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Cancel LES MILLS
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I hereby notify you of my decision to terminate the contract relating to the Les Mills service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Les Mills: Easy Method
What is Les Mills
Overview
Les Mills is a subscription-based fitness service offering instructor-led workouts online, including programs like BODYPUMP, BODYCOMBAT and Pilates. Content is available via apps and web streaming for home or gym use.
How people use it
Users subscribe through the Les Mills website, mobile app stores (Apple App Store, Google Play) or via partner gyms/resellers. Access levels depend on the purchase channel and plan.
How to cancel Les Mills
Cancel via Google Play (Android)
- Open Google Play Store → Payments & Subscriptions → Subscriptions → select LES MILLS+ → Cancel Subscription.
- Or open the LES MILLS+ app: Profile → Settings → My Account → Subscriptions → Cancel Subscription.
- See Google Play guidance: Les Mills - Google Play cancellation.
Cancel on iOS (Apple App Store)
- On iPhone/iPad go to Settings → Tap your Apple ID → Subscriptions → find LES MILLS+ → Cancel Subscription → confirm.
- Apple handles billing for App Store subscriptions; cancel through Apple, not Les Mills directly.
Cancel on the web (lesmillsplus.com)
- Log in at lesmillsplus.com → My Account → Subscription Details → Cancel Subscription.
- Web cancellations stop future renewals processed by Les Mills directly.
Cancel through a reseller, gym or club
- If you purchased via a gym, club or other reseller you must cancel directly with that provider.
- Les Mills cannot cancel subscriptions that are managed and billed by third‑party resellers.
What happens when you cancel
Access after cancellation
When you cancel a subscription you keep access until the end of the paid billing period. Cancellation prevents future billing but does not immediately remove access.
Renewals and billing
Automatic renewal stops at the end of the current period. No future charges will be taken after the paid period ends, provided cancellation completed successfully.
Account data and history
Your Les Mills account information and any saved history normally remain tied to your account. If you resubscribe later your profile and saved settings may still be available.
Will I get a refund?
Subscription refunds - general rule
Les Mills generally does not issue refunds for subscription payments; cancellation stops future billing but does not provide pro‑rata refunds.
Official details on payments and refunds are available here: How payments and refunds work.
Free trial exception
- New customers may get a free 14‑day trial.
- Cancel before the trial ends (and at least 24 hours before the trial finishes) to avoid being charged when the paid subscription begins.
Equipment, returns and event tickets
- For physical equipment (Asia‑Pacific) Les Mills Asia Pacific offers a 14‑day return window for unused, unopened items - see the SMART TECH returns policy: SMART TECH Returns & Refunds.
- Live event tickets (for example LES MILLS LIVE Singapore) are typically non‑refundable; check event terms: LES MILLS LIVE Singapore.
Les Mills plans and pricing
Pricing summary
Below are verified locally relevant price listings found for Singapore offers. These reflect partner or resale listings rather than current global official site pricing.
Notes on currency and sources
Selling channels and partner offers may show SGD pricing; global Les Mills pricing is commonly listed in USD on the official site and may vary by region and promotion.
| Plan | Price | Period | Features |
|---|---|---|---|
| LES MILLS On Demand - JR Fitness exclusive member price | S$22.49 | monthly | LES MILLS On Demand online video workouts, customized schedules; offered through JR Fitness member link |
| LES MILLS+ Premium Annual (via Carousell resale) | S$90.00 | annual | Full Premium membership, access to all LES MILLS+ content; resale/shared membership listing |
Your consumer rights in Singapore
Cooling‑off and subscription refunds
There is a free 14‑day trial for new customers, but no statutory cooling‑off period that guarantees refunds after a paid subscription begins. Les Mills disclaims post‑purchase refunds except where the provider is at fault.
Defective goods and returns
Under Singapore consumer protections, defective physical goods may be returned or repaired. Les Mills Asia Pacific’s 14‑day return policy for unused equipment aligns with typical expectations for returns on physical items.
Event ticket terms
No‑refund policies for live events are generally enforceable in Singapore if disclosed clearly at purchase. Check the event’s published terms for specifics.
Customer experiences
Positive feedback
Many users praise Les Mills for high‑quality workouts and program variety. Reviews highlight strong classes such as Pilates, Body Balance and BODYPUMP.
Negative feedback and common problems
Reported issues include app instability, playback and syncing problems, and occasional billing disputes after trial cancellation.
What to expect from support
Response quality varies by case and channel. If you experience billing or technical issues, document timestamps and transaction IDs before contacting support or your app store provider.
Documentation checklist
What to gather before contacting support
- Account email and full name used for the subscription.
- Proof of purchase: receipt, invoice, or subscription confirmation.
- Payment method details and date of charge.
- Platform where you bought the subscription (Google Play, Apple App Store, web, or gym/reseller).
- Order or subscription ID, and screenshots showing active subscription or charges.
Extra items to keep
- Screenshots of error messages, failed cancellations, or support replies.
- Event ticket confirmations for any live-event disputes.
Common mistakes
Not cancelling from the correct platform
Example: Cancelling inside the LES MILLS+ app but subscription was billed via Apple - you must cancel through the App Store. Failing to cancel at the purchase platform often results in continued billing.
Missing proof or timing issues
Example: Waiting until after the free trial ends without proof of attempted cancellation can make disputes harder to resolve. Always screenshot confirmation of cancellation and timestamps.
Assuming immediate refunds
Example: Expecting a pro‑rata refund after cancelling mid‑period. Les Mills’ policy is to stop future billing; refunds are not generally provided for subscription periods already paid.
Comparative recap
Quick comparison of cancel methods
The table below summarises where to cancel, the ease and refund likelihood for each purchase channel.
How to interpret this table
“Refund chance” reflects typical policy outcomes (general practice), not a guaranteed outcome for every case. Always check your payment receipts and platform terms.
| Method | Where to cancel | Refund chance | Period | Notes |
|---|---|---|---|---|
| Google Play (Android) | Google Play Store or LES MILLS+ app (Android) | Low - subscriptions not usually refunded | monthly | Cancel in Play Store; you keep access until period end. See Google Play guidance. |
| iOS (Apple App Store) | Apple Subscriptions in iOS Settings | Low - refunds rare; Apple handles billing | monthly | Cancel via Apple ID subscriptions; billing disputes go through Apple. |
| Web (lesmillsplus.com) | lesmillsplus.com → My Account | Low - Les Mills does not usually provide pro‑rata refunds | monthly / annual | Web cancellations stop future renewals handled by Les Mills. |
| Reseller / Gym / Club | Contact the gym or reseller directly | Depends on reseller policy | monthly / annual | Les Mills cannot cancel third‑party managed subscriptions. |
After cancelling
Next steps to verify cancellation
- Check your email for cancellation confirmation and keep screenshots of the confirmation page.
- Verify in the billing platform (Google Play, Apple ID, or your bank statement) that future renewals are stopped.
Helpful official links
- Google Play cancellation steps: Les Mills - Google Play cancellation
- Payments and refunds details: How payments and refunds work
- SMART TECH returns & refunds (Asia‑Pacific equipment): SMART TECH Returns & Refunds
- LES MILLS LIVE Singapore event information: LES MILLS LIVE Singapore
Address
Singapore office (for correspondence)
12 Kallang Ave #03-07 Aperia Mall Singapore 339511
Notes about correspondence
Mailing a physical letter is rarely needed for subscription cancellations. Use it only for formal notices and keep tracking information for proof.