription settings.

Missing the renewal cutoff

Another common error is waiting until after the renewal date to cancel. Because Pilates Anytime and platforms generally do not provide prorated refunds, cancel before the next billing date to avoid an extra charge.

Comparative recap

Quick comparison by platform

The table below summarises cancellation and refund routes for each billing path so you can choose the correct process.

How to read this table

Use the “How to cancel” column as your first action. If you need a refund, check the Refunds column and contact the listed party.

After cancelling

Check your confirmation

After you cancel, keep any cancellation confirmation emails or screenshots showing the subscription is set to not renew.

Helpful official links

• Pilates Anytime - Terms
• Pilates Anytime on the App Store (SG)

Address

Provider mailing address

Timeshift Media, Inc. / Pilates Anytime

531 Main Street #303, El Segundo, CA 90245, United States

Need further help

If you still have trouble cancelling, review your billing platform’s help pages first (Apple/Google/Roku), then contact Pilates Anytime support via the contact channels listed on their site.