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Jetts

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Cancel Jetts Membership | Postclic
Jetts
10 Collyer Quay, #10-01, Ocean Financial Centre
049315 Singapore Singapore
memberexperience@jetts.in
Cancellation of Jetts contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Jetts service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Jetts
10 Collyer Quay, #10-01, Ocean Financial Centre
049315 Singapore , Singapore
memberexperience@jetts.in
REF/2025GRHS4

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Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Jetts. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Jetts: Easy Method

What is Jetts

Overview

Jetts is a 24-hour gym franchise offering no-contract and flexible membership options. Members typically get access to gym equipment, classes and personal training depending on the plan.

Typical features

Jetts commonly markets round-the-clock access and simple membership setups such as direct-debit (DD) or paid-in-advance (PIA) plans. Exact local features and access rules depend on the club and membership agreement.

How to cancel Jetts

Written notice required

Cancellations must be submitted in writing. Acceptable methods include a signed membership cancellation form at your home club, or an emailed or posted letter that includes your membership details.

Submission steps

  • Complete and sign the club's cancellation form in person, or write an email/letter with full membership details.
  • Include membership name, membership number, contact details and reason if requested.
  • Send the written notice to your home club or the address specified in your agreement; keep a copy.
  • Ask for written confirmation of processing and retain that confirmation as proof.
  • See Jetts cancellation guidance for format and further details: Jetts cancellation guidance.

What happens when you cancel

Access and billing

For direct-debit (DD) memberships, cancellation stops future billing from the date the notice is processed. Written notices received after business hours are processed the next business day.

Confirmation and records

Always request written confirmation once your cancellation is processed. Failure to obtain confirmation is a common cause of later billing disputes.

Will I get a refund?

Cooling-off period

New DD memberships in some jurisdictions include a 10-business-day cooling-off period where a full refund of membership fees paid applies if you cancel within that window.

Note that joining or access fees may be treated separately under local terms. See the cooling-off details: Jetts cancellation guidance.

Policy and exceptions

  • For DD plans, refunds for unused time are generally not provided; billing simply stops once cancellation is processed.
  • For PIA plans, mid-term refunds are generally not available except for specified exceptions such as permanent medical incapacity or death, and proof is required.
  • For a template or guidance on letters, consult: sample cancellation letter.

Jetts plans and pricing

Overview of available data

There is limited verified public pricing for Jetts Singapore. The entry below is based on a single third-party source and should be confirmed with Jetts directly.

Approximate listing

Plan Price Period Features
Approximate starting rate (unverified) S$19.99/week Weekly Initial indication from third-party blog; 24/7 access implied

Recommendation: contact Jetts Singapore or your home club for up-to-date official rates and terms.

Your consumer rights in Singapore

Practical tips

Your rights depend on local law and the terms in your membership agreement. Jetts' internal policies (for example a 10-business-day cooling-off window) may sit alongside local consumer protections.

When to seek help

Keep all written correspondence and receipts. If you cannot obtain written confirmation or you are charged after cancellation, gather evidence and consider contacting a local consumer advice service or dispute-resolution body.

Customer experiences

Positive feedback

  • Some members cite low weekly pricing and flexible direct-debit plans as attractive features.
  • Round-the-clock access and simple sign-up are commonly praised in positive comments.

Common complaints

  • Reports of billing continuing after a cancellation request or confusing payment cycles.
  • Delays caused by third-party debit processors leading to unexpected charges.
  • Difficulty obtaining written confirmation of cancellation and poor communication in some cases.

Documentation checklist

Required documents

  • Signed cancellation form or clear email/letter with membership number and contact details.
  • Proof of sending (registered post receipt) or a timestamped sent email.
  • Bank or direct-debit statements showing payments and stop date.

Helpful extras

  • Receipt of joining/access fees and original membership agreement.
  • Medical certificates or death certificate if claiming an exception for PIA refund.
  • Any written confirmation from the club acknowledging the cancellation.

Common mistakes

Typical errors

Failing to provide written notice is a frequent mistake; verbal requests are often not accepted or recorded. Not keeping a copy of the cancellation or proof of posting increases the risk of disputes.

How to avoid them

Send written notice, request written confirmation, and keep all records. Submit notices during business hours when possible so processing dates are clear.

Comparative recap

Quick comparison

Feature Direct-Debit (DD) Paid-in-Advance (PIA) Period
Cancellation method Written notice required; processed on processing date Written notice required; tied to prepaid term -
Refunds for unused time Generally not provided; billing stops after processing Generally not refundable mid-term except approved exceptions -
Cooling-off New DD memberships: 10-business-day cooling-off in some jurisdictions Cooling-off may not apply to prepaid terms; check agreement -
Exceptions Medical incapacity or other specified exceptions may apply Medical incapacity or death with proof may allow refund -

After cancelling

Immediate steps

  • Obtain and safely store written confirmation of the cancellation.
  • Monitor bank or direct-debit statements for at least two billing cycles to ensure no further charges.
  • If you need a letter template or guidance, see: sample cancellation letter.

If you have a dispute

If charges continue after confirmed cancellation, present your written evidence to the club first. If unresolved, escalate to your bank or a local consumer protection agency.

For further guidance on cancellation processes, consult: Jetts cancellation guidance.

Address

Corporate address

Jetts Fitness Holdings Pte. Ltd. (corporate address): 10 Collyer Quay, #10‑01, Ocean Financial Centre, Singapore 049315.

Home club submission

Your membership agreement will indicate the correct home club and postal address for cancellation forms. For fastest processing, submit a signed form in person at your home club and request written confirmation.

FAQ

To cancel your Jetts membership, you must submit a written notice, either by completing the club's cancellation form in person or sending an email or letter with your membership details. Ensure you keep a copy of your notice for your records.

Yes, new direct-debit memberships in some jurisdictions may include a 10-business-day cooling-off period, allowing for a full refund if you cancel within that timeframe. Check your agreement for specific details.

Generally, refunds for unused time are not provided for direct-debit plans, and mid-term refunds for paid-in-advance plans are typically unavailable unless under specific exceptions like medical incapacity.

Always request written confirmation once your cancellation is processed. This helps prevent billing disputes later. Keep this confirmation as proof of your cancellation.

Your cancellation notice should include your membership name, membership number, contact details, and the reason for cancellation if requested. Send this notice to your home club or the address specified in your agreement.