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Cancel GYMDESK
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Gymdesk service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Gymdesk: Easy Method
What is Gymdesk
Overview
Gymdesk is a subscription-based gym and studio management software that handles member management, scheduling, billing and basic marketing tools.
It is designed for a range of facility sizes and is billed monthly; Gymdesk provides a web dashboard for admins to manage accounts and payments.
Core capabilities
Key capabilities include member profiles, invoicing, staff accounts and a responsive gym website included in plans.
The service targets gyms from very small (micro) to large operations with tiered pricing based on member counts.
How to cancel Gymdesk
Cancel via dashboard or account settings
- Sign in to your Gymdesk account on the web dashboard.
- Go to account settings or billing/subscription area and follow the cancellation option.
- If you cannot find the option, proceed to contact Gymdesk support (details below).
Cancel by contacting Gymdesk
- Inform Gymdesk directly that you wish to cancel your account - there are no fixed-term contracts listed.
- If you prefer guidance, consult the cancellation walkthrough at: How to cancel Gymdesk (guide).
- Keep a record of your cancellation request (screenshots or confirmation emails) for your records.
What happens when you cancel
Access after cancellation
After cancelling, members typically retain access until the end of the current billing period unless otherwise specified by Gymdesk.
This is the common behaviour reported by independent guides; confirm your specific access end date when you cancel.
Account and data handling
Cancellation stops future renewals, but Gymdesk’s Terms should be checked for data retention and deletion policies.
Export any customer or financial data you need before initiating cancellation to avoid losing access later.
Will I get a refund?
Main refund policy
Gymdesk’s Terms of Service state that payment obligations are generally non-cancelable and non-refundable unless explicitly noted.
This means standard refunds are not guaranteed; always check the invoice and Terms for any variation.
Exceptions and 30-day allowance
- Gymdesk documents an exception: they may refund your most recent payment if you request a refund within 30 days of that payment date.
- Partial refunds can be issued directly from the invoice screen for payments processed through the dashboard.
- Because the Terms include both a general non-refundable clause and a specific 30-day refund allowance, request any refund promptly and keep written confirmation.
Reference: Gymdesk Terms of Service.
Gymdesk plans and pricing
Pricing overview
Official prices are listed in USD on Gymdesk. The table below uses approximate SGD conversions supplied in the verified data.
SGD values are approximate conversions (USD 1 ≈ SGD 1.35) and not official SGD listings.
| Plan | Price (approx SGD / month) | Period | Features |
|---|---|---|---|
| Micro Gym (up to 50 members) | ≈ SGD 101.25/month | Monthly | All features included; unlimited staff accounts; responsive gym website |
| Small Gym (51 - 100 members) | ≈ SGD 135.00/month | Monthly | All features included; unlimited staff accounts; responsive gym website |
| Medium Gym (101 - 200 members) | ≈ SGD 202.50/month | Monthly | All features included; unlimited staff accounts; responsive gym website |
| Large Gym (201 - 400 members) | ≈ SGD 270.00/month | Monthly | All features included; unlimited staff accounts; responsive gym website |
Your consumer rights in Singapore
Statutory cooling-off and local law
Gymdesk’s published policy does not refer to a statutory 14-day consumer cooling-off right.
The company documents a voluntary 30-day refund allowance for the most recent payment, which differs from typical 14‑day consumer rules for goods.
What to do in Singapore
- Check Singapore consumer protection rules (CCCS) if you believe statutory rights apply to your purchase.
- Retain receipts, invoices and written communication when disputing charges or requesting refunds.
- Consult local authorities or legal advice for firm guidance on statutory entitlements.
Customer experiences
Positive feedback
- Users commonly praise responsive customer service via live chat and email.
- Customers note ease of use, affordability and a user-friendly interface in reviews.
Negative feedback
- Some customers report limited reporting and customization options compared with other platforms.
- Independent summaries note refunds are generally not provided except under narrow conditions, which can be frustrating.
Documentation checklist
Before you cancel
- Account email and username.
- Recent invoices and payment dates (identify the most recent payment).
- Any contract or plan confirmation emails and screenshots of account settings.
When you cancel
- Written cancellation request (email or dashboard confirmation).
- Request for refund in writing if within 30 days of the most recent payment.
- Record any confirmation number or reply from Gymdesk support.
Common mistakes
Assuming automatic refunds
Many users assume cancelling triggers an automatic refund; Gymdesk’s Terms emphasize payments are generally non-refundable.
Always submit a refund request quickly if you believe you qualify under the 30-day exception.
Not exporting data
Users sometimes cancel without exporting member lists, invoices or reports; once access ends you may lose easy access to that data.
Export and back up essential data before cancelling to avoid disruption to your operations.
Comparative recap
Quick comparison
| Item | Cancellation flexibility | Refund window | Approx. price (SGD/month) |
|---|---|---|---|
| General policy | Cancel via dashboard or support; no long-term contracts stated | Most recent payment refundable if requested within 30 days | Varies by plan (see pricing table) |
| Micro Gym | Same process | 30-day exception applies | ≈ SGD 101.25 |
| Large Gym | Same process | 30-day exception applies | ≈ SGD 270.00 |
After cancelling
Follow-up actions
Confirm cancellation in writing and keep any confirmation emails from Gymdesk.
If you requested a refund, track the request and follow up if you do not receive a response within a few business days.
Helpful links and references
- Gymdesk Terms of Service: https://docs.gymdesk.com/help/terms
- Gymdesk pricing page: https://gymdesk.com/pricing
- Independent cancellation walkthrough: https://www.joinchargeback.com/cancels/how-to-cancel-gymdesk
Address
Headquarters
Gymdesk
9901 Brodie Lane, Suite 160 #1150, Austin, Texas 78748, United States
Contact note
Cancellation requests are generally handled via the US headquarters; regional offices may not process cancellations directly.
Always confirm the correct contact channel in your account settings or support documentation before sending a request.