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Cancel JETTS
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Jetts service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Jetts: Easy Method
What is Jetts
Overview
Jetts is a 24-hour gym franchise offering no-contract and flexible membership options. Members typically get access to gym equipment, classes and personal training depending on the plan.
Typical features
Jetts commonly markets round-the-clock access and simple membership setups such as direct-debit (DD) or paid-in-advance (PIA) plans. Exact local features and access rules depend on the club and membership agreement.
How to cancel Jetts
Written notice required
Cancellations must be submitted in writing. Acceptable methods include a signed membership cancellation form at your home club, or an emailed or posted letter that includes your membership details.
Submission steps
- Complete and sign the club's cancellation form in person, or write an email/letter with full membership details.
- Include membership name, membership number, contact details and reason if requested.
- Send the written notice to your home club or the address specified in your agreement; keep a copy.
- Ask for written confirmation of processing and retain that confirmation as proof.
- See Jetts cancellation guidance for format and further details: Jetts cancellation guidance.
What happens when you cancel
Access and billing
For direct-debit (DD) memberships, cancellation stops future billing from the date the notice is processed. Written notices received after business hours are processed the next business day.
Confirmation and records
Always request written confirmation once your cancellation is processed. Failure to obtain confirmation is a common cause of later billing disputes.
Will I get a refund?
Cooling-off period
New DD memberships in some jurisdictions include a 10-business-day cooling-off period where a full refund of membership fees paid applies if you cancel within that window.
Note that joining or access fees may be treated separately under local terms. See the cooling-off details: Jetts cancellation guidance.
Policy and exceptions
- For DD plans, refunds for unused time are generally not provided; billing simply stops once cancellation is processed.
- For PIA plans, mid-term refunds are generally not available except for specified exceptions such as permanent medical incapacity or death, and proof is required.
- For a template or guidance on letters, consult: sample cancellation letter.
Jetts plans and pricing
Overview of available data
There is limited verified public pricing for Jetts Singapore. The entry below is based on a single third-party source and should be confirmed with Jetts directly.
Approximate listing
| Plan | Price | Period | Features |
|---|---|---|---|
| Approximate starting rate (unverified) | S$19.99/week | Weekly | Initial indication from third-party blog; 24/7 access implied |
Recommendation: contact Jetts Singapore or your home club for up-to-date official rates and terms.
Your consumer rights in Singapore
Practical tips
Your rights depend on local law and the terms in your membership agreement. Jetts' internal policies (for example a 10-business-day cooling-off window) may sit alongside local consumer protections.
When to seek help
Keep all written correspondence and receipts. If you cannot obtain written confirmation or you are charged after cancellation, gather evidence and consider contacting a local consumer advice service or dispute-resolution body.
Customer experiences
Positive feedback
- Some members cite low weekly pricing and flexible direct-debit plans as attractive features.
- Round-the-clock access and simple sign-up are commonly praised in positive comments.
Common complaints
- Reports of billing continuing after a cancellation request or confusing payment cycles.
- Delays caused by third-party debit processors leading to unexpected charges.
- Difficulty obtaining written confirmation of cancellation and poor communication in some cases.
Documentation checklist
Required documents
- Signed cancellation form or clear email/letter with membership number and contact details.
- Proof of sending (registered post receipt) or a timestamped sent email.
- Bank or direct-debit statements showing payments and stop date.
Helpful extras
- Receipt of joining/access fees and original membership agreement.
- Medical certificates or death certificate if claiming an exception for PIA refund.
- Any written confirmation from the club acknowledging the cancellation.
Common mistakes
Typical errors
Failing to provide written notice is a frequent mistake; verbal requests are often not accepted or recorded. Not keeping a copy of the cancellation or proof of posting increases the risk of disputes.
How to avoid them
Send written notice, request written confirmation, and keep all records. Submit notices during business hours when possible so processing dates are clear.
Comparative recap
Quick comparison
| Feature | Direct-Debit (DD) | Paid-in-Advance (PIA) | Period |
|---|---|---|---|
| Cancellation method | Written notice required; processed on processing date | Written notice required; tied to prepaid term | - |
| Refunds for unused time | Generally not provided; billing stops after processing | Generally not refundable mid-term except approved exceptions | - |
| Cooling-off | New DD memberships: 10-business-day cooling-off in some jurisdictions | Cooling-off may not apply to prepaid terms; check agreement | - |
| Exceptions | Medical incapacity or other specified exceptions may apply | Medical incapacity or death with proof may allow refund | - |
After cancelling
Immediate steps
- Obtain and safely store written confirmation of the cancellation.
- Monitor bank or direct-debit statements for at least two billing cycles to ensure no further charges.
- If you need a letter template or guidance, see: sample cancellation letter.
If you have a dispute
If charges continue after confirmed cancellation, present your written evidence to the club first. If unresolved, escalate to your bank or a local consumer protection agency.
For further guidance on cancellation processes, consult: Jetts cancellation guidance.
Address
Corporate address
Jetts Fitness Holdings Pte. Ltd. (corporate address): 10 Collyer Quay, #10‑01, Ocean Financial Centre, Singapore 049315.
Home club submission
Your membership agreement will indicate the correct home club and postal address for cancellation forms. For fastest processing, submit a signed form in person at your home club and request written confirmation.