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Cancel LES MILLS ON DEMAND
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Les Mills On Demand service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Les Mills On Demand: Easy Method
What is Les Mills On Demand
Service overview
Les Mills On Demand (Les Mills+) is a subscription streaming fitness service offering instructor-led workouts across formats such as HIIT, strength, cardio and yoga.
Classes are available on-demand via web, mobile apps and supported devices so you can exercise at home or on the go.
Where it is available
The service is available globally, including Singapore, and can be purchased directly from Les Mills or via app stores and reseller partners.
How you purchased (web, Apple, Google, or a gym/club) affects how you manage or cancel the subscription.
How to cancel Les Mills On Demand
Cancel via web (direct Les Mills+ subscription)
- Sign in to your account at the Les Mills website.
- Go to "My Account" → "Subscription Details".
- Select "Cancel Subscription" and follow on-screen prompts.
- Official guide: Les Mills support: How do I cancel my subscription?
Cancel via mobile app stores
- Google Play (Android): Open Google Play Store → Payments & Subscriptions → Subscriptions → select LES MILLS+ → Cancel Subscription.
- Apple App Store (iOS): Manage subscriptions through your Apple ID / App Store Subscriptions and cancel there.
- For step guidance see a third-party walkthrough: Postclic: How to cancel.
Cancel via reseller / club
- If you signed up through a gym, club or other reseller partner you must cancel with that partner directly.
- Les Mills cannot cancel reseller-managed subscriptions on your behalf. See Les Mills support for details: Les Mills support.
What happens when you cancel
Access after cancellation
When you cancel you will normally retain access until the end of your current paid period.
For free trials, access continues until the trial expiry date unless you cancelled earlier.
Account and billing effects
Cancellation stops future automatic renewals but does not remove past charges from your billing history.
If you purchased via an app store, billing and receipts are managed by that store rather than Les Mills directly.
Will I get a refund?
General refund policy
Les Mills On Demand generally does not provide refunds once a purchase is made; cancellation prevents future renewals only.
Official summary: Les Mills support.
Trial period and exceptions
- 14-day free trial: To avoid charges, cancel at least 24 hours before trial end. After the trial, refunds are not typically given.
- Exceptions may apply if an app store (Apple or Google) issues a refund or if local consumer protection law requires one.
- Third-party guidance: Postclic notes on trials and refunds.
Les Mills On Demand plans and pricing
Overview of available SGD items
The official Les Mills+ retail price in SGD for Singapore is not publicly listed on Les Mills pages.
The table below lists verified promotional or resale SGD amounts found in local listings and partner offers.
| Plan | Price | Period | Features |
|---|---|---|---|
| Exclusive club-member (JR Fitness) rate | S$22.49 | monthly | Les Mills On Demand access - promotional club-member discount (not standard retail price) |
| Resale - 30‑day Premium (Carousell) | S$10.00 | monthly | Unofficial resale; likely shared subscription (not official) |
| Resale - 1‑year Premium (Carousell) | S$90.00 | annual | Unofficial resale; likely shared subscription (not official) |
Your consumer rights in Singapore
Relevant law and protections
Consumers in Singapore are protected by the Consumer Protection (Fair Trading) Act (CPFTA) which requires clear disclosure of automatic renewals and fair contract terms.
Businesses must not use misleading practices when advertising trials, prices or cancellation routes.
When to escalate a dispute
- If you were misled about automatic renewal or key terms, you can lodge complaints with the Consumers Association of Singapore (CASE).
- For billing disputes or small monetary claims consider the Small Claims Tribunals where appropriate evidence is available.
- Keep receipts, screenshots and cancellation confirmations to support any complaint.
Customer experiences
Positive feedback
Users praise the variety of workouts, convenience of on-demand access, and frequent fresh content suitable for different fitness levels.
Some users say the service replaces a gym membership and enjoy beginner tutorials and community features.
Negative feedback
Common complaints include search/navigation issues, occasional app instability, perceived video quality problems, and unclear trainer cues.
There are reports of billing frustrations such as unexpected charges after cancellation and delays in resolving refund or access issues.
Documentation checklist
What to save before cancelling
- Purchase receipts and subscription confirmation emails.
- Screenshots of your active subscription page and cancellation confirmation.
- Record of the date/time you cancelled and the platform used (web, Apple, Google, or reseller).
What to keep for disputes
- All communication with Les Mills, app stores, or your gym/club about billing or access.
- Bank or card statements showing charges.
- Any error messages or app screenshots showing loss of access when you should have access.
Common mistakes
Canceling in the wrong place
A frequent error is cancelling in the Les Mills web portal when the subscription was bought through Apple/Google or a club.
Always cancel through the original purchase channel to stop renewals effectively.
Missing trial deadlines and poor evidence
Not cancelling at least 24 hours before trial end can result in an unexpected charge; trial periods must be tracked carefully.
Lack of screenshots or confirmation emails makes disputes harder to resolve with CASE or app store support.
Comparative recap
Quick comparison
The table below summarises cancellation routes, refund likelihood and access after cancellation across channels.
| Purchase channel | How to cancel | Refund likelihood | Access until |
|---|---|---|---|
| Web (Les Mills+) | Account → Subscription Details → Cancel | Low (Les Mills generally no refunds) | End of paid period |
| Google Play (Android) | Google Play → Subscriptions → LES MILLS+ → Cancel | Depends on Google Play policy | End of paid period |
| Apple App Store (iOS) | Manage via Apple ID / App Store Subscriptions | Depends on Apple policy | End of paid period |
| Reseller / Gym | Contact the club or reseller directly | Varies by reseller terms | Varies by reseller agreement |
After cancelling
Confirm cancellation and keep evidence
Save any cancellation confirmation you receive and confirm that auto-renewal is disabled on the relevant platform.
If you do not receive confirmation, take screenshots of your subscription page showing cancellation status.
Where to get help
- Les Mills support article on cancelling: How do I cancel my subscription?
- Les Mills consumer information and product page: Les Mills+
- If you purchased via Apple, manage subscriptions in your Apple account: Les Mills app on Apple
Address
Les Mills office (Singapore)
Les Mills International Limited, 12 Kallang Ave, #03-07 Aperia Mall, Singapore 339511.
Notes about contacting
There is no separate public cancellation address - cancellations are handled via the online portal, app stores or your original reseller.
For official cancellation instructions and support see: Les Mills support.