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Cancel SWEAT
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Sweat service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sweat: Easy Method
What is Sweat
Overview
Sweat is a subscription fitness app offering guided workout programs led by trainers, focusing on strength, HIIT and yoga. It delivers structured programs, progress tracking and trainer-led content through mobile apps and a web app.
Availability
The app is available on iOS, Android and via the Sweat WebApp. Subscriptions are billed through Apple, Google Play or directly via the Sweat website depending on how the plan was purchased.
How to cancel Sweat
Cancel via App Store (iOS)
- In the Sweat app: tap profile → scroll to "Cancel Subscription" → complete cancellation survey → confirm cancellation.
- You will be redirected to Apple ID Subscriptions to finalise the cancellation.
- Alternatively, open iOS Settings: [Your Name] → Subscriptions → Sweat → Cancel Subscription.
Cancel via Google Play (Android)
- In the Sweat app: tap profile → "Cancel Subscription" → complete survey → confirm.
- Or open Google Play Store: menu → Subscriptions → Sweat → Cancel → complete survey.
- Uninstalling the app does not cancel the subscription; follow the steps above.
Cancel via Web (Sweat WebApp)
- Log in at the Sweat WebApp: join.sweat.com → tap profile → click "Edit" under "My Subscription" → "Cancel Subscription" → follow prompts.
- You should receive a confirmation email after cancellation completes.
What happens when you cancel
Access after cancellation
When you cancel, you retain full app access until the end of the current billing cycle. Visual progress, saved workouts and account details are typically retained on your account.
Renewal and account state
Auto-renewal will stop after the current paid period ends. Your account remains active as a free account unless you choose to re-subscribe.
Important notes
- Deleting or uninstalling the app does not stop billing; you must cancel the subscription through Apple, Google Play or the WebApp as appropriate.
- Look for a confirmation email or check the subscription status in your Apple/Google account or the WebApp to ensure cancellation completed.
Will I get a refund?
Sweat refund policy
Sweat’s policy states there are no refunds or credits for change of mind, unused time, accidental purchases or medical reasons, unless required by applicable law.
Platform-specific refunds
- Apple in-app purchases: refunds must be requested directly through Apple Support.
- Google Play purchases: refunds must be requested via Google Play's refund process.
Cooling-off and legal exceptions
Sweat does not offer an automatic 14‑day cooling‑off period for digital subscriptions; refunds are only issued if legally required. Check local consumer law if you believe you have an exception.
Sweat plans and pricing
Pricing table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Sweat Monthly Subscription | S$32.98 (also seen at S$27.98, S$19.48) | monthly | Full app access (monthly auto-renews) |
| Sweat with Kayla Subscription | S$28.98 (also seen at S$26.98) | monthly | Access to trainer-specific content |
| Sweat Quarterly Subscription | S$77.98 | monthly | Three-month access |
| Sweat Yearly Subscription | S$179.00 | annual | Full year access (cheapest per-month equivalent) |
| Sweat Monthly Subscription (AppTail variant) | S$14.98 | monthly | Reported by third-party analytics - may reflect promotion |
Pricing notes
Prices vary across listings and promotions. The App Store commonly shows the standard monthly and "with Kayla" prices; third-party data may show lower promotional amounts.
Your consumer rights in Singapore
Local rights overview
Consumers in Singapore should refer to local digital goods regulations for specific rights related to refunds and cooling-off periods. Sweat’s stated policy is to issue refunds only when required by law.
What to check
- Review your purchase channel (Apple, Google, or Web) to determine the correct refund route.
- Gather purchase receipts, transaction IDs and subscription details if you intend to request a refund or dispute a charge.
Further reading
For a third‑party summary of Sweat cancellation and refund issues, see the Postclic guide on cancelling Sweat.
Customer experiences
Positive feedback
- Singapore users rate Sweat positively for motivational programs, variety of workouts and supportive community, with App Store ratings around 4.4 - 4.41/5.
- Many reviewers describe the app as helpful and supportive for fitness journeys.
Negative feedback
- Some users report technical issues (lag, bugs), perceived poor support and regret after purchasing longer subscriptions.
- Other complaints include limited program updates and cost concerns; related token apps (Sweatcoin) have separate reported issues.
Balanced takeaway
Overall, experiences vary by user expectations, device performance and how the subscription was purchased. Check reviews and trial options before committing to longer plans.
Documentation checklist
What to gather before contacting support
- Copy of the purchase receipt or App Store / Google Play transaction email.
- Date of purchase and subscription renewal dates.
- Screenshot of subscription status in Apple/Google account or WebApp.
- Your Sweat account email and device details (iOS/Android or Web).
Why this helps
- Proof of purchase speeds refund requests or disputes with Apple/Google.
- Clear details reduce back-and-forth when requesting support or verifying cancellation.
Common mistakes
Assuming uninstall cancels subscription
Uninstalling the Sweat app does not cancel your subscription. Billing continues until you cancel through Apple, Google Play or the WebApp.
Not confirming cancellation
Some users skip the final confirmation or survey and assume the subscription ended. Always check for a confirmation email or the subscription status in your platform account.
Requesting refunds from Sweat for platform purchases
If you bought via Apple or Google Play, Sweat cannot issue those refunds directly. You must request a refund from the platform used for purchase.
Comparative recap
Platform comparison
| Platform | How to cancel | Refund route |
|---|---|---|
| App Store (iOS) | Cancel via Sweat app → Apple ID Subscriptions or iOS Settings → Subscriptions | Request refund from Apple Support |
| Google Play (Android) | Cancel via Sweat app or Google Play Store → Subscriptions | Request refund via Google Play refund process |
| Web (Sweat WebApp) | Log in at join.sweat.com → Profile → Edit My Subscription → Cancel | Sweat does not issue refunds for web cancellations (unless required by law) |
Quick action steps
- Identify where you purchased the subscription (Apple, Google, or Web).
- Follow the platform-specific cancellation steps and save confirmation.
- Request refunds only through the platform that processed the payment.
After cancelling
Check confirmations
Confirm cancellation by checking your Apple/Google subscription status or the WebApp profile. Save any confirmation emails or screenshots for your records.
Where to request refunds or read more
- Apple App Store listing for Sweat (SG): Sweat on the App Store (SG)
- Third‑party cancellation summary: Postclic - Cancel Sweat
Considerations after access ends
After the paid period ends you will lose premium content access but can retain account data. Re-subscription restores access to the paid features when you sign up again.
Address
Local office
4 Everton Park, #01-50, Singapore 080004
Notes
This guide is for informational purposes and uses publicly available summaries and app store listings. For formal disputes or legal questions, contact the payment platform (Apple/Google) or consult local consumer protection resources.