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Cancel MIRROR
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Mirror service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mirror: Easy Method
What is Mirror
Service summary
Mirror is a home fitness product that combines a full-length reflective display with live and on-demand workout classes. It lets users follow instructors and track classes from home.
How it is delivered
Mirror is available as a physical device (one-time purchase) and a recurring content membership that unlocks classes and instructor-led sessions. Membership covers household access for multiple users.
How to cancel Mirror
Cancel if purchased via Apple App Store
- Open your Apple ID subscriptions and cancel the Mirror subscription there.
- Mirror cannot cancel App Store subscriptions on your behalf; you must cancel through Apple.
Cancel if purchased via Google Play or directly from Mirror
- For Google Play purchases, cancel through Google Play subscriptions in your Google account.
- If purchased directly from Mirror (web or in-app outside stores), cancel any time via your account settings or by emailing Mirror support.
- Mirror advises cancelling at least 24 hours before the next billing cycle to avoid auto-renewal charges.
What happens when you cancel
Access after cancellation
If you cancel a direct subscription, cancellation takes effect at the end of the current billing cycle. You keep access until that date.
Auto-renewal and platform purchases
Cancelling stops future auto-renewals. For App Store and Google Play purchases, cancelling in the platform stops renewals there; Mirror cannot stop those for you.
Will I get a refund?
Mirror refund policy (key points)
- Mirror offers a 14-day free trial so users can explore features before being charged.
- As a general rule, Mirror does not grant partial refunds for subscriptions (unused days, upgrades, downgrades) and offers no credits for partial months.
- First-time premium subscriptions bought directly from Mirror may be refundable if requested within 7 days of purchase; renewals are non-refundable.
Platform purchases and exceptions
- For purchases made via Apple App Store or Google Play, refunds must be requested from Apple or Google; Mirror cannot process those refunds.
- Statutory consumer rights in your jurisdiction (see next section) may affect refund eligibility beyond Mirror’s stated policy.
Mirror plans and pricing
Device pricing
The device is sold as a one-time purchase and includes the Mirror unit with basic mounting or stand as described below.
Subscription pricing
Membership pricing is charged monthly and covers live and on-demand classes for household use.
| Plan | Price | Period | Features |
|---|---|---|---|
| Device (Mirror Basic) | S$2,117.00 | One-time purchase | Mirror unit only (device), includes basic stand or wall-mount |
| Membership (Mirror content subscription) | S$55.00 | monthly | Access to live and on-demand workout classes, up to six users per household |
Your consumer rights in Singapore
Statutory protections
Under Singapore law, including the Consumer Protection (Fair Trading) Act, consumers may have statutory rights for refunds or cancellations beyond a merchant’s stated policy.
How rights affect Mirror’s policy
- Mirror’s “no refund” stance may be overridden where local law grants stronger rights.
- For app-store purchases, refund and cancellation rights may also be governed by Apple’s or Google’s platform policies and time limits.
Customer experiences
Positive feedback overview
Many users praised Mirror’s convenience and features such as zoom, night mode, and the accurate reflective view without a photo preview.
Sources summarise that roughly 60% of reviews were positive, and users highlighted the light feature and ease of use.
Negative feedback overview
Some users reported privacy concerns, including unexpected clipboard access without clear disclosure.
Complaints also included frequent ads pushing upgrades and at least one report of an in-app action that charged a user without confirmation.
Documentation checklist
Essential documents to prepare
- Order confirmation or receipt showing date and amount paid.
- Proof of purchase platform (Apple ID receipt, Google Play order, or Mirror direct invoice).
- Your Mirror account email and subscription ID if available.
Optional supporting items
- Screenshots of subscription status or billing statements.
- Any email correspondence with Mirror or app-store refund requests.
Common mistakes
Canceling on the wrong platform
Users often try to cancel a subscription through Mirror when the purchase was made via Apple or Google Play. Platform purchases must be cancelled through that platform.
Timing and refund assumptions
Waiting until the billing day can lead to an unwanted renewal; Mirror advises cancelling at least 24 hours before the next billing cycle.
Assuming a partial refund will be given is a frequent mistake - Mirror generally does not offer partial-month refunds unless local law or a direct purchase exception applies.
Comparative recap
Quick comparison
At-a-glance differences
| Item | Device price | Period | Cancellability / Refund |
|---|---|---|---|
| Mirror Basic (device) | S$2,117.00 | One-time purchase | One-time purchase; refunds depend on seller terms and local law |
| Membership (content subscription) | S$55.00 | monthly | Cancel anytime (takes effect end of billing cycle); generally no partial refunds; 7-day direct-purchase exception may apply for first-time buyers |
After cancelling
What to check next
Confirm cancellation in the platform where you purchased (Apple ID, Google Play, or your Mirror account). Keep receipts and confirmation emails.
Where to read more and verify experiences
For user reviews and reported issues, see aggregated reviews and summaries:
- Mirror reviews and summary (Justuseapp)
- Cancellation guidance summary (Postclic)
- Mirror information relevant to Singapore (archive)
- Press coverage and product context (Business Insider)
Address
Local contact location
There is no dedicated Mirror Singapore corporate contact published here, but an associated address appearing in local records is below.
Address details
531A Upper Cross Street, #03‑112, Hong Lim Complex, Singapore 051531