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Cancellation service #1 in Singapore
BodyFast is a subscription-based app that offers intermittent fasting plans, a fasting timer, and personalised weekly coaching features to support users' health goals.
The app provides guided fasting schedules and meal suggestions through a mobile interface and requires a paid subscription for premium Coach features.
BodyFast is available on iOS and Android and also offers purchases via its website. Exact purchase flows and features can vary by platform.
When you cancel, your paid subscription remains active until the end of the current billing period and you keep access to premium Coach features until that date.
Cancellations stop future renewals only; they do not automatically trigger refunds for past charges unless a refund is approved separately.
Deleting your BodyFast account does NOT cancel a paid subscription - cancellations must be completed with the payment provider or store.
Account deletion may remove your personal data inside the app but does not affect billing unless the subscription is cancelled through the provider.
For purchases made on BodyFast’s website, you can request a refund by emailing the company. Provide the payment email, the email registered in the app, and your app user ID for assessment.
For Google Play purchases, use Google Play’s refund process first. If that is not successful, you may contact BodyFast with your Google Play account details for assistance.
For App Store purchases, request refunds through Apple's problem reports / refund process; BodyFast cannot directly initiate App Store refunds.
BodyFast publishes current plans and pricing on its official channels. Always check the official BodyFast website or your device’s app store for up-to-date pricing before subscribing.
Prices and available plans may differ between the website, Google Play, and Apple App Store due to regional pricing and store policies.
Singapore consumers do not automatically have a universal 14-day cooling-off right for digital subscriptions; rights depend on the purchase terms and the platform used.
If you need further assistance with a dispute, consider contacting local consumer protection resources in Singapore for guidance on next steps and dispute resolution.
Some users praise the fasting timer and personalised weekly plans as simple and helpful. There are reports of successful refunds in individual cases.
Many reviews on public platforms highlight problems with billing, such as continued charges after attempted cancellation and difficulty obtaining refunds.
See user review pages for more details: Trustpilot reviews, JustUseApp reviews, and an independent summary at Home‑Cooks.
Many users try to delete their BodyFast account while the subscription is still active in Google Play or Apple; deleting the account does not stop store billing.
Failing to keep receipts, confirmation emails, or screenshots makes refunds and disputes harder to resolve with the app, the stores, or payment providers.
Subscribers sometimes assume cancellation automatically triggers a refund - refunds are assessed case-by-case and often require contacting the correct platform or BodyFast support.
| Feature | Website | Google Play (Android) | Apple App Store (iOS) |
|---|---|---|---|
| How to cancel | Manage subscription in app → redirected to payment provider to cancel. | Cancel via Google Play subscriptions (Google Play account required). | Cancel via Apple subscription management (Apple ID required). |
| Who can cancel for you | Subscription cancellation is done via the payment provider; BodyFast support can advise but may not cancel store subscriptions. | Only Google Play can terminate Play subscriptions; BodyFast cannot cancel it for you. | Only Apple can terminate App Store subscriptions; BodyFast cannot cancel it for you. |
| Refund route | Request to BodyFast (email) - company will assess refund requests. | Use Google Play refund process first; contact BodyFast if unresolved. | Request refund via Apple’s problem reports page; BodyFast cannot initiate Apple refunds. |
| Trial handling | One‑week website trial converts to monthly if not cancelled within 7 days. | Trial handling follows Google Play’s rules for trials and conversions. | Trial handling follows Apple App Store rules for trials and conversions. |
After you cancel, save any confirmation screens or emails from the payment provider or store confirming the cancellation.
To check other users' experiences and reports before or after cancelling, consult public review pages such as:
For the iOS app details and store listing, see the Singapore App Store page: BodyFast on the App Store (SG).
BodyFast GmbH, Planegger Straße 23b, 82166 Gräfelfing, Germany.
For website purchase refunds and account questions you can contact BodyFast at [email protected]. Include your payment email, registered app email, and app user ID when requesting assessments.
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Written by Min Hui Ng
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.