Cancellation Inshape: Easy Method

What is Inshape

Overview

Inshape is a subscription-based fitness service offering workout programmes, nutrition plans and health resources tailored to individual goals.

Users typically access content through an app or web platform and may purchase physical nutrition products or training courses depending on the region.

Service types

Inshape services in different regions include nutrition products (France), fitness memberships (U.S.) and training courses (company variants).

Policies (cancellation, refunds) vary by entity and by product vs membership; read the applicable terms before buying.

How to cancel Inshape

Methods by product or plan

• Fitness memberships (U.S.): Month-to-month plans can be cancelled via app, in-person, first-class mail or a cancellation form; cancellation takes effect 30 days after the request.
• Nutrition (France, physical goods): You have a 14-day right of withdrawal for unopened products; cancellation must be made within 14 days of receipt.
• Training courses and other services: Check the course terms - some courses have specific cut-off times for refunds or credits.

Step-by-step cancellation (generic)

• Locate your membership or order details (account email, membership ID or order number).
• Choose the correct method: app, in-person, mail or the provider’s cancellation form.
• Send a clear cancellation request stating your account/order, date and desired cancellation date; keep proof of sending.
• Allow the stated notice period (e.g., 30 days for U.S. month-to-month memberships; 14 days for product withdrawal in France).

What happens when you cancel

Access and service

For subscription memberships, cancellation typically becomes effective at the end of the applicable notice or billing period.

You will usually retain access until the cancellation effective date (for example, 30 days after a U.S. membership cancellation request).

Renewal and billing

Auto-renewal will stop once the cancellation is processed; final billing may be prorated or calculated according to the terms.

Annual fees and prepaid terms may carry different rules (see refund section); check your membership terms for how final charges are handled.

Data and account

Accounts are often deactivated after the cancellation takes effect; export workout or progress data before the effective date if you need it.

Contact customer support if you need account reactivation or data retention options after cancellation.

Will I get a refund?

Summary of policies

• In-Shape Nutrition (France): 14-day right of withdrawal for unopened products; seller must refund sums paid within 14 days after withdrawal is exercised (refund may be deferred until goods are returned).
• In-Shape Fitness (U.S.): Annual fee is non-refundable; other prepaid or term memberships may incur early cancellation fees and prorated final billing may apply.

Exceptions and special cases

• Hygiene-sealed items opened after delivery are excluded from the 14-day withdrawal right.
• Inshape Training Ltd.: If you withdraw more than one week before a course start you may receive a refund minus a 20% administrative fee or a payment credit; no refunds within one week of start.
• Inshape Diet (unknown region): Reported policy is all sales final; verify before purchase.

Inshape plans and pricing

Available plans

Below are the plan names, prices and features drawn from available verified pricing data for the app/service.

Prices are shown in SGD as provided in the verified data.

Your consumer rights in Singapore

Local consumer protection

Singapore consumers are protected by the Consumer Protection (Fair Trading) Act for misrepresentation and defective goods; reasonable refunds or remedies may be required for faulty or misdescribed products.

There is generally no statutory cooling-off period for unsolicited purchases unless a specific contract or seller policy provides one.

If purchase involves EU/France seller

If you bought physical goods from In-Shape Nutrition (France), the EU 14‑day right of withdrawal for distance sales may apply to unopened goods.

That EU right is separate from Singapore law and applies when the purchase is governed by EU distance-sale rules.

Customer experiences

Positive feedback

Some customers praised In-Shape Nutrition products for taste and perceived product quality.

Users sometimes report satisfaction with app features and training content for affordable plans.

Negative feedback

• Reported issues include long delivery times and missing or wrong items for product orders.
• Customers have reported damaged goods and unresponsive customer service in some cases.

Documentation checklist

What to gather before you cancel

• Order number, membership ID or subscription account email.
• Proof of purchase or payment receipts (credit card, app store receipt).
• Delivery proof and delivery date for physical goods.

Evidence for refunds or disputes

• Photos of damaged goods and condition at delivery.
• All communication records with customer service (dates, names, copies of messages).
• Proof of return shipment when returning goods (tracking, postage receipt).

Common mistakes

Timing errors

Missing the stated notice period is common - for example, U.S. month-to-month memberships require 30 days’ notice and French product withdrawals must occur within 14 days of receipt.

Assuming an immediate stop of billing without allowing the notice period can lead to unexpected charges.

Documentation errors

Opening hygiene-sealed products before claiming a return will usually invalidate a refund under the nutrition product rules.

Failing to keep proof of posting or payment receipts makes disputes harder to resolve - always save confirmation emails and tracking numbers.

Comparative recap

Quick comparison

The table below summarises cancellation notice, refund rules and the available plan prices (where provided) for the different Inshape entities in the verified data.

Use this as a quick reference; always check the specific terms that applied to your purchase.

After cancelling

What to expect next

Keep confirmation of the cancellation and monitor your bank or card statements for any final charges or refunds.

If a refund is due, allow the stated processing time (for example, refunds under the EU right must be made within 14 days once conditions are met).

Useful links

• Postclic: Cancel Inshape guide
• Inshape Tracker (service information)
• Currency conversion reference

Address

Postal address

In-Shape Fitness Member Services

6507 Pacific Ave #344, Stockton, CA 95207

Mailing tips

If you send a cancellation by post, use first-class mail and keep proof of posting or a tracking number.

Also keep a copy of the cancellation text and any acknowledgement from Inshape for your records.