Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel DRIBBLEUP
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Dribbleup service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dribbleup: Easy Method
What is Dribbleup
Overview
DribbleUp provides smart sports equipment (for example, smart soccer/basketballs and training gear) paired with an interactive mobile app offering live and on-demand training.
How it works
The equipment tracks performance while the app delivers coaching, drills, and progress tracking through memberships and app access.
How to cancel Dribbleup
Cancel a web (direct) subscription
- Sign in at account.dribbleup.com and cancel from your subscription settings.
- Or email hello@dribbleup.com and request cancellation; include your account email and order details.
- Cancel at least 24 hours before the end of the current paid period to avoid auto-renewal.
Cancel subscriptions purchased through app stores
- If you subscribed via Apple App Store, cancel through Apple ID subscriptions in iOS Settings; DribbleUp cannot cancel for you.
- If you subscribed via Google Play, cancel in the Google Play Store under "Subscriptions"; DribbleUp cannot cancel these for you.
- For details on platform-managed subscriptions see the DribbleUp terms: DribbleUp Terms.
What happens when you cancel
Access after cancellation
If you cancel a direct (web) subscription you retain access until the end of your paid period.
App-store cancellations follow the store's access rules; you typically retain access until the store-managed period ends.
Auto-renewal and data
Cancelling prevents future auto-renewal if done before the 24-hour cutoff for web subscriptions.
Your account data, history, and settings may remain stored per DribbleUp's terms and privacy policy.
Will I get a refund?
30-Day Money-Back Guarantee
DribbleUp offers a 30-Day Money-Back Guarantee for first-time purchasers of Smart Equipment who cancel within 30 days of delivery and return the equipment in good condition.
Eligible customers may receive a refund of both the equipment cost and the initial membership charge if the return is accepted.
Exceptions and platform purchases
- Some terms also reference a 14-day return requirement for membership refunds in certain circumstances; check the specific terms that applied to your purchase.
- Subscription charges are generally non-refundable outside the Money-Back window unless required by law.
- DribbleUp cannot issue refunds for in-app purchases bought through Apple or Google; refund requests for those must go through the respective app stores.
Dribbleup plans and pricing
Pricing summary
Below are approximate Singapore Dollar (SGD) monthly equivalents based on reported USD prices. Exact SGD prices may vary by App Store region.
Notes on accuracy
To confirm precise SGD pricing, view the DribbleUp listing in the Singapore App Store or Google Play.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Membership | approx. S$23.00 | monthly | Unlimited access to live & on-demand training classes (via membership) |
| Monthly Membership (alt. older/promo rate) | approx. S$13.50 | monthly | Same access as above, based on older US$9.99/month reference |
Your consumer rights in Singapore
Statutory protections
Under Singapore law (Consumer Protection (Fair Trading) Act), consumers may have rights to remedies if goods are defective or misrepresented.
A seller's stated "no refunds" policy cannot override statutory rights under Singapore law.
Practical steps and resources
- If you believe goods are defective or misdescribed, contact DribbleUp and keep evidence (photos, order records).
- Consider contacting the Consumers Association of Singapore (CASE) for guidance if a dispute cannot be resolved directly.
Customer experiences
Positive feedback
Many customers praise DribbleUp's responsive and helpful customer service and note engaging training content for children.
Parents often report improved skills and enjoyment from children using the platform.
Negative feedback
Common complaints include unexpected recurring charges or difficulty finding and cancelling subscriptions, and occasional delivery problems.
Technical issues are reported by some users (equipment registration, app tracking, or usability for younger children).
Documentation checklist
What to collect before contacting support
- Order number and date of purchase or delivery.
- Account email used with DribbleUp and app-store receipt if applicable.
- Photos of equipment condition if seeking a refund/return under the Money-Back Guarantee.
Supporting documents for app-store purchases
- Apple or Google Play purchase receipt screenshot (for refunds handled by the store).
- Any email correspondence with DribbleUp support.
Common mistakes
Missing cancellation windows
Many users miss the 24-hour cutoff for web subscriptions and are charged for the next period as a result.
Example: assuming cancellation on the renewal day rather than at least one day prior can trigger an extra billing cycle.
Using the wrong cancellation route
Attempting to contact DribbleUp to cancel an Apple/Google-managed subscription will not work; those must be cancelled through the store.
Example: requesting a refund for an in-app purchase from DribbleUp instead of through Apple/Google can delay resolution.
Comparative recap
Direct (web) vs App Store
This table summarizes key differences between direct purchases and app-store subscriptions.
Quick reference
| Item | Period | Direct (web) | Apple / Google Play |
|---|---|---|---|
| How to cancel | monthly | Account dashboard or email hello@dribbleup.com | Cancel via Apple ID settings or Google Play Subscriptions |
| Refund availability | monthly | 30-Day Money-Back Guarantee for first-time Smart Equipment buyers (return required) | Refunds handled by the app store; DribbleUp cannot directly refund in-app purchases |
| Access after cancel | monthly | Access until end of paid period | Access governed by the app store's subscription period rules |
After cancelling
Follow-up steps
- Keep confirmation of cancellation and any correspondence until the period ends and any refunds are processed.
- If returning equipment under the Money-Back Guarantee, follow DribbleUp's return instructions and retain tracking information.
Helpful links
- DribbleUp Terms (cancellation & refund)
- Customer reviews (UK Trustpilot)
- Customer reviews (IE Trustpilot)
Address
Corporate headquarters
DribbleUp, Inc.
130 New Hyde Park Road, Unit DU, Franklin Square, NY 11010, United States
Notes
There is no Singapore office listed in public materials; use the contact channels above for support and returns.