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Cancel F45 TRAINING
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I hereby notify you of my decision to terminate the contract relating to the F45 Training service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation F45 Training: Easy Method
What is F45 Training
Overview
F45 Training is a global fitness franchise offering 45-minute, high-intensity group workouts that combine functional training, cardio and resistance exercises.
Studios operate as local franchises across Singapore, and membership, booking and cancellation rules can vary by studio.
How studios operate
Each F45 studio manages its own memberships, payments and refunds, while some global policies are published by F45 corporate or support channels.
For studio-specific rules - such as late-cancellation fees or local contact details - you must check or contact the studio where you enrolled.
How to cancel F45 Training
Cancelling a class booking
- Use the F45 Training app or the studio website to cancel classes before the cutoff time.
- For F45 Bukit Batok Central, cancel at least 2 hours before class start to avoid fees. See the studio policy: F45 Bukit Batok Central - late/no-show policy.
Cancelling a membership
- Membership cancellations must be handled through your local studio; do not rely on verbal notice to a coach.
- F45 support advises contacting the studio directly to manage cancellations: F45 Support - contact your studio.
- Global policy requires written notice and a formal cancellation form or email; a 30-day notice is commonly required: Cancellation form (example).
What happens when you cancel
Access and billing
After a valid cancellation, future recurring payments should stop following the studio’s notice period.
If you cancel mid-billing cycle you may still be charged for the notice period (commonly 30 days) depending on your signed agreement.
Account and data
Your booking access will end per the studio’s cancellation effective date; past booking history is usually retained by the studio or app.
For final confirmation, request written acknowledgement of cancellation and final billing from the studio.
Will I get a refund?
General refund policy
F45 corporate cannot process refunds on behalf of independent franchise studios; refunds or unused fees must be handled directly with your local studio.
If a local studio closes, memberships may be automatically cancelled, but refunds depend on the franchisee and must be resolved locally: F45 Support - studio closures.
Exceptions and past issues
- Trial packs and challenge packs are often non-refundable or only postponable under global terms: Terms (example).
- There have been cases in Singapore where members experienced difficulty obtaining refunds; some refunds were issued only after public pressure: CNA report on refund disputes.
F45 Training plans and pricing
Pricing table (selected Singapore studios)
| Plan | Price | Period | Features |
|---|---|---|---|
| 2‑Week Unlimited Trial (Sunset Way) | S$45.00 | 2 weeks | Unlimited classes for 2 weeks, introductory trial |
| 10‑Class Package (Tanjong Rhu - promotion) | S$35.00 | 10 classes | 10 classes to be used within 14 days, new customer offer |
| Membership Pricing (Jurong West) | S$134.00 | monthly (6‑month commitment) | Per‑month rate under 6‑month membership |
| Membership Pricing (Jurong West) | S$120.00 | monthly (annual commitment) | Per‑month rate under annual membership |
| Unlimited Monthly (Tanjong Pagar) | S$300.00 | monthly (6‑month commitment) | Unlimited classes, 6‑month commitment, discounted from $356 |
| Unlimited Monthly (Tanjong Pagar) | S$356.00 | monthly (month‑to‑month autopay) | Unlimited classes, month‑to‑month autopay at full rate |
| Drop‑in Single Class (Tanjong Pagar) | S$40.00 | Per class | Pay‑as‑you‑go rate for single class |
Your consumer rights in Singapore
Making a complaint
Members in Singapore who face refusal of refunds or improper cancellation can lodge complaints with consumer protection agencies such as CASE.
If disputes remain unresolved, consider escalation to the Small Claims Tribunal or seeking legal advice for contractual breaches.
What to check in your contract
- Look for written cancellation notice requirements and any commitment periods in your signed agreement.
- Check for clauses on refunds, studio closure, and assignment of rights - these determine whether you are eligible for reimbursement.
Customer experiences
Positive experiences
- Many Singapore studios receive praise for motivating coaches, effective workouts and clean facilities (e.g. Boat Quay, Novena).
- Members often cite supportive communities and varied programming as reasons they stay.
Negative experiences
- Complaints include poor communication, difficulties securing timely refunds, and billing disputes when studio management changes.
- Common operational issues reported by members include waitlists, limited class times and occasional reductions in service quality.
Documentation checklist
What to collect before cancelling
- Signed membership agreement and any promotional terms you received on sign‑up.
- Receipts for payments, trial pack confirmations and evidence of unused classes.
Proof to keep after cancelling
- Written confirmation of cancellation (email or studio letter) and the date the cancellation takes effect.
- Screenshots of app cancellations or no‑show/late cancellation charges if disputing fees.
Common mistakes
Relying on verbal notice
Telling a coach or staff member in person does not meet written notice requirements stated in global or local policies.
Always follow up with the studio in writing and keep a copy of your cancellation request.
Missing cancellation cutoffs
Not cancelling within the studio’s stated window (for example, 2 hours for some classes) can trigger late cancellation or no‑show fees.
Verify the specific cutoff for your studio in the app or studio policy to avoid unexpected charges.
Comparative recap
Quick comparison table
| Item | Requirement / Notice | Period | Who to contact |
|---|---|---|---|
| Class cancellation (example studio) | Cancel via app/website before cutoff to avoid fees | 2 hours | Local studio or app |
| Membership cancellation | Written notice required; verbal notice insufficient | 30 days (commonly) | Local studio; use cancellation form/email |
| Refunds for closures | Handled by studio; HQ cannot process franchise refunds | N/A | Local studio; escalate to consumer agencies if unresolved |
After cancelling
Next steps
Request and keep written confirmation that your membership and any recurring payments have been cancelled.
If charges continue after cancellation, contact the studio first and then your bank or card provider if needed.
Helpful links
- F45 Bukit Batok Central - late/no-show policy
- F45 Support - contact your studio (support guidance)
- Example cancellation form / written notice
- Terms and conditions (trial/pack refund guidance)
- News: local refund disputes and resolutions
Address
Corporate vs studio
There is no single publicly listed F45 corporate cancellation address for Singapore; cancellations are managed by individual studio franchises.
Contact the studio where you signed up for mailing or email details to submit written cancellation.
If you cannot find the studio contact
Use the F45 support page to request guidance on contacting your local studio: F45 Support.
If you still cannot resolve a billing or refund dispute, collect your documentation and consider lodging a complaint with local consumer protection agencies or pursuing the Small Claims Tribunal.