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I hereby notify you of my decision to terminate the contract relating to the Fitxr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fitxr: Easy Method
What is Fitxr
Overview
FitXR is a subscription-based virtual reality fitness app offering boxing, dance, HIIT and other immersive workout classes led by instructors.
The service runs on VR headsets and mobile app stores and is managed either through platform storefronts or directly via FitXR's website.
How it's delivered
Classes and content are delivered digitally through the FitXR app and associated storefront accounts (Apple, Google Play, Meta Quest, Pico, etc.).
Subscriptions purchased on different platforms are managed by the platform or by FitXR depending on where you bought the subscription.
How to cancel Fitxr
If you subscribed via an app store or VR storefront
- Open the store where you bought the subscription (Apple App Store, Google Play, Meta Quest Store, Pico or another headset provider).
- Use that store's subscription management (for example, Manage Subscriptions in Google Play or Subscriptions in your Apple ID) to cancel.
- FitXR cannot cancel app-store subscriptions for you - cancel through the store account that was charged.
If you subscribed directly on the FitXR website (Paddle)
- Sign in to your FitXR account on the FitXR website and go to subscription settings to cancel.
- Alternatively, email FitXR support at support@fitxr.com asking to cancel; include your account details and purchase information.
- Ensure you cancel at least 72 hours before the end of your billing period to avoid auto-renewal when purchasing directly via FitXR. Official terms
What happens when you cancel
Access after cancellation
After cancellation you typically retain access until the end of the paid billing period.
Access does not usually end immediately upon cancelling, but continues for the time you've already paid for.
Renewal and account data
Auto-renewal will stop after a successful cancellation for the relevant store or merchant of record.
Your account and settings may remain; check your FitXR account for any data or profile details you wish to remove.
Will I get a refund?
FitXR's stated policy
FitXR's terms indicate there is generally no right to a refund once digital content is delivered or a subscription has begun.
Free trials must be cancelled before they expire to avoid being charged at the end of the trial period. See EULA
Exceptions and third-party refunds
- Refunds for purchases made via app stores (Google Play, Apple, Meta Quest, etc.) are governed by each platform's refund policy; FitXR does not control these refunds.
- Some third-party sources mention a 14-day money-back guarantee for new subscribers, but that claim is not confirmed in FitXR's official terms and should be treated cautiously.
Fitxr plans and pricing
Where to check pricing
Official pricing information should be checked on FitXR's website or the store where you intend to subscribe.
FitXR publishes pricing and trial details on its site; always confirm the price and billing currency before subscribing. FitXR pricing blog
Regional pricing note
No confirmed Singapore Dollar (SGD) pricing is publicly available from FitXR for 2025 - 2026 in the verified sources.
Official pricing is commonly shown in USD; region-specific SGD pricing may appear in local storefronts such as the Meta Quest Store.
Your consumer rights in Singapore
Statutory protections
FitXR's no-refund policy is subject to mandatory consumer protections in Singapore.
If the service is faulty, misrepresented, or materially different from what was promised, you may have remedies under the Consumer Protection (Fair Trading) Act.
How this may apply
If you believe the service failed to meet what was advertised or is defective, keep evidence and consider contacting the vendor and, if unresolved, pursuing local consumer dispute channels.
Platform-specific purchases (app stores) may have different relief routes; check the store's support and refund mechanisms.
Customer experiences
What users like
Many users praise FitXR for engaging, effective workouts, quality instructors, class variety, and value compared with traditional gyms.
Positive feedback often highlights workout design and immersion in VR classes.
Common complaints
Some users have reported frustration after transitions from BoxVR to FitXR, including loss of previously purchased content and features moved behind subscriptions.
Technical issues reported include inconsistent tracking, reconnection and calendar problems on VR devices, and limited customization options.
Documentation checklist
Essential items to gather
- Proof of purchase or receipt (order ID, transaction date).
- Store account used (Apple ID, Google account, Meta account) or FitXR account email.
- Device and app version details (headset model, app version, screenshots).
Helpful additional items
- Screenshots showing subscription status or billing statements.
- Any correspondence with FitXR or the platform support (emails, chat transcripts).
- Notes of the date/time you attempted to cancel and the method used.
Common mistakes
Cancelling in the wrong place
A frequent error is attempting to cancel via FitXR when the subscription was purchased through an app store - only the store that billed you can cancel that subscription.
Timing and trial issues
Missing the 72-hour window (for direct purchases) or failing to cancel a free trial before it expires often results in an unexpected charge.
Assuming refunds will be granted automatically is another common mistake; always check the store's refund policy and keep evidence.
Comparative recap
Quick comparison
| Item | = period | How to cancel | Refunds | Access after cancel |
|---|---|---|---|---|
| Apple / Google / Meta Quest / Pico (app stores) | Varies (store billing cycle) | Cancel via the platform's subscription management (App Store, Google Play, Quest store) | Subject to the platform's refund policy | Usually until end of paid period |
| FitXR website (Paddle) | Varies (merchant billing cycle) | Cancel in your FitXR account subscription settings or email support@fitxr.com | Generally no refund after content delivery; exceptions may apply under law | Usually until end of paid period |
After cancelling
What to check next
Confirm cancellation by checking the store or merchant confirmation email and your subscription status in the relevant account.
Keep cancellation confirmations and any transaction records for future reference.
Useful links and further reading
FitXR terms and details: FitXR EULA
FitXR pricing and trial information: FitXR pricing blog
Address
Registered office
International House, 45-55 Commercial Street, London, E1 6BD, United Kingdom.
Notes
FitXR is headquartered in the UK; there is no verified Singapore office listed in the provided sources.
For account-specific help, contact FitXR support via the email on your FitXR account or the support channels listed on their site. Official terms